AWS Administrator\Helpdesk Team Lead - India Helpdesk Team Lead Location: BSI – India Office Reports to: Sr. Systems Administrator & Helpdesk Supervisor Job Summary We are looking for a proactive and skilled AWS Administrator and Helpdesk Team lead to assist in management of our AWS infrastructure and help coordinate our India office helpdesk team by serving as the primary point of contact for the India office management team. This role will also be responsible for basic networking and infrastructure support to ensure a secure and reliable IT environment. Essential Functions Team Coordination & Leadership Guide, coordinate the India office helpdesk team to ensure efficient issue resolution according be BSI policies. Communication & Relationship Management Serve as the single point of contact for the India office management team, addressing IT concerns and ensuring alignment with global company standards. Liaise between the India helpdesk team and global IT leadership to streamline operations and escalate complex issues. Foster strong working relationships with various departments to ensure seamless IT support. Helpdesk Operations & Troubleshooting Serve as a local escalation contact for technical issues and ensure timely resolution to requests. Assist in the deployment and management of IT assets within the India office. Ensure compliance with company policies, security protocols, and industry best practices. Networking & Infrastructure Support Assist in monitoring, troubleshooting, maintaining, configuration of the network for the India office. Support infrastructure upgrades, including hardware installations and software updates. Collaborate with the global IT team to implement security best practices and ensure compliance with company policies. Performance Monitoring & Reporting Provide insights and recommendations to improve service efficiency. Assist in the development of IT strategies tailored to the India office's unique needs and aligns with one global culture. Qualifications & Skills Technical Expertise Experience managing Amazon Web Services specifically (VPCs, Peering Connections, EC2, Load Balancers, Security Groups. Proficiency in helpdesk support, troubleshooting, IT service management tools, and network infrastructure. Strong understanding of networking, hardware/software installation, system administration, and cloud computing. Experience with network security protocols, firewall management, and data backup solutions. Leadership & Communication Experience leading IT support teams. Excellent communication skills, both verbal and written, for effective interaction with management and team members. Problem-Solving & Organizational Skills Ability to diagnose and resolve technical and network-related issues efficiently. Strong organizational skills to manage multiple tasks and priorities effectively. Work Environment This job operates in a professional office environment. Ability to sit for long periods of time is essential. Lifting may be required for up to 50 pounds or less. Ideal candidate possesses a cell phone. Position Type and Expected Hours of Work Days are Monday – Friday with after hours and weekend work. On call rotation with other staff members. 40 Hours per week . Experience Combined experience of 5 years of experience in helpdesk management and AWS management. Experience working with international teams and networking infrastructure is a plus. Show more Show less

BSI Financial Services is looking for a Quality Assurance Specialist who will be responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet established quality standards. What You Will Do Provides quality assurance with direction and guidance necessary to maintain compliance. The primary purpose of these reviews and monitoring is to ensure that executed work is completed in accordance with the established controls and regulatory requirements. Conducts the daily, ongoing quality assurance/control function, including escrow, monetary, loan default, and customer service activity reviews. Reviews, manages, and facilitates remediation (as required) for all monitored processes. Manage SQL illogical condition dashboard to clear all data integrity issues found. Applies knowledge of and remains current on all guidelines. Responsible for meeting legal requirements and following internal policies. Prepare monthly summary reports for various reviews conducted. Trends data, as necessary, to identify areas for potential improvement. Demonstrate collaborative leadership and cross-department communication and coordination. Responsible for communications with auditors and researching findings. Assures adherence to company policies and procedures and federal and state regulatory requirements. Provides cross-functional support to other areas of the department and the Bank where service or assistance is needed. Performs other duties as assigned. What We’re Looking For Experience in US Mortgage is mandatory - atleast 2+ years Experience in ESCROW or Default is preferred (US Mortgage). Ability to think analytically, understand the business, perform analysis and communicate effectively. Demonstrated ability to take initiative and follow through on projects Collaborates effectively with inter-departmental teams, related to loan boarding, to achieve organizational goals Exhibits strong verbal and written communication skills, Excellent interpersonal skills Strong Mathematic/Analytical Skills An associate’s degree or higher or 2 years minimum related work experience About BSI Financial Founded in 1986, we provide financial services that support our vision of enabling sustainable home ownership by practicing core values that embody doing what is right; emphasizing problem solving; delivering on expectations and winning with humility. Our clients include lenders and investors who make home financing possible. BSI Financial was ranked multiple times in the SMU Dallas 100 list of the fastest growing companies in North Texas and was twice named to the Inc. 5000 list of the fastest growing U.S. companies. EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Title/Designation: Senior Analyst Summary- As a Senior Underwriter, you will complete a thorough analysis of loan files to determine credit worthiness, underwrite according to current guidelines from multiple investors, calculate complex income scenarios, respond to post closing reviews and audits, and assist in other areas as needed Job Description Complete thorough and accurate analyses and prepare financial statement spreadsheets, determine the credit worthiness of the borrower, prepare a thorough written analysis of the loan request and financial condition of the borrower, assess a proper loan grade, identify exceptions to policy and guide the Credit Approval Document and Memorandum through the loan approval process. Requires in depth knowledge of the mortgage rules and regulations, to include understanding the various Standard Operating Procedures manuals for Conventional, Jumbos, FHA and VA loans. Working knowledge of Conventional, Jumbos, FHA and/or VA eligibility, structuring, and loan program parameters (and staying abreast of any changes in these programs). Prepare spreadsheets of borrower(s) financial statements and tax returns, analyze such documents, provide commentary on financial performance, and work with all investors to ensure proper loan origination. Research and analyze financial data, interpret and prepare reports of financial position with recommendations regarding credit worthiness of the borrower and accurate loan grade. Train staff on various underwriting issues such as appraisals, credit reports, income calculations, credit guidelines. Competencies/Skills Highly organized and able to prioritize Excellent communication skills, both written and verbal Detail oriented with strong data analysis skills and Logical reasoning skills Desired Candidate Profile Minimum Graduation Minimum of 5 years of QM - Underwriting Conventional loans is preferred. Underwriting FHA and VA loans experience is added advantage

