About the Team The PayU Payments Team is responsible for various functions aimed at managing and enhancing online payment solutions for businesses and customers. Their work supports the entire cycle of online transactions, ensuring seamless and secure payment experiences. About the Role We're seeking a talented and curious Senior Software Engineer eager to join our dynamic engineering team. This is your chance to dive into the cutting-edge world of Technology and contribute to the development of groundbreaking products using at it’s core. Responsibilities: Developing and Maintaining Applications: Design, develop, and maintain backend applications using Java, Springboot they are responsive, user-friendly, and efficient. • Collaborating with Cross-Functional Teams: Work closely with designers, product managers, and backend engineers to create seamless and engaging user experiences. • Implementing Best Practices: Adhere to and advocate for coding best practices, including code reviews, testing, and documentation, to ensure high-quality code and maintainability. • Optimizing Performance: Analyze and optimize application performance, addressing any bottlenecks or issues to provide a smooth user experience. Requirements: Bachelor's degree in Computer Science or related field from top notch colleges • 4 + years of software development engineering. • Understanding of fundamental design principles (including MVC). • Good hands on in AWS scalable environment. • Experience with different RDBMS and No SQL databases like MySQL, mongo, etc. • Experience in designing scalable micro-services required. • Strong knowledge of CS fundamentals including data structures, algorithm design and complexity analysis. • Proficiency in one language that emphasizes class abstractions (for e.g. Java) and have coded in it for at least 2 years. Python will be a plus. • Excellent communication, analytical and problem solving skills. • Strong organizational skills and the ability to prioritize and work with clients with great efficiency. • Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. • Open minded, Team builder, Good communicator and ability to lead and inspire teams. • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment. • Experience in dealing with ambiguous/undefined problems; ability to think abstractly. What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About us : PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities

About the Team: The Banking Operations team serves as the critical bridge between our organization and our banking partners. We are responsible for maintaining strong relationships with financial institutions while ensuring optimal commercial terms that benefit both our merchants and our company. Our team manages the entire lifecycle of banking partnerships, from negotiating pricing structures to streamlining operational processes. About the Role: The Analyst - Banking Ops role is integral to our team’s success. As an Analyst, you will be at the forefront of managing our banking relationships while ensuring commercial excellence across all payment methods. Responsibilities: Manage end to end relationship with all banks Spoc for pricing negotiations and release of MID from banks at merchant level. Should have fair knowledge and experience in merchant acquiring business including but not limited to cards, UPI, Acquiring, issuing, Net Banking. Act as a secondary POC for all Special Pricing Requests/Sales Priority Request & Sales Request Form for activating an account/payment method. Should clearly understand the pricing offered by all our banking partners. Maintain real time central repository for pricing & bankwise commercial. Regulate and smoothen the cost validation process for real-time loss alerts management. Achieve TAT targets consistently. Contribute in process improvements & automation in the best interest for the company. Requirements: 1+years of Banking operations role in Aggregators/Wallet Players (Paytm, Razorpay, Cashfree, Instamojo,Mobikwik etc.) Strong inter/intrapersonal skills and an ability to build rapport with our banking partners. Strong communication skills, oral, written and hands on experience in SQL is must. Strong inter/intrapersonal skills and an ability to build rapport with our banking partners. Should be a team player & willing to enjoy the benefits of team accomplishments or bear the responsibility incase of teams failure. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. About the Role: Senior Executive – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. Responsibilities: Responsible for verification of data submitted by the Customer • Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as partnership or proprietorship companies • Verifying KYC documentation of the Customers to be onboarded as per the policies • Perform the risk assessment of the Customers to be onboarded as per the policies • Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and internal policies • Manage exception ensuring that all SLA s defined with the Business on timeliness and quality are adhered Requirements: 2-5+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Banks / KPOs etc • Understanding of Control, Compliance, Investigation/chasing functions • Familiarity with RBI AML/KYC regulations and industry guidelines • Ability to interpret regulatory guidelines and assessing risk scores and entity types • Ability to interpreting alerts • Ability to identifying trends and inconsistencies • Understanding of end to end KYC process What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The department responsibilities include onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. About the Role: Senior Executive – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. Responsibilities: Responsible for verification of data submitted by the Customer • Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as partnership or proprietorship companies • Verifying KYC documentation of the Customers to be onboarded as per the policies • Perform the risk assessment of the Customers to be onboarded as per the policies • Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and internal policies • Manage exception