Senior Business Manager

Greeting from 3G HR Services!!!

We are hiring for "Finance Head"

Job Description :

• Experience: 8+ Years
• Qualification: MBA/PGDM in business commerce
• Salary: up to 30 Lakhs
• Location: Madhapur
• 6 Days Working

Key Responsibilities:

A. Business Planning & Strategy

• Build the complete business model for rental/leasing of lifestyle products—pricing, subscription plans, deposit models, and AMC.

• Create 1 Year/ 2 Year/ 3-year business plan, revenue projections, and break-even roadmap.

• Identify and segment target markets (students, working professionals, corporates, property owners, rental homes).

• Define product catalogue strategy (Furniture, Appliances, 2W Vehicles, Consumer Durables).

B. Operations & Fulfilment

• Set up end-to-end operational processes, including: o Product procurement / leasing from vendors o Inventory management o Delivery logistics o Installation & servicing o Reverse logistics, refurbishing, repairs

• Create SOPs for: o Damage assessment o Replacement/repair TAT o Product retrieval at end of contract

C. Vendor & Partner Management

• Build vendor network for: o Product manufacturers o Appliance distributors/ OEMs o Vehicle leasing partners / OEMs o Refurbishing vendors o Logistics and last-mile delivery partners

• Negotiate pricing, credit period, and SLAs with suppliers and partners.

D. Sales, Marketing & Customer Acquisition

• Work with marketing/performance teams to build: o Online rental catalogue o Subscription models o Offers & promotions

• Develop partnerships with: o Corporate offices o Co-living spaceso Real estate developers o Property management companies

• Drive sales funnels: lead generation → conversion → onboarding → renewal.

E. Credit Risk, Collections & Contract Management

• Implement risk assessment processes for customers: o KYC o Deposit evaluation o Credit scoring

• Define contract templates for: o Rentals o Lease agreements o Renewals o Damage/loss clauses

• Oversee collections and ensure minimal delinquencies.

F. P&L, Budgeting & Financial Controls

• Own the business P&L—revenue, margin, cost of goods, logistics, refurb cost.

• Maintain strict controls on: o Asset utilisation o Product life-cycle cost o Depreciation o Write-offs

• Track ROCE, inventory turns, and asset efficiency KPIs.

G. Team Building & Leadership

• Recruit and manage: o Operations Executives o Delivery & Installation team o Repair/Service technicians o Inside sales/tele-calling team

• Train the team on customer service, product handling, and SOP adherence.

H. Customer Experience & Service Quality

• Maintain high NPS and service satisfaction.

• Oversee customer onboarding, ticket management, repairs, and product replacements.

• Manage escalations and ensure SLA compliance.

Job Type: Full-time

Pay: ₹2,000,000.00 - ₹3,000,000.00 per year

Work Location: In person