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WNS Holdings
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Senior Associate - Data Quality Service Desk

Senior Associate - Data Quality Service Desk

WNS Holdings

3 - 8 years

5 - 9 Lacs

Mumbai

Posted:1 week ago| Platform:

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Skills Required

mobile phones documentation sql data quality service desk wfo non voice process acd customer service cms avaya cms workforce management verint avaya pbx aes customer support acr technical support voice process sbc voip avaya sip wfm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist in addressing and resolving data quality issues reported by users and data stakeholders, including anomalies, inconsistencies, and data quality concerns.
Participate in the monitoring, tracking, and management of data quality incidents and requests, ensuring timely and effective responses.Assist in creating and maintaining comprehensive documentation of data quality issues, resolutions, and best practices for reference and training.Support the Data Quality Service Desk Lead in managing and escalating complex data quality issues to the relevant teams, ensuring appropriate actions are taken.Assist in tracking and reporting on data quality incidents and metrics to ensure transparency and accountability.Excel Basic understanding of SQL.Good communication and Aptitude.Qualifications
GraduateAdditional Information

100% Work from Office (24 X7)

No Mobile Phones/storage devices allowed within the floor

Rotational shifts

Current office location is Vikhroli however team will move to Thane (GB) in few months

Job Location

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WNS Holdings

Business Process Management (BPM)

Mumbai

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Senior Associate - Data Quality Service Desk