ensuring that all SLA s defined with the Business on timeliness and quality are adhered Requirements: 2-5+ years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Banks / KPOs etc • Understanding of Control, Compliance, Investigation/chasing functions • Familiarity with RBI AML/KYC regulations and industry guidelines • Ability to interpret regulatory guidelines and assessing risk scores and entity types • Ability to interpreting alerts • Ability to identifying trends and inconsistencies • Understanding of end to end KYC process What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The department responsibilities include KYC & onboarding of Merchants as per the regulatory guidelines and against the internal negative lists maintained. About the Role: Assistant Manager – KYC and onboarding of Merchants and is associated in implementing the policies and processes ensuring compliance with the AML guidelines. Responsibilities: Responsible for verification of data submitted by the Customer Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as partnership or proprietorship companies Verifying KYC documentation of the Customers to be onboarded as per the policies Perform the risk assessment of the Customers to be onboarded as per the policies Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and internal policies Manage exception ensuring that all SLA s defined with the Business on timeliness and quality are adhered Manage teams of verifiers. Suggest process automations and prepare metrics for the leadership team. Interaction with the stakeholders for smooth functioning of the unit. Requirements: 5 to 7 years of relevant work experience (AML/KYC/compliance related) within corporate financial services industry, Banks / KPOs etc Understanding of Control, Compliance, Investigation/chasing functions Familiarity with RBI AML/KYC regulations and industry guidelines Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The internal Quality Control (QC) team for customer service is dedicated to ensuring that service interactions meet high standards of accuracy, efficiency, and customer satisfaction. Their focus is on monitoring, evaluating, and providing feedback on service quality to improve customer experience and support continuous improvement initiatives. About the Role: We are seeking a skilled and detail-oriented Quality Manager to oversee and enhance the quality standards of our customer service operations. The ideal candidate will be responsible for developing, implementing, and maintaining quality assurance processes to ensure exceptional service delivery, customer satisfaction, and adherence to company & compliance policies. Responsibilities: Quality Assurance and Monitoring • Design and implement quality standards, procedures, and guidelines for the customer service team. • Monitor and evaluate customer interactions (calls, emails, chats, etc.) for compliance with quality standards. • Provide actionable feedback and recommendations to team members to improve performance. • Team Development and Training • Identify training needs and collaborate with the training team to design and deliver targeted coaching programs. • conduct periodic workshops to ensure teams are aligned with quality expectations and best practices. • Performance Analysis • Analyse quality metrics (e.g., CSAT, MSAT, NPS, FCR, response time, resolution time) to identify trends and improvement areas • Prepare detailed reports and present findings to management with recommendations for enhancement. • Weekly/Monthly management meet-ups • Process Improvement • Collaborate with the operations and customer experience teams to refine workflows and reduce inefficiencies • Drive initiatives to enhance customer satisfaction and improve team productivity along with service quality levels • Compliance & Risk Management • Ensure all customer interactions comply with company policies, industry standards, and regulatory requirements • Identify potential risks and implement measures to mitigate them. • Customer Feedback Management • Gather and analyse customer feedback to identify recurring issues and work on resolving root causes. • Liaise with cross-functional teams to address customer pain points effectively. Requirements: Qualifications & Skills • Bachelor’s degree in Business Administration, Quality Management, or a related field. • Proven experience of as a Quality Manager or similar role in a customer service environment • Strong knowledge of quality assurance frameworks and customer service KPIs. • Excellent analytical, problem-solving, and decision-making skills. • Proficiency in customer service platforms and quality monitoring tools (e.g., CRM systems, call monitoring software). • Strong communication and interpersonal skills, with the ability to provide constructive feedback. • Key Competencies • Attention to detail • Leadership and coaching abilities • Customer centric mindset • Proficiency in data analysis and reporting • Adaptability and resilience under pressure • Preferred • Certification in Six Sigma, ISO, or other quality management methodologies is a plus. • Location Gurgaon • 5 days from office • Fintech background • Salesforce knowledge • 8-10years work experience What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: Fin-OPS Team is approximately 40 members team based out of Mumbai and Gurgaon. This team primarily deals with Escrow and Nodal Operations which includes Merchant Settlement, Bank Reconciliation, Refunds, Nodal Bank Reconciliation, Month End Reporting, regulatory reporting, handling of multiple audits etc. The team is fairy seasoned with more than 50% of the resources who have spent approx. 