Senior Business Analyst – Banking (Process Re-Engineering & Transformation)

Role Overview

strategic bridge between business and IT

clear, structured, and implementable functional specifications

Key Responsibilities

1. Requirements Definition & Documentation

• Lead stakeholder workshops, interviews, and working sessions to gather business needs, pain points, and gaps.
• Develop high-quality documentation including:
• Business Requirements Documents (BRD)
• Functional Specification Documents (FSD)
• Software Requirements Specifications (SRS)
• Define business rules, workflows, data fields, validations, and non-functional requirements.
• Support project scope definition, success metrics, and formal acceptance criteria.

2. Process Analysis & Process Re-Engineering

• Conduct

  As-Is process analysis

  to identify inefficiencies, bottlenecks, and improvement opportunities.
• Perform

  gap analysis

  between current and target states, identifying risks, dependencies, and integration impacts.
• Design

  To-Be processes

  aligned with business strategy, regulatory needs, and digital transformation goals.
• Recommend process optimization, automation, and digital solutions.

3. Solution Design & IT Alignment

• Collaborate with

  IT architects, developers, and product owners

  to ensure feasibility and optimal solution design.
• Support solution discussions related to

  core banking systems, workflows, and integrations

  .
• Ensure alignment between business objectives and technical implementation.

4. Stakeholder Engagement & Communication

• Act as the primary liaison between business units, IT, operations, risk, compliance, and external teams.
• Manage stakeholder expectations and ensure requirements clarity and sign-off.
• Provide regular status updates, progress reports, risks, and insights to leadership.

5. Governance, Compliance & Change Management

• Ensure adherence to

  change review forums and governance frameworks

  .
• Maintain full version control, audit trails, and documentation standards.
• Explicitly capture

  regulatory, risk, and compliance requirements

  within all documentation.
• Support organizational change management and stakeholder communications.

6. Agile Project Delivery Support

• Participate actively in:
• Sprint planning
• Backlog grooming
• Refinement and clarification sessions
• Maintain a

  Requirements Traceability Matrix (RTM)

  to ensure all approved requirements are implemented.
• Support change requests, impact analysis, and scope control.

7.

Knowledge Transfer & Capability Building

• Transfer business analysis and process re-engineering knowledge to internal teams.
• Support development of best practices, templates, playbooks, and frameworks to foster long-term self-sufficiency.

Required Skills & Competencies

Domain & Industry Experience

• Strong experience in Banking domain

  (Retail, Corporate, Operations, Risk, Credit, Compliance).
• Deep understanding of

  banking processes and regulatory environments

  .

Technical & Functional Knowledge

• Familiarity with

  core banking systems

  and workflow platforms (IBM / Oracle ecosystems preferred).
• Understanding of

  APIs, system integrations, and end-to-end system flows

  (non-technical perspective).
• Exposure to

  AI, process automation, and optimization initiatives

  .

Business Analysis Expertise

• Proven experience in:
• Requirements elicitation techniques (interviews, workshops, surveys)
• Process modeling and re-engineering
• Gap analysis and solution design

Tools & Documentation

• Hands-on experience with:

• JIRA, Azure DevOps

• MS Visio, Miro

• MS Office Suite
• Strong documentation and visualization skills.

Communication & Stakeholder Management

• Excellent facilitation, presentation, and communication skills.
• Ability to challenge requirements constructively and logically.
• Highly detail-oriented with strong analytical thinking.

Qualifications & Experience

• Bachelor’s degree in Business, IT, Engineering, or related field.

• 8-12+ years of experience

  as a Business Analyst in banking / financial services.
• Prior experience in

  large-scale transformation or digital banking projects

  preferred.

Engagement Expectations

• Contract duration:

  6 months (extendable)

• No access to production systems; data provided strictly via authorized channels.
• All deliverables, documents, templates, and frameworks remain the client.
• Strict adherence to

  confidentiality and NDA requirements

  .

Evaluation Criteria

• Depth of banking and transformation experience.
• Quality of documentation and analytical approach.
• Stakeholder management capability.
• Interview performance and cultural fit.
• Alignment with Clients governance and delivery standards.