Senior Associate - People Experience

Zeta Inc.

1 - 3 years

10 - 11 Lacs

bengaluru

Posted:9 hours ago| Platform:

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Skills Required

operational support operational excellence hr operations talent acquisition hris mis analytical back office auditing core banking

Work Mode

Work from Office

Job Type

Full Time

Job Description

The People Experience Generalist (Lifecycle Management) plays a pivotal role in creating meaningful employee experiences across the entire lifecycle from onboarding to engagement and transition and offboarding. This role blends empathy with execution, ensuring that every touchpoint in the employee journey reflects our culture, efficiency, and care.
You will partner with People Partners, HRSS, IT, REW and other cross-functional teams to deliver smooth processes, data accuracy, and exceptional people experiences that enable employees to feel confident, connected, and supported from Day 1.

Key Responsibilities

1. Onboarding & Assimilation
Manage the end-to-end onboarding lifecycle from pre-boarding to post-joining assimilation.
Conduct engaging orientation sessions that introduce new joiners to our mission, culture, and structure.
Collaborate with IT, Facilities, and HR teams to ensure all Day 1 readiness tasks are completed seamlessly.
Build and maintain a feedback-driven onboarding framework that improves efficiency, inclusivity, and overall experience.
2. Employee Experience & Engagement
Drive engagement initiatives at the location level.
Facilitate employee assimilation programs new joiner connects, check-ins, buddy programs, and milestone feedback.
Support culture-building activities, celebrations, and recognition moments that reinforce belonging.
Track engagement metrics and feedback to identify trends and improvement opportunities.
3. HR Operations & Data Governance
Maintain accuracy and integrity of employee data in HRIS and onboarding platforms.
Support lifecycle transactions confirmations, internal transfers, offboarding, and other documentation.
Ensure compliance and audit readiness through timely updates and report validation.
Generate MIS and dashboard reports to support decision-making and business reviews.
4. People Partner Support
Partner with the HR Business Partner on employee lifecycle initiatives and engagement programs.
Support employee check-ins, pulse surveys, and interventions at the location level.
Provide on-ground HR operational support to employees and managers.
5. Stakeholder Collaboration
Work closely with Talent Acquisition, HRSS, Finance, IT, and Real Estate & Workplace (REW) teams to ensure smooth process delivery.
Maintain open communication and accountability with internal stakeholders to resolve queries efficiently.

Skills & Qualifications

Core Skills:
Operational Excellence: Strong coordination, attention to detail, and ability to manage multiple priorities.
Communication: Excellent interpersonal and presentation skills to engage diverse audiences.
Analytical: Proficiency in Excel / HRIS tools with a data-driven approach to improving processes.
Agility: Ability to thrive in fast-moving, dynamic environments.
Culture Champion: High energy and empathy to deliver people-first experiences.

Education & Qualification

Education:
Bachelors degree in human resources, Business/Industrial Phycology, or related fields.
Master s degree preferred.
Experience:
1-3 years of experience in HR operations, onboarding, or generalist roles within a tech or SaaS environment.

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