Job Title: Analyst/Senior Analyst Job Summary:The Senior Loan Processor is responsible for managing the loan processing workflow, ensuring compliance with regulatory requirements, and providing exceptional service to clients and loan officers. This role involves reviewing loan applications, verifying documentation, and coordinating with various stakeholders to facilitate timely loan closings. Key Responsibilities Review and analyze loan applications and supporting documentation for completeness and accuracy Verify borrower information and creditworthiness through various sources Communicate with loan officers, underwriters, and clients to gather necessary information and resolve issues Ensure compliance with federal, state, and local regulations throughout the loan process Prepare and submit loan files to underwriting for approval Monitor loan status and provide updates to clients and stakeholders Assist in training and mentoring junior loan processors Maintain accurate records and documentation in accordance with company policies Qualifications Bachelor's degree in finance, business, or a related field preferred Minimum of 5 years of experience in mortgage processing or a related role Thorough understanding of mortgage products, processes, and regulations Experience with loan processing software (e.g., Encompass, Calyx) is preferred Strong organizational skills and ability to work independently NMLS license preferred but not required Skills In-depth knowledge of mortgage processing and underwriting guidelines Strong analytical and problem-solving skills Excellent communication and interpersonal skills Proficiency in loan processing software and Microsoft Office Suite Ability to manage multiple tasks and meet deadlines Attention to detail and accuracy Strong customer service orientation

As a Senior Analyst, you will be responsible for conducting thorough analyses of loan files to evaluate credit worthiness, underwriting in compliance with current guidelines from multiple investors, handling complex income scenarios, addressing post-closing reviews and audits, and supporting various operational areas as required. Your primary duties will include conducting meticulous and precise analyses, preparing financial statement spreadsheets, assessing borrower credit worthiness, documenting detailed loan request analyses and borrower financial conditions, assigning appropriate loan grades, identifying policy exceptions, and shepherding Credit Approval Documents and Memoranda through the loan approval process. You must possess a comprehensive understanding of mortgage regulations, including familiarity with the Standard Operating Procedures manuals for Conventional, Jumbo, FHA, and VA loans. Additionally, staying informed about program eligibility, structures, and parameters for Conventional, Jumbo, FHA, and VA loans is crucial, along with adapting to any program changes. Your responsibilities will also involve preparing and analyzing borrower financial statements and tax returns, providing insights on financial performance, and collaborating with investors to ensure accurate loan origination. You will be required to research and interpret financial data, create reports on financial positions, assess borrower credit worthiness, and determine appropriate loan grades. Furthermore, you will be tasked with training staff on various underwriting matters such as appraisals, credit reports, income calculations, and credit guidelines. The ideal candidate should be highly organized, possess excellent communication skills, both written and verbal, be detail-oriented, have strong data analysis capabilities, and exhibit logical reasoning skills. Qualifications for this role include a minimum of a Bachelor's degree, at least 5 years of experience in QM underwriting Conventional loans, and familiarity with underwriting FHA and VA loans is an added advantage.,

