Senior Business Analyst

As a CPQ CLM Senior Business Analyst, you will work on a complex, multi-functional, worldwide implementation of CPQ (Configure, Price and Quote) solution spanning business users across the globe. The business analyst will work with various IT Architects and SME’s and be responsible for process and system documentation, configuration, administration and customization of CPQ solutions.

The ideal candidate has an IT background and has worked in similar capacity on CPQ CLM implementation teams.

You will work closely with business users and other IT functions like Information Security and Development teams.

Design and validate best-in-class Conga (Apttus) CLM, CPQ solutions to accommodate business requirements. Extensive technical knowledge of product configuration management:

products, bundles, inclusion rules, recommendation rules, constraint rules.

Understanding of Pricing management: Price dimensions, price rulesets, pricing callback class, validation callback class. Hands on proven experience on Apex, Visualforce, Lightning Framework (Aura and LWC), Data Migration using Data Loader, Declarative Platform tools (Flows, Lightning Builder etc. Support highly integrated Conga (Apttus) CPQ solutions either by extending existing functionality or building from beginning.

Experience migrating from SpringCM / other alternatives to Conga CLM. Ensure the solution is scalable and meets overall business requirements; drive high quality implementation and issue resolution. Troubleshoot complex issues to support smooth business operations.

Must have experience as a Conga Techno-

Experience with Conga Accelerator packages and CLM configuration Clause Library Setup and Redlining setup in Contract life cycle management.

Approvals setup and configuration. Experience in handling Migrations and configurations from one environment to other using X Author application provided by Conga. Familiar on using Apttus professional services for tickets resolution on the Apttus product usage.

Experience with web, database, object-oriented software technologies, SDLC methodologies and deep understanding of Product Configuration management, Pricing Management, Workflow Approval process and over associated processes.

Hands-on experience in implementation activities (design, prototyping, development, configurations, testing). Able to work in a fast-paced, dynamic environment with cross-functional teams internally and at customer sites. Work with Sales, Contract, Order Management and Finance teams to understand current and future systems and processes. Work very closely with IT Architects to define and design systems

Skill/Job Requirements:

10+ years working on systems analysis and implementation – preferably ERP/CRM/Quote to Cash. 5+ years of experience working with Sales teams implementing CRM/CPQ projects. Experience in using SNOW and Jira Tools for Ticketing management and project build. 3+ years of Conga (Apttus) CLM experience, including understanding and administration of legal contracting and/or contract management systems Experience working on Apttus CPQ – including Product, Pricing, Approvals setups Conga (Apttus) CLM certificated, Salesforce and CPQ certifications preferred,

Advanced Salesforce administration experience required – Profiles, Workflows, Process builder, Lightning Flows, User Management, Permission sets, Public groups and sharing rules configuration. Familiarity with Salesforce development – APEX, Visualforce, Lightning. Excellent communication and organization skills. Experience working in the Lightning environment. Exceptional communication and document management skills. Strong project and data management experience. Demonstrated analytical ability to understand and articulate complex requirements. Excellent written and verbal listening and communication skills.

** Willing to work in the second shift from 2 p.m. to 11 p.m. IST.