4 years in PayU. About the Role: This position of Finance Operations is responsible for providing vision and leadership for the Fin-Ops team to develop and implement the operations strategy and oversight for all aspects of reconciliation, settlement and governance of Escrow, Nodal and Sponsor Bank accounts, to meet service standards, productivity, quality assurance, drive process improvements, cost control, automation, staff and leader development. Responsibilities: Management of daily transactions and funds reconciliation (3-way), merchant settlements, refunds and bank remittances for multiple payment platforms. • Responsible for creating and monitoring KPIs including regular cadence with internal and external teams to deliver on SLAs. • Ensure team goals are effective, measurable, and will achieve the desired results. • Collaborate with product team to incorporate changes to products and services into operational processes. This would entail evaluation of business requirements, assess operational and compliance risks, manpower planning and end to end project management and reporting. • Redesign the processes to cover new business verticals while working with business, tech and product teams • Handling of both internal and external audits • Multiple stakeholder management e.g. Onboarding, Risk Ops, Banks, Account Managers, Merchants, Merchant Care team, product and engg. teams etc. • Incident Management – Conducting detailed RCA analysis on any major issues with reconciliation, refunds and merchant settlements and sharing incident report with Risk and IC team. • Responsible for reviewing operational returns to be filed by PayU in line with RBI guidelines on PA/PG. • Drive optimization and efficiency and unification of multiple platforms. • Stay informed on trends, best practices and regulations that impact the payment aggregators. Requirements: Desired Candidate should be post-graduate, with Accounts background with of 10+ years of experience and at least 5 years of experience in Payment Industry. • Need to have good knowledge of RBI Guidelines for Payment Aggregators, PPI & BBPS • Analytical bend of mind to churn and create meaningful analysis using high volume of Data. • Should have delivered effective results in optimisation, efficiency and process re-engineering. • Understanding of financial & Regulatory reporting • Strong background in stakeholder management, communication, and coordination. • Strive towards building a better team and environment • Should have managed big teams (with size of more than 10 people and should have had few TLs reporting to him/her) • Strong Communication and Interpersonal Skills • Assertiveness towards Quick and smart solutions during critical situations What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The AML (Anti-Money Laundering) Team specializes in identifying, monitoring, and preventing financial crimes by ensuring compliance with regulatory guidelines. They work diligently to detect suspicious activities, mitigate risks, and safeguard the organization from money laundering threats. Through proactive measures, the team upholds trust and integrity in financial operations. About the Role: We are seeking a dynamic and experienced Senior Manager/Manager - AML to lead our Anti-Money Laundering AML) team. • The ideal candidate will have a strong background in financial crime prevention, regulatory compliance, and risk management, with the ability to develop and execute strategies to mitigate risk and ensure compliance with relevant regulations. • This role will be responsible for overseeing the day-to-day operations of the AML and RiskOps function, ensuring compliance with AML/CFT regulations, identifying emerging risks, and implementing effective risk management practices across the organization. Responsibilities: Leadership & Strategy: Lead the AML team, providing strategic direction, coaching, and development to ensure the team is high-performing and capable of addressing complex risk and compliance challenges. • AML & CFT Compliance: Ensure adherence to Anti-Money Laundering (AML) and Counter Financing of Terrorism (CFT) regulations and guidelines. Lead efforts to enhance policies and procedures to meet evolving regulatory Requirements . • Risk Management: Design, implement, and manage risk management frameworks and controls across various business units. Identify emerging risks and develop strategies to mitigate them effectively. • Regulatory Reporting: Ensure timely and accurate filing of Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and other regulatory filings as required by local and international authorities. • Stakeholder Management: Collaborate with internal and external stakeholders, including regulators, auditors, and senior leadership, to ensure alignment on compliance and risk mitigation efforts. • Transaction Monitoring: Oversee transaction monitoring and screening processes, ensuring robust systems and processes to detect and report suspicious activities. • Training & Awareness: Lead the development of training programs on AML and risk management to educate employees on regulatory requirements and best practices. • Continuous Improvement: Stay updated on industry trends, regulatory changes, and best practices in AML and RiskOps, and drive continuous improvement in processes and controls. Requirements: • 8+ years of relevant experience in AML, Risk Operations, Compliance, or related roles in the financial services industry, with a minimum of 3-4 years in a leadership role. • Bachelor’s or Master’s degree in Finance, Business, Law, or related field. • Deep understanding of AML regulations, financial crime prevention, and risk management practices. Familiarity with global regulatory environments, including FATF guidelines. • Strong leadership and team management skills. • Excellent analytical and problem-solving abilities. • Strong communication and stakeholder management skills. • Ability to work in a fast-paced environment and manage multiple priorities. • CAMS (Certified Anti-Money Laundering Specialist) or equivalent certification is highly desirable. What we offer? • A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team The PayU Payments Team is responsible for various functions aimed at managing and enhancing online payment solutions for businesses and customers. Their work supports the entire cycle of online transactions, ensuring seamless and secure payment experiences. About the Role We're seeking a talented and curious Software Engineer eager to join our dynamic engineering team. This is your chance to dive into the cutting-edge world of Technology and contribute to the development of groundbreaking products using at it’s core. Responsibilities: Developing and Maintaining Applications: