Senior Business Analyst

What You Will Do

• Analysing product performance and redesigning as required
• Designing, developing and managing activities from product definition & planning to production and release
• Developing the product strategy and roadmap
• Managing prioritisation and trade-offs between customer experience, business impact, performance, and post-launch support
• Working cross-functionally with design and technology teams to ensure timely and quality release of product/ enhancements.
• Responsible for managing project tasks and expectations including coordinating communications, scheduling, and participation of personnel required for project design, development and implementation.
• Supports main system application users in the preparation of detailed system specifications and application structure documentation, including the analysis and documentation of business processes related to Bank financial systems. Identifies affected systems in order to ensure continued strong level of system integration.
• Assists users in the functional acceptance testing and conversion of new applications or existing application release updates.
• Provide periodic updates to the Executive Sponsors; review timelines and provide assistance to ensure projects stay within the projected delivery timeframes.
• Become the Subject Matter Expert for implementation process flows and develop supporting documentation for the Business Solutions Team.
  

What We're Looking For

• Strong background in software engineering as well as prior experience in product management
• Prior experience in managing a product throughout its lifecycle
• Ability to assess capability gaps and identify new capabilities required by the enterprise.
• Understand the organization's business and how the technology supports the business.?
• Experience translating business needs and stakeholder’s visions into technical requirements.
• Ability to determine probability of the occurrence; Conduct analysis and root cause of defect.?
• Facilitate meetings to gather feedback on requirements and solution results.?
• Experience providing detail actionable requirements (Stories)?
• Documenting process maps; Ability to provide Scenarios and/or use cases?
• Proficient with Data Flow Diagrams?
• Experience with Analysis and submission of Change Control Form
• Bachelors or Master’s degree in Information Systems, or Business Administration.
• Minimum of 4-6 years experience in product management
• Experience creating technical documentation, including requirements definition, test plans and use case scenarios.
• Proven technical writing and editing capabilities, knowledge of desktop publishing software preferred.
• Mortgage experience - nice to have
• Five-9 experience – nice to have
• Excellent communication skills, detail oriented, articulate and able to handle multiple responsibilities in a fast-paced environment.
  

What's In It For You

• Competitive Salary
• Full Benefits Package
• PTO
• Holiday Pay
• Career Growth Opportunities
  

EEO Statement