Senior Database Administrator

Dear Candidate,

DBA Administration - German MNC Company

Updated Resume and all details below

Position –

Experience - 3 to 5 Years

Work Location - Pune

Work Mode: Hybrid

Payroll: German MNC Company

Contact For More Details Mob : 9172426335

Database Support Engineer, Junior Database Administrator, Database Operations Support,

Either two of Oracle DBA (L1), PostgreSQL DBA (L1), MS SQL Server DBA (L1)

Responsibilities

• Monitor database services and middleware infrastructure health using Icinga and other monitoring tools. • Identify alerts related to database or middleware infrastructure availability, performance, space, CPU/memory, and escalate appropriately. • Follow set guidelines to address, Highlight, and notify next level support for monitoring alerts reported. • Work on incident, service request, and change tickets through the SC3 (Service Catalog 3) platform. • Perform routine user management tasks (create/drop users, assign roles) as per SOPs. • Assist with simple database maintenance activities (monitoring job status, cleanup of history logs). • Perform initial analysis and resolution of incidents, escalating to L2/L3 as required. • Carry out routine tasks like user management, backups, DB health checks, space monitoring, and alert handling. • Escalate unresolved or critical issues to L2/L3 teams following defined escalation matrix. • Work closely with L2/L3 DBAs, application teams, and infrastructure teams for troubleshooting and change implementations. Participate in post-incident reviews and RCA coordination when applicable. • Collaborate with internal teams and third-party vendors for quick issue resolution. • Maintain proper documentation for incidents and procedures. • Ensure SLA adherence and proactive communication on ticket status. • Support weekly / monthly maintenance windows and planned activities and patching • Participate in 24x7 rotational shifts including nights and weekends to provide continuous support. Skillsets & Experience: • At least 1-4 years of experience in IT Industry with L1 DBA work experience • Working knowledge of Linux/Unix commands (mandatory). • Experience with ITSM ticketing tools (ServiceNow, SC3, or equivalent). • Basic SQL query skills for data validation and troubleshooting. • Good communication skills (verbal and written). • Must have good analytical and troubleshooting skills. • Ability and willingness to work effectively in a fast-paced, 24x7 operational environment. (Including Night and Weekend Shifts) • Team player with collaborative attitude. • Basic understanding of ITIL processes (incident, problem, change management). • Adherence to operational procedures, documentation standards, and SLA compliance.d written communication skills