Design, develop, and maintain backend applications using Java, Springboot they are responsive, user-friendly, and efficient. Collaborating with Cross-Functional Teams: Work closely with designers, product managers, and backend engineers to create seamless and engaging user experiences. Implementing Best Practices: Adhere to and advocate for coding best practices, including code reviews, testing, and documentation, to ensure high-quality code and maintainability. Optimizing Performance: Analyze and optimize application performance, addressing any bottlenecks or issues to provide a smooth user experience. Requirements: Bachelor’s degree in computer science or related field from top notch colleges 2+ years of software development engineering. Understanding of fundamental design principles (including MVC). Good hands on in AWS scalable environment. Experience with different RDBMS and No SQL databases like MySQL, mongo, etc. Experience in designing scalable micro-services required. Strong knowledge of CS fundamentals including data structures, algorithm design and complexity analysis. Proficiency in one language that emphasizes class abstractions (for e.g. Java) and have coded in it for at least 2 years. Python will be a plus. Excellent communication, analytical and problem-solving skills. Strong organizational skills and the ability to prioritize and work with clients with great efficiency. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Open minded, Team builder, good communicator and ability to lead and inspire teams. Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment. Experience in dealing with ambiguous/undefined problems; ability to think abstractly. What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About us: PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: We play a crucial role in positioning PayU as a leader in the fintech industry by leveraging data-driven insights and creative solutions to reach and engage our target audience. Our department thrives on collaboration, creativity, and a passion for excellence, fostering an inclusive environment where ideas are shared and innovation is encouraged. About the Role: As the Assistant Manager in Events Marketing at PayU, you will play a pivotal role in planning, coordinating, and executing both internal events and external sponsorships. Your efforts will enhance brand visibility and engage PayU's target audiences effectively. This position requires a dynamic and organized professional who is expert at managing logistics, building relationships, and ensuring the success of PayU's event initiatives. Responsibilities: • Event Planning and Execution: • Plan, organize, and manage corporate events, including internal team-building activities, company-wide meetings, and other staff engagement events. • Coordinate external sponsorship events to increase PayU's brand presence in the industry. • Develop event strategies and concepts that align with corporate objectives and enhance the brand reputation. • Budget Management: • Develop and manage event budgets, ensuring cost-effectiveness and high-quality delivery. • Track event expenses in real-time to prevent overspend and identify cost-saving opportunities. • Vendor and Stakeholder Coordination: • Collaborate with stakeholders to define event goals and logistics. • Liaise with vendors, suppliers, and partners, negotiating contracts and ensuring service excellence. • Communication and Promotion: • Develop compelling marketing materials and communication plans to promote events internally and externally. • Use social media marketing tools and platforms to maximize event outreach and engagement. • Analysis and Reporting: • Measure and report event outcomes against predefined objectives, offering insights and recommendations for future improvements. • Collect feedback from participants and stakeholders to continuously enhance event quality. • Networking and Relationship Building: • Develop and maintain strong relationships with industry partners, venues, and key stakeholders. Requirements: Master’s/Bachelor's degree in Marketing, Business Administration, Event Management, or a related field. • Proven experience of 4-6 years in event coordination and/or marketing roles, preferably within the fintech or technology sector. • Strong vendor management skills. • Excellent communication and interpersonal abilities to interact with diverse groups effectively. • Creative problem-solving skills and the ability to adapt to changing circumstances. • Good to have- • Strong project management skills with the ability to manage multiple events concurrently. • Proficiency in event management software and digital marketing tools. What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Role: Manager - Banking Product Location: Gurgaon/Mumbai Experience: 7-10 years CompanyDescription : PayU is a leading financial services provider in global growth markets. We deliver innovative technology that enables billions of people and millions of merchants to buy and sell online. As a leading online payment service provider, we deploy more than 300 payment methods and PCI certified platforms to process approximately 1.2 million payments every single day. We also specialize in innovative consumer and small business products that improve access to credit and banking services in markets that are underserved by traditional financial services providers. We believe in collaboration and partnerships. That’s why we have become one of the leading fin-tech investors globally, combining the expertise of high growth companies with our own unique local knowledge and technology to ensure that our customers have access to the best financial services. Primary Job Responsibilities: Manage existing payment & financial product suite and performance. Should have fair knowledge and experience in merchant acquiring business including but not limited to cards, UPI, Acquiring, issuing, Net Banking etc. Work with banks/partners on launching new payment product to increase customer value proposition and sales. Work across internal & external stakeholders to increase business performance & process efficiency. Ensure compliance and corporate governance adherence for