31 Sbc Jobs

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Digital Advertising, Cloud Migration Planning, Data Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Digital Advertising, Cloud Migration Planning, Data Analytics Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

Project Role : Business Process Architect Project Role Description : Design business processes, including characteristics and key performance indicators (KPIs), to meet process and functional requirements. Work closely with the Application Architect to create the process blueprint and establish business process requirements to drive out application requirements and metrics. Assist in quality management reviews, ensure all business and design requirements are met. Educate stakeholders to ensure a complete understanding of the designs. Must have skills : Broadcasting Media, Data Analytics Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : Specific undergraduate qualifications ie engineering computer science Summary :As a Media Broadcast Architect, you will design and implement end-to-end broadcast digital media supply chains. This role involves transitioning business requirements into robust solutions, assessing vendor offerings, and ensuring architecture is reusable, scalable, reliable, and manageable. Your expertise in video/audio codecs, streaming architectures, and production workflows will drive innovation and efficiency. Roles & Responsibilities:- Lead the transition of business requirements into effective technical solutions.- Assess vendor solutions and manage vendor selection processes.- Design and implement scalable, end-to-end broadcast digital media supply chains.- Ensure solutions are aligned with roadmaps and architectural principles.- Collaborate with stakeholders to secure input and adapt solutions as required.- Utilize AWS media services (Live & VOD) for efficient implementation and troubleshooting.- Manage video/audio codecs (H.264, H.265, MPEG4, AAC) and streaming architectures (RTP/UDP, RTSP, HTTP, -RTMP).- Facilitate video delivery through content distribution networks and optimize workflows.- Provide technical guidance across departments and resolve challenges effectively. Professional & Technical Skills: Must-Have Skills: - Experience in serverless architecture, ECS, networking, SQL/NoSQL databases, and AWS CI/CD pipelines.- Proficiency in Azure data services, Python, and big data tools (Hadoop, Spark, Kafka).- Strong knowledge of video/audio codecs, streaming architectures, and DRM solutions.- Expertise in NFVi Architecture and NF Life Cycle Management.- Solid understanding of protocols (SIP, REST, TCP/IP, DNS) and IMS Nodes (P-CSCF, S-CSCF, TAS, SBC, etc.).Good-to-Have Skills: - Cisco certifications (CCNA/CCNP) or cloud certifications (AWS/GCP).- Proven experience designing solutions with 99.999% reliability.- Hands-on exposure to leading broadcast platforms like Mediagenix, Telestream iQ, Dalet Flex, and Avid Media Composer. Additional Information:- Minimum 10 years of experience in media broadcast disciplines.- Strong understanding of emerging broadcast technologies and industry trends.- Excellent verbal, written, and presentation skills.- Educational qualifications in engineering or computer science. Qualification Specific undergraduate qualifications ie engineering computer science

As an OSS Management Specialist at Nokia, you'll play a crucial role in ensuring the smooth operation and upgrades of our OSS SQM systems, adhering to agreed SLAs. You will be responsible for preventive maintenance, error collection, and data administration within the CMDB. By effectively managing IT and telecommunications services, you'll contribute to maintaining our network and facilitating strategic upgrades that align with customer needs. This role offers the unique opportunity to work across multiple products, driving innovation and excellence in managed services while supporting Nokia's mission to connect the world seamlessly. You Have: Bachelor's degree in ECE/EEE/IT with good communication skills (both verbal and written) Minimum 5 to7 years experience in Splunk and SM Tools. At least 3 years of experience in OS\Cloud Knowing the process and hands on in Automation is an added advantage. It would be nice if you also have: Aptitude to learn & develop new skills in complex technologies and drive innovation. Certifications like Splunk Core Certified Power User, Splunk Certified Admin, Splunk ITSI Certified Admin. Develop, optimize, and maintain complex SPL queries, dashboards, reports, and alerts for operational monitoring using Splunk. Create visually compelling Splunk dashboards and Knowledge Objects to enhance data visualization and insights. Implement and manage Splunk IT Service Intelligence (ITSI) for proactive event management and performance monitoring. Design and configure ITSI correlation rules and anomaly detection to improve incident response and system reliability. Support integration of ITSM APIs and CMDB for seamless automated event management processes. Provide 24x7 on-call level 2 support on a rotational schedule to ensure system availability and incident resolution. Collaborate with cross-functional teams to address operational challenges and drive continuous improvement initiatives. Leverage predictive analytics and KPI base searches for proactive monitoring and performance optimization in a large-scale environment.