The Analyst/Senior Analyst position involves managing the loan processing workflow to ensure compliance with regulatory requirements and deliver exceptional service to clients and loan officers. You will be responsible for reviewing loan applications, verifying documentation, and coordinating with stakeholders to facilitate timely loan closings. Your key responsibilities will include reviewing and analyzing loan applications for completeness and accuracy, verifying borrower information and creditworthiness, communicating with various parties to gather necessary information, ensuring regulatory compliance, submitting loan files for underwriting approval, monitoring loan status, and assisting in training junior loan processors. It is crucial to maintain accurate records and documentation in line with company policies. To qualify for this role, a Bachelor's degree in finance, business, or a related field is preferred, along with a minimum of 5 years of experience in mortgage processing or a related role. You should have a thorough understanding of mortgage products, processes, and regulations, as well as experience with loan processing software such as Encompass or Calyx. Strong organizational skills, the ability to work independently, and NMLS license (preferred) are advantageous. The ideal candidate will possess in-depth knowledge of mortgage processing and underwriting guidelines, strong analytical and problem-solving skills, excellent communication and interpersonal abilities, proficiency in loan processing software and Microsoft Office Suite, multitasking capabilities, attention to detail, accuracy, and a strong customer service orientation.,

Entra Solutions (A BSI Financial Services company) Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we're looking for people like you to make a positive change and join our team today! Job Summary We are looking for an Application Support Analyst with strong expertise in Encompass LOS and Lending division operations, who will be the vital link between our technology platforms and mortgage business goals. The ideal candidate will support and ensure successful resolution of functional and technical issues across Encompass and other lending/servicing systems. What You Will Do Administration, configuration, and support of ICE Encompass Loan Origination System (LOS) including user profiles, custom fields, business rules, input forms, and personas. Provide day-to-day support for Lending Division users by analyzing and resolving issues related to origination and underwriting workflows. Support, optimize, and customize loan servicing and contact center applications like FiServ LoanServ, Five9, and Tempo. Triage and manage cases, service requests, and enhancement tickets using internal ticketing systems (e.g., Jira). Ensure servicing and lending applications are fully operational and implement rapid resolution strategies in case of service disruption. Provide a high level of support to internal business users while adhering to strict SLAs for response and resolution. Perform problem determination, implement workarounds, and support root cause analysis and incident resolution. Test and verify service releases, Encompass patches, feature deployments, and custom configurations. Assist with the maintenance and support of internal applications, data integrations, and infrastructure as needed. Maintain detailed documentation of issue resolutions, standard operating procedures, and platform configurations. Responsibilities may require occasional late night and weekend work to support key deployments and maintenance windows. What We're Looking For BE/BTech degree in Computer Science, Information Technology, or related field 7–9 years of IT Production/Application Support experience, with at least 2+ years focused on Encompass LOS administration Familiarity with US mortgage origination and servicing processes including Lending Compliance Strong knowledge of ticketing tools, issue management, and stakeholder communication Excellent analytical, debugging, and root cause analysis skills Hands-on experience with Microsoft Office tools and SQL for querying and data validation Ability to understand business workflows, logic flows, and software configurations Effective written and verbal communication skills and a strong commitment to customer service Previous experience supporting application users through phone, email, and in-person troubleshooting Experience coordinating with QA, development, and product teams on platform enhancements Ability to work independently and collaboratively in a cross-functional team environment What's In It For You Competitive Salary Full Benefits Package PTO Holiday Pay Career Growth Opportunities EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

As a Reconciliation Analyst, you will play a crucial role in ensuring the accuracy and integrity of cash movements within BSI Corporate. Your responsibilities will include conducting monthly reviews to verify that all funds owed to BSI Corporate have been correctly processed and that any outstanding reconciling items are promptly addressed. Your essential functions will involve handling complex P&I accounts, monitoring and resolving open A/R issues, and reviewing Investor Reporting reports to confirm the accuracy of remittance amounts and advances. Additionally, you will be responsible for ensuring that any outstanding AR activity aligns with the Custodial P&I reconciliation and communicating with relevant Operations teams to address and rectify any reconciling items. Furthermore, you will provide vital support during annual audits and uphold compliance with USAP guidelines by completing reconciliations promptly and ensuring that no reconciling items remain unresolved beyond 60 days. It is essential that you adhere to legal requirements and internal policies to maintain the integrity of the reconciliation process. To excel in this role, you should possess 3 to 6 years of relevant experience and demonstrate strong problem-solving skills, effective time management, clear communication abilities, a collaborative teamwork approach, and a solid foundation in mathematics and analytical thinking. If you are seeking a challenging opportunity to utilize your financial acumen and analytical expertise while contributing to the smooth functioning of BSI Corporate's reconciliation processes, this role is ideal for you.,