all product & process. Digital adoption of the processes for better customer satisfaction and reduce manual activity. Contribute in process improvements & automation in the best interest for the company. What you’d need to bring to the table: 7-10 years of Banking Product/Solutions, previous experience role in Aggregators/Wallet/Fintech/Networks preferable. Strong inter/intrapersonal skills and an ability to build rapport with our banking partners. Strong communication skills, oral & written. Should be a team player & willing to enjoy the benefits of team accomplishments or bear the responsibility incase of teams failure. Education: Bachelor / Master’s degree from reputed college So what do we offer? A Competitive salary, including benefits Modern offices with individual working spaces Exceptional projects Awesome teams that love finding ways of making things better, faster, stronger Interesting growth prospects. Show more Show less

About the Team: At PayU, we are a passionate and innovative team dedicated to revolutionizing the payments industry. As a global leader in fintech, we provide cutting-edge payment solutions to empower merchants and businesses of all sizes. Our collaborative work culture thrives on innovation, creativity, and excellence in delivering value to our merchants. Join us on our journey to create seamless, reliable, and secure payment experiences for our growing network of partners. About the Role: We are looking for a dynamic and results-oriented Senior Key Account Manager - Sales to lead the acquisition and servicing of merchants onboarded through online platforms. The role demands a proactive approach to ensuring a seamless onboarding experience, cultivating long-term relationships with merchants, and driving adoption of PayU's diverse payment solutions. As a Key Account Manager, you will be the primary point of contact for merchants and play a crucial role in resolving their queries and enhancing their operational experience. Responsibilities: Business Development: Initiate, negotiate, and close new business proposals with merchants to achieve sales targets and expand the merchant base. Onboarding Support: Facilitate a smooth onboarding journey for merchants, providing guidance and resolving any roadblocks they encounter during the registration process. Merchant Servicing: Act as the go-to person for merchants, addressing their sales-related, operational, and basic lifecycle management queries with professionalism and efficiency. Cross-Functional Collaboration: Work closely with internal teams, such as product, operations, and support, to ensure a cohesive approach to resolving merchant challenges and improving service quality. Cross-Selling PayU Products: Identify opportunities to introduce and promote PayU's diverse range of products to merchants, enhancing their experience and driving additional business value. Customer Retention and Engagement: Build and maintain strong relationships with merchants, ensuring high levels of satisfaction, loyalty, and engagement with PayU's services. Continuous Improvement: Provide feedback to internal stakeholders on improving processes and merchant journey, ensuring PayU stays ahead in a competitive and evolving payments landscape. Requirements: Self-Motivated Professional: We are looking for an individual with a self-driven approach, capable of thriving in a fast-paced and highly competitive environment. Relevant Experience: 8-12 years of experience in Key Account Management, Sales, or Customer Relationship Management roles, with demonstrable success in building and maintaining client relationships. Payments Domain Expertise: Prior experience in the payments industry is mandatory, with a solid understanding of payment platforms, online payment systems, and merchant requirements. Strategic Problem-Solver: Strong analytical and problem-solving skills to address and resolve merchant queries effectively and optimize their onboarding experience. Excellent Communication Skills: Outstanding verbal and written communication skills, with the ability to convey complex ideas simply and build rapport with diverse stakeholders. Team Player with Cross-Functional Collaboration Skills: Demonstrated ability to work with different teams across the organization to deliver the best solutions for merchants. Goal-Oriented Mindset: Proven ability to meet and exceed revenue targets, foster merchant growth, and contribute to the overall success of the company. Adaptability: Ability to quickly adapt to changes in a dynamic industry and respond effectively to merchant expectations and market trends. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

Job Title: TL/AM (Call Center Operations) Job Location: Mumbai Role Type: Contract About the Role Managing Call center operations of the front end and the backend teams Should be well versed with Call Center Training & making Quality processes Monitoring team Performance, Productivity and Qualitative / Quantitative metrics like Service Level, AHT, NPS, Call quality, etc. Responsible for end to end customer contact processes and associated customer experience Responsible to work with CRM teams and bring enhancements to increase upfront resolutions (FTR) Responsible for increase in C-SAT & Propose ways to tech teams to bring automations in the process. Develop partnerships with internal teams / group teams to improve speed of issues resolutions and to recommend product improvements Ability to do qualitative and quantitative analysis into meaningful insights Should be able to solve customer service tickets within TAT Requirements: 5-8 yrs of experience Call Center ops Team Management Process management CRM Proficient in MS office tools - Excel & PPT