Network Engineers, 8+yrs with strong telecom SBC (Session Border Controller) exp. Know SIP, WebRTC, BGP, OSPF, SD-WAN, firewalls, scripting (Bash/Python). Linux/Unix & Cisco IOS C2H with TE Infotech (Exotel). Loc: BLR. Apply: ssankala@toppersedge.com

Telephony Great hands-on experience over SBC integrations, SBC configurations, SIP server integrations, SIP configurations, SBC-SIP-Genesys Integrations SBC- Session Border Controller SIP Session Initiation Protocol Genesys product hands on experience Role & responsibilities Exp : 4 Yrs To 8 Yrs Preferred candidate profile

Experience - 4+Years JD for ReactJS developer Hands-on with html, css Strong working knowledge on Javascript Strong working knowledge of ReactJS Work locationBangalore WFO mandatory Perks & Benefits: Health and WellnessHealthcare policy covering your family and parents. FoodEnjoy a scrumptious buffet lunch at the office every day (For Bangalore) Professional DevelopmentLearn and propel your career. We provide workshops, funded online courses and other learning opportunities based on individual needs. Rewards and RecognitionsRecognition and rewards programs in place to celebrate your achievements and contributions. Why join Relanto Health & FamilyComprehensive benefits for you and your loved ones, ensuring well-being. Growth MindsetContinuous learning opportunities to stay ahead in your field. Dynamic & InclusiveVibrant culture fostering collaboration, creativity, and belonging. Career LadderInternal promotions and clear path for advancement. Recognition & RewardsCelebrate your achievements and contributions. Work-Life HarmonyFlexible arrangements to balance your commitments.

JD for ReactJS developer 4+ years' experience hands-on with html, css strong working knowledge on Javascript strong working knowledge of ReactJS work locationBangalore WFO mandatory

Cisco & SBC JD 8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBC’s Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signaling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned Interested candidates can share their CV at namrata.srivastava@hcltech.com

8-10+ years of Hands on experience in Cisco Call Manager, CUBE, Voice gateways & Unity Connection, Session Manager Edition Hands on experience with Webex calling and Webex Contact Centre Hands on experience in design & implementation of Voice infrastructure Hands on experience of Session Border Controllers - AudioCodes, Ribbon/PSX, Oracle Hands on experience in design & implementation of SBCs Expert understanding of SIP Hands-on experience on Cisco C series and B series server along with Esxi 5.x, 6.x, 7.x Have clear understanding on Telecom infrastructure protocols like ISDN and analog signalling. Have clear understanding about UCCX historical & online reporting. Understanding of Microsoft Teams Enterprise Voice Good to have hands on experience with MS Teams Certifications : CCIE MS Teams Ribbon/AudioCodes/ Oracle ACME KEY TECHNOLOGIES : CUCM, Cisco Unity Connection, CUBE Microsoft Teams Enterprise Voice Session Border Controllers AudioCodes, Sonus/Ribbon, Oracle SIP, ISDN SIP Troubleshooting Basic understanding on Network LAN/WAN, routing and Switching. ADDITIONAL SKILLS : Good Communication Skills. Provide a single point of contact for the reporting and tracking of network voice Problems Ability to handle multiple stake holders Being responsible and taking accountability of projects assigned

