Senior Associate

Job Title

Location

Key Responsibilities:

Performance management

· Drive mid-year and annual performance management cycles including goal setting, mid-year review activities, year-end calibrations, quality audits, data interpretation and leadership review decks. Post year end activities including timely release of Performance inputs, promotion announcements, and celebrations.

· Operationalize and evolve feedback cycles including tool adoption strategy, communication campaigns, and reporting insights.

· Partner across HC teams to work on process enhancements, internal tools, dashboards and process developments basis Performance strategy

· Planning and execution of Engagement model with LoS HC teams for periodic updates to HC leaders

· Creation, adaption and advocacy of process SoPs, role playbooks

Employee Listening

· Plan, and support project management of listening priorities, including annual surveys, AI listener platform and touchpoint/MTM surveys.

· Manage stakeholder communications, create MTM questionnaire, toolkits for leaders and people managers, and curate leader enablement forums.

· Drive storytelling and reporting via emails, dashboards, and presentations.

· Plan and anchor rollout, training, and adoption of listening dashboards.

· Lead xLoS engagement to drive tool usage, insights and rhythm of business.

Experience and Culture Activation

· Co-create and manage high-impact experience/engagement calendar basis people priorities and value proposition (Performance, Wellbeing, recognition etc.).

· Support PMO – individual experience/engagement calendar touchpoints with end-to-end planning and execution including communication, roll out, adoption and governance.

· Design and run a comprehensive engagement model/Rhythm of business connects x HC teams

· Enable People managers, leaders and HC teams with theme-based insights, action items rooted in feedback and data.

Key Skills & Competencies:

· Strong understanding of performance management, feedback frameworks, ecosystem and talent management practices.

· Program management excellence — able to juggle multiple workstreams and engage cross-functional teams.

· Proficient in data synthesis, insights communication, and stakeholder engagement.

· Ability to work independently with xLoS HC teams, and tech counterparts.

· Strategic mindset with a hands-on bias for execution and adoption.

Experience Background:

· 6–10 years of experience in HR strategy, performance management, talent management, listening office and people experience roles.

· Experience in a large matrixed organization or professional services firm.

· Exposure to tools and platforms - Performance, PowerBI/Tableau, listening, feedback.

Final decision to hire - decided by role expectations, experience, and career aspirations