Job Title: TL/AM (Call Center Operations) Job Location: Mumbai Role Type: Contract About the Role Managing Call center operations of the front end and the backend teams Should be well versed with Call Center Training & making Quality processes Monitoring team Performance, Productivity and Qualitative / Quantitative metrics like Service Level, AHT, NPS, Call quality, etc. Responsible for end to end customer contact processes and associated customer experience Responsible to work with CRM teams and bring enhancements to increase upfront resolutions (FTR) Responsible for increase in C-SAT & Propose ways to tech teams to bring automations in the process. Develop partnerships with internal teams / group teams to improve speed of issues resolutions and to recommend product improvements Ability to do qualitative and quantitative analysis into meaningful insights Should be able to solve customer service tickets within TAT Requirements: 5-8 yrs of experience Call Center ops Team Management Process management CRM Proficient in MS office tools - Excel & PPT

About the Team: The Startup Sales Team at PayU is passionate about empowering high-potential startups by delivering personalized payment, lending, and technology solutions. As a crucial part of PayU’s mission, the team partners with startup founders and key decision-makers to support their growth journeys. With a focus on innovation and customer success, the Startup Sales Team works collaboratively to drive meaningful impact across the dynamic startup ecosystem. About the Role: The Associate Director - Sales (Startup Partner Manager) at PayU will be responsible for managing strategic startup accounts, focusing on selling payment data, lending, and technology services. This role is pivotal in guiding startups through their growth journey, including GTM (Go-To-Market) strategies, fundraising efforts, and other vital services. You will serve as the primary point of contact for startup founders and lead the Profit and Loss (P&L) for strategic accounts. Responsibilities: Establish and nurture strategic relationships with startup founders and key decision-makers. Drive growth and market share by promoting PayU’s payment, lending, and technology solutions. Develop and execute comprehensive account management strategies for a portfolio of startups. Lead the creation and development of bespoke GTM plans in collaboration with startup clients. Facilitate startups’ fundraising initiatives and provide strategic advisory. Collaborate with cross-functional teams including product development, marketing, and solutions architecture to enhance value propositions. Track industry trends and investments to inform strategic planning and account growth. Represent PayU at industry events and forums to advocate for startup success and PayU's offerings. Ensure customer success and satisfaction by proactively addressing needs and challenges. Requirements: Bachelor’s degree in Business Administration, Technology, or related field; MBA is a plus. 8+ years of experience in sales, business development, or account management, preferably in the payments, fintech, or startup ecosystems. Proven ability to build and manage long-term strategic relationships with startup founders and CXOs. Strong understanding of financial products (payments, lending) and technology services. Exceptional communication and presentation skills. Analytical thinker with a passion for solving complex challenges and driving growth. Self-starter with entrepreneurial spirit and ability to thrive in a fast-paced, dynamic environment. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this) An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high growth markets the financial services and products they need to thrive. Our expertise in 18+ high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs to offering credit to underserved individuals, to helping merchants buy, sell, and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more at www.payu.com Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team The HRBP team plays a pivotal role in aligning human resources strategies with business objectives, fostering a collaborative partnership with leadership, and ensuring the well-being and development of our people. From addressing workforce challenges to driving talent initiatives, the HRBP team is dedicated to building a thriving and inclusive work environment. About the Role Partnering with leadership to understand business needs and ensure HR strategies support company growth. • Supporting employees in navigating challenges and fostering open communication. • Driving key talent initiatives such as performance management, employee engagement, and diversity programs. • Collaborating with different teams to align organizational vision with actionable outcomes. Responsibilities: 1) Conducting day-to-day performance management guidance to line managers (for example mentoring, career planning, coaching, etc.) 2) Optimizing organizational design to increase productivity and improve performance of the business 3) Collaborating with other HR team members on implementing innovative and inclusive recruitment strategies 4) Implementing reward and recognition interventions to increase bottom-line results and employee engagement 5) Developing or assisting in developing a future-proof compensation and benefits strategy 6) Provide guidance on the creation and implementation of HR processes and policies Requirements: 5+ years of experience HRBP role • Post-Graduation in HR or Equivalent degree • Excellent written and verbal communication skills. • Ability to think strategically and execute methodically. • Comfortable in a fast-paced, multi-tasked, high-energy environment. • Collaborative working style. Must work well in a team environment. • Good grasp of HRM techniques and excellent people management skills • Excellent mentoring and relationship building skills • A good understanding of the many disciplines within HR, including diversity and inclusion, performance management, compensation and benefits, talent management, employee and union relations, etc. • Excellent stakeholder management and developing good work relationships across the organization • Superb problem-solving skills • Open to travel • Strong interpersonal and communications skills What we offer? A positive, get-things-done workplace • A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). • An inclusive environment that ensures we listen to a diverse range of voices when making decisions. • Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. • Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About us: PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities.