As Technical Solution Manager, you will bridge customer dreams and Nokias technology. You will provide world-class support for internal and external customers, shaping high-level architectures, delivering optimized solutions, and ensuring excellence in offering materials like Statements of Compliance, configurations, pricing, and solution descriptions. Your expertise in 4G/5G Core Solutions, Vo5G, VoNR, VoLTE, and a deep understanding of cloud technologies (Kubernetes, Containers, Public Cloud, Data Center Design) will empower you to create future-ready CSP solutions. Youll collaborate with global teams, synchronize technical requirements, lead RFX responses, and continuously drive knowledge sharing across the organization. You have: Bachelors, Masters, or equivalent degree in Engineering or related field, with 915 years of relevant experience in the Telecom field Expertise in 4G and 5G Core Network solutions, with deep knowledge of 3GPP and IETF specifications Proven experience with end-to-end Vo5G, VoNR, and VoLTE deployments, including components such as HSS, HLR, EIR, MNP, DRA, AAA, MME, AMF, SMF, PGW, SCP, BSF, and PCRF Hands-on experience as a system integrator with subject matter expertise in CSCF, TAS, SBC, MRF, ENUM, and OpenShift platform Strong grasp of communication protocols such as SIP, Diameter, and HTTP/2.0 It would be nice if you also had: In-depth understanding of cloud technologies, including Kubernetes, containers, orchestration, public cloud infrastructure, and data center design Certification in OpenShift, AWS, and GCP Provide presales support for internal and external Nokia customers, ensuring high-quality engagement and delivery. Contribute to solution development by preparing offer materials such as Statements of Compliance, configurations, pricing, and solution descriptions. Design high-level architecture and product alignment to best fit customer requirements and proposed solutions. Recommend optimized technical solutions based on an in-depth understanding of customer needs and industry standards. Maintain a strong grasp of telecom operators and the broader telecom market landscape. Collaborate effectively with global teams and stakeholders, demonstrating strong communication and networking skills. Participate in RFX processes, including BoQ, TSD creation, quality reviews, and feature requirement discussions with product and market experts. Support cross-functional alignment on technical solutions, contribute to traffic profiling, and finalize CNF/VNF sheets across involved products.

As a Senior Solution Specialist, you will bridge customer dreams and Nokias technology. You will provide world-class support for internal and external customers, shaping high-level architectures, delivering optimized solutions, and ensuring excellence in offering materials like Statements of Compliance, configurations, pricing, and solution descriptions. Your expertise in 4G/5G Core Solutions, Vo5G, VoNR, VoLTE, and a deep understanding of cloud technologies (Kubernetes, Containers, Public Cloud, Data Center Design) will empower you to create future-ready CSP solutions. Youll collaborate with global teams, synchronize technical requirements, lead RFX responses, and continuously drive knowledge sharing across the organization. You have: Bachelors, Masters, or equivalent degree in Engineering or related field, with 7-13 years of relevant experience in the Packet core area Expertise in 4G and 5G Core Network solutions, with deep knowledge of 3GPP and IETF specifications Proven experience with end-to-end Vo5G, VoNR, and VoLTE deployments, including components such as HSS, HLR, EIR, MNP, DRA, AAA, MME , AMF , SMF , PGW , SCP, BSF, and PCRF Hands-on experience as a system integrator with subject matter expertise in CSCF, TAS, SBC, MRF, ENUM, and OpenShift platform Strong grasp of communication protocols such as SIP, Diameter, and HTTP/2.0 It would be nice if you also had: In-depth understanding of cloud technologies, including Kubernetes, containers, orchestration, public cloud infrastructure, and data center design Certification in OpenShift, AWS, and GCP Provide presales support for internal and external Nokia customers, ensuring high-quality engagement and delivery. Contribute to solution development by preparing offer materials such as Statements of Compliance, configurations, pricing, and solution descriptions. Design high-level architecture and product alignment to best fit customer requirements and proposed solutions. Recommend optimized technical solutions based on an in-depth understanding of customer needs and industry standards. Maintain a strong grasp of telecom operators and the broader telecom market landscape. Collaborate effectively with global teams and stakeholders, demonstrating strong communication and networking skills. Participate in RFX processes, including BoQ, TSD creation, quality reviews, and feature requirement discussions with product and market experts. Support cross-functional alignment on technical solutions, contribute to traffic profiling, and finalize CNF/VNF sheets across involved products.