Job Description Technical Analyst (Low-Code/No-Code & AI-Powered Development) Entra Solutions (A BSI Financial Services Company) Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we're looking for people like you to make a positive change and join our team today! We are looking for a Technical Analyst who specializes in low-code/no-code development and is proficient in leveraging AI-powered development tools (e.g., Claude.ai, OpenAI) to rapidly deliver scalable business solutions. The ideal candidate has a strong automation mindset, experience with Microsoft Power Platform , and the ability to build intelligent workflows that optimize operations and enhance user experience. What You Will Do Design and develop applications using low-code/no-code platforms, primarily Microsoft Power Apps, Power Automate, and related workflow tools. Utilize AI-driven development tools (Claude.ai, OpenAI, or similar) to accelerate solution design, automate repetitive tasks, and enhance decision-making processes. Collaborate with stakeholders to gather requirements and transform them into intuitive, data-driven applications with minimal manual coding. Configure, administer, and continuously optimize internal applications to support evolving business needs. Create intelligent workflows integrating with various data sources (SharePoint, SQL, Dataverse, APIs) to streamline processes. Proactively identify automation opportunities and deliver solutions that improve operational efficiency. Document technical designs, process flows, and provide training to users for adopting new solutions. Stay current with advancements in low-code platforms and AI-assisted development to recommend innovative approaches. What We’re Looking For BE/BTech degree in Computer Science, Information Technology, or a related field 4–7 years of experience in application development or support, with strong focus on low-code/no-code platforms Proficiency in Power Apps, Power Automate, and workflow automation tools Hands-on experience with AI-assisted development tools (Claude.ai, OpenAI, GitHub Copilot, or similar) Strong analytical and logical skills with the ability to design data models and business process flows Knowledge of REST APIs, JSON, and integration techniques with third-party applications Strong problem-solving mindset with ability to deliver high-quality solutions under tight timelines Excellent communication skills and ability to work collaboratively with cross-functional teams Passion for technology and continuous learning of emerging automation and AI platforms What’s In It For You Competitive Salary Full Benefits Package PTO Holiday Pay Career Growth Opportunities EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description Technical Analyst (Low-Code/No-Code & AI-Powered Development) Entra Solutions (A BSI Financial Services Company) Entra Solutions is a FinTech company specialized in technology-based financial solutions and services for the mortgage industry. We are a people-focused, growth-oriented, innovative company and we&aposre looking for people like you to make a positive change and join our team today! We are looking for a Technical Analyst who specializes in low-code/no-code development and is proficient in leveraging AI-powered development tools (e.g., Claude.ai, OpenAI) to rapidly deliver scalable business solutions. The ideal candidate has a strong automation mindset, experience with Microsoft Power Platform , and the ability to build intelligent workflows that optimize operations and enhance user experience. What You Will Do Design and develop applications using low-code/no-code platforms, primarily Microsoft Power Apps, Power Automate, and related workflow tools. Utilize AI-driven development tools (Claude.ai, OpenAI, or similar) to accelerate solution design, automate repetitive tasks, and enhance decision-making processes. Collaborate with stakeholders to gather requirements and transform them into intuitive, data-driven applications with minimal manual coding. Configure, administer, and continuously optimize internal applications to support evolving business needs. Create intelligent workflows integrating with various data sources (SharePoint, SQL, Dataverse, APIs) to streamline processes. Proactively identify automation opportunities and deliver solutions that improve operational efficiency. Document technical designs, process flows, and provide training to users for adopting new solutions. Stay current with advancements in low-code platforms and AI-assisted development to recommend innovative approaches. What Were Looking For BE/BTech degree in Computer Science, Information Technology, or a related field 47 years of experience in application development or support, with strong focus on low-code/no-code platforms Proficiency in Power Apps, Power Automate, and workflow automation tools Hands-on experience with AI-assisted development tools (Claude.ai, OpenAI, GitHub Copilot, or similar) Strong analytical and logical skills with the ability to design data models and business process flows Knowledge of REST APIs, JSON, and integration techniques with third-party applications Strong problem-solving mindset with ability to deliver high-quality solutions under tight timelines Excellent communication skills and ability to work collaboratively with cross-functional teams Passion for technology and continuous learning of emerging automation and AI platforms Whats In It For You Competitive Salary Full Benefits Package PTO Holiday Pay Career Growth Opportunities EEO Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Show more Show less