About the Team: The Engineering team is a dynamic and collaborative group of skilled professionals dedicated to building scalable, secure and high performance software solutions. We follow Agile methodologies, leverage modern techniques and prioritize innovation to solve complex technical challenges. About the Role: A Software Engineer applies engineering principles and programming expertise to create software solutions. They work across the software development lifecycle, collaborating with stakeholders to deliver innovative, efficient, and scalable software applications. Responsibilities: Software Development: Designing and implementing software applications based on client or project requirements. System Design and Architecture: creating system designs, architecture blueprints, and technical documentation. Designing scalable and secure systems that meet business requirements. Deployment: Managing software releases through continuous integration and delivery (CI/CD) processes Maintenance: Updating and improving existing software to fix bugs and implement enhancements Collaboration with teams: Working closely with cross-functional teams, including product managers, designers, and other engineers, to deliver software solutions Requirements: Bachelor’s degree in computer science or related field from top notch colleges 0-1 years of software development engineering. Understanding of fundamental design principles (including MVC). Good hands on in AWS scalable environment. Experience with different RDBMS and No SQL databases like MySQL, mongo, etc. Experience in designing scalable micro-services required. Strong knowledge of CS fundamentals including data structures, algorithm design and complexity analysis. Proficiency in one language that emphasizes class abstractions (for e.g. Java) and have coded in it for at least 2 years. Python will be a plus. Excellent communication, analytical and problem-solving skills. Strong organizational skills and the ability to prioritize and work with clients with great efficiency. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Open minded, Team builder, good communicator and ability to lead and inspire teams. Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment. Experience in dealing with ambiguous/undefined problems; ability to think abstractly What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities

PAYU PAYMENTS PRIVATE LIMITED Job Title: TL/AM (Call Center Operations) Job Location: Mumbai Role Type: Contract About The Role Managing Call center operations of the front end and the backend teams Should be well versed with Call Center Training & making Quality processes Monitoring team Performance, Productivity and Qualitative / Quantitative metrics like Service Level, AHT, NPS, Call quality, etc. Responsible for end to end customer contact processes and associated customer experience Responsible to work with CRM teams and bring enhancements to increase upfront resolutions (FTR) Responsible for increase in C-SAT & Propose ways to tech teams to bring automations in the process. Develop partnerships with internal teams / group teams to improve speed of issues resolutions and to recommend product improvements Ability to do qualitative and quantitative analysis into meaningful insights Should be able to solve customer service tickets within TAT Requirements 5-8 yrs of experience Call Center ops Team Management Process management CRM Proficient in MS office tools - Excel & PPT Show more Show less

PAYU PAYMENTS PRIVATE LIMITED Role Title: Quality Engineer Location: Bangalore Preferred/Mumbai About The Team Our Team is a specialized in bridging the gap between development and testing. Unlike traditional QA roles, SDETs have strong programming skills and contribute to both the development and testing aspects of software products. About The Role Quality Assurance is a systematic process that ensures a product or service meets specified requirements and customer expectations. In software development, QA professionals test applications to identify bugs, verify functionality, and ensure the overall quality of the product. Responsibilities Design, develop, and maintain scalable automated test frameworks. Implement comprehensive and effective test cases for new and existing features. Perform various types of testing including functional, regression, integration, performance, and API testing. Analyze test results, identify root causes of issues, and report bugs with clear and detailed documentation. Collaborate with developers, product managers, and QA team members to ensure software quality. Continuously evaluate and adopt the latest testing tools, frameworks, and best practices. Participate in code reviews and contribute to testability and quality of the codebase. Proactively identify areas of improvement in the testing process and drive initiatives for improvement. Requirements Proficiency in Java or any other modern programming language (e.g., Python JavaScript). Hands-on experience with automation tools such as Selenium, Appium, and Rest Assured. Strong understanding of software testing methodologies, best practices, and QA lifecycle. Solid problem-solving and debugging skills with the ability to identify and resolve technical issues effectively. Experience working with CI/CD tools and version control systems (e.g., Jenkins, Git). Excellent verbal and written communication skills for documenting and reporting test results and issues. Nice To Have Experience with performance testing tools like JMeter or Locust. What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity). About Us PayU specializes in credit products and services for emerging markets across the globe. Headquartered in Mumbai, PayU Credit India has disbursed about 20 billion loans to date by volume and has disbursed more than $280 million in consumer credit. PayU Credit provides consumers with easy access to affordable short-term loans up to INR 5 lacs that can be availed in the form of personal loans, point of sale EMI and express loans. Lead by Prashanth Ranganathan, the company has been focusing on providing innovative solutions that make access to credit convenient as well as quick. PayU India entered the alternate lending business in 2017 with LazyPay, its buy-now-pay-later offering to provide consumers with convenient checkout options. It emerged as one of the most popular payment methods across 300+ renowned merchants in its network like Swiggy, Zomato, Samsung, Dunzo, GoAir, amongst others. Recently the company launched ‘LazyPay Credit Shield’ an end to end digital lending features that help its users to be mindful of their financial health and credit score and automates the entire process of disbursal. Riding on the success of the offering in 2018, PayU received RBI’s approval to operate as an NBFC in 2018. PayU acquired a stake in PaySense in January 2020 to accelerate its vision for credit in India and leverage AI & ML to build a full-stack digital lending platform in India. PayU in its next phase of growth is developing a full regional fintech ecosystem providing multiple digital financial services in one integrated experience Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities. Show more Show less

About the Team: The Software Integration Team plays a critical role in ensuring that different software systems, platforms, and applications within an organization work seamlessly together. Their primary responsibility is to integrate diverse technologies and ensure smooth communication between systems to achieve business objectives. About the Role: As a Software engineer - Merchant Integration you will be providing support to our merchants In isolating, diagnosing, reproducing and fixing technical issues in a timely manner. This role requires you to identify and root cause of product defects and offer a quick resolution in collaboration with our developers if necessary. To be successful in this role, you must be highly motivated, self-starter, self-learner, and have a sense of urgency. Should be passionate about resolving complex technical problems and willing to embrace challenges. Responsibilities: Works directly with developers, merchant and internal teams on pre-integration/post integration issues to provide technical support, consulting and best practices. Addressing technical queries on payment APIs, and Plugins and transactions. Communicates technical issues to merchants and internal departments. Provide timely resolution to our merchant and assist them with Level 1 support with product knowledge and technical troubleshooting skills. Enhance the overall experience of our merchants by providing support for technical issues. Analysing logs so you can spot common trends and underlying problems and escalate it to the product team in a timely manner. Requirements: To explain complex information in simple, clear terms to non-IT personnel. Additional skills required: - Ability to deal with complex issues. - Logical thinker - Good analytical and problemsolving skills. - Up-to-date technical knowledge. - An in-depth understanding of the product and process. Good interpersonal and customer care skills. - Accurate records keeping. - Excellent communication skills. Proficiency in English (both written and verbal) Knowledge in web development in one or more of the following: Java, JavaScript, C, C++, C#, VB.NET, PHP, or Python will be an added advantage. Any Bachelor's degree (Technical degree preferred) What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity) About us: PayU, one of India's leading digital financial services providers with Prosus as an investor, operates businesses that are regulated by the Reserve Bank of India and offers advanced solutions to meet the digital payment requirements of the Indian market. PayU India companies aim to create a full-stack digital financial services platform to serve all (tapped and untapped) financial needs of customers through technology solutions. PayU provide payment gateway solutions to online businesses through its cutting-edge and award-winning technology and has empowered 5 lakhs+ businesses, including India’s leading enterprises, e-commerce giants and SMBs. It enables businesses to collect digital payments across 150+ online payment methods such as Credit Cards, Debit Cards, Net Banking, EMIs, pay-later, QR, UPI, Wallets, and more. It’s a preferred partner in the affordability ecosystem, offering the maximum coverage of issuers and easy-to-implement integrations across card-based EMIs, pay-later options and new-age cardless EMIs. PayU offers e-commerce brands best-in-industry success rates while ensuring a seamless checkout experience. Our Commitment to Building A Diverse and Inclusive Workforce As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive, and safe environment, for all our people, communities, and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility, and unbiased attention to every PayUneer so they can succeed, irrespective of gender, color, or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities, or the LGBTQ communities