IT support Specialist(Sales force Admin, MCSA Certified) Senior IT Support Specialist The role involves monitoring support queues and managing issues from definition to resolution. Responsibilities include: Clear understanding of ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Experience handling basic tasks related to virtualization platforms like VMware, Citrix, or HyperV Hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP Experience working with OEMs and coordinating support for end users. Experience with Salesforce user management Qualifications Experience handling basic tasks around Vmware/Citrix/HyperV or other platforms Hands-on experience with user management on AD; clear concepts on DNS and DHCP Experience working with OEMs and coordinating support for end users Computer Systems Technology diploma/degree, Computer Science Degree, or equivalent technical knowledge Minimum 3 years of relevant work experience Experience with Salesforce administration and user management. Experience with Windows, Linux, and OSX operating systems Experience with O365, Azure, AWS, MDM Experience working with distributed resources and teams MCSA (Windows 10), ITIL Foundation (optional) Develops materials that are easily understood; effectively responds to impromptu questions and simplifies complex information to ensure understanding Able to communicate and share technical details with employees across geographies Nurtures productive working relationships to resolve mutual problems Ability to work in a fast-paced environment, manage multiple priorities, and adapt to rapidly changing technologies Additional Information ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** Background checks are required for employment with insightsoftware, where permitted by country, state/province.

Manage and configure Oracle SBC (Session Border Controllers) for voice network security. Handle SIP trunking, call routing, and troubleshooting.

CommunicationApplication Role purpose: Operating within B_VOIS, this position will perform a combination of Voice and Networks implementation work, as well as enhancements to current products. The core activities include customer liaison, Diagnosis, Audits, investigation into vulnerabilities, planning and implementing of change and offering technical advice/ support to customers. You will be a proven trouble-shooter with an excellent understanding of the network elements with strong analytical networking skills, ideally with a cross skill of Voice and Network devices products AudioCodes, Cisco, Microsoft, IPC Unigy, Genesys etc. This position is responsible for the support of the production environment which ensures the appropriate voice/network policies and practices are implemented and enforced. End-to-end management of customers voice networks and providing a rapid response to customer raised incidents and problems. Drive technical service improvements post major incidents & outages by liaising with Major Incident teams, Problem management team as well as the core network and service support teams that site across the different groups within the organization. Support the customer front ending teams like Intelligent Ops, Service Management & GAMs within the account for any chronic technical issues and support with a robust action plan to be driven either through Vodafone operations, OLO or any external or internal agency. Run network audits in order of preference & requirement for the customer based on historical issues and/or on back of incidents to improve services and ensure repetitive issues are avoided. To engage with the partners like Cisco, AudiCodes, Tecnomics and others wherever required to drive enhancements to the services we offer to customer. Liaise with different teams and vendors for vendor driven changes and validate the change/implementation plans and provide technical authorization on the plans Work with project teams for new opportunities or sites/service onboarding design and implementation Manage customer/stakeholder communication for any Service improvement plan, major incident investigation or any new opportunity designing and implementation Essential: L3 level Voice Engineer having 10+ years of work experience in voice networks. Expertise in managing voice protocols such as SIP, H.323, ISDN, E1/T1 and AudioCodes SBC and its managing platform OVOC. Desired: Work experience / knowledge of multiple ITIL disciplines and AudioCodes/CCNP Collaboration certified. Essential: Engineering Graduate (with specialization on Electronics & communication/Information Technology/Computer application/Relevant streams Good Understanding of Networking, IT/Telecom processes & products Good understanding of ITIL Understanding of Network / IT / Telecommunication products and solutions.

General Summary: As a key member of Qualcomm's unified communications support team, you will manage and maintain VoIP and Webex Contact Center solutions, ensuring smooth and efficient operations. Your role encompasses deployment, troubleshooting, system monitoring, infrastructure support, and ongoing maintenance and upgrades of these critical communication services. You will collaborate with various stakeholders, including technical staff, project managers, and management, to deliver reliable, high-quality voice and contact center experiences. Key Responsibilities: Deploy, support, and troubleshoot Microsoft Teams Phone System versions and Poly (HP) Devices in line with industry best practices. Integrate and manage Ribbon SBCs with MS Teams Direct Routing, handling deployment methodologies and troubleshooting. Design, configure, and implement IVR call flows and agent profile management to optimize contact center workflows. Execute Tier 3 operations including day-to-day support, preventive maintenance, upgrades, and log analysis for WxCCE components and other UC environments. Utilize PowerShell scripting to automate system management and troubleshooting tasks. Capture and analyze debug-level logs to diagnose and resolve complex issues within contact center environments. Provide direct support and engage effectively with contact center stakeholders to ensure uninterrupted services. Maintain up-to-date technical documentation and contribute to continuous improvement of contact center processes. Minimum Qualifications: Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field. OR 1+ year of IT-related work experience with a Bachelor's degree in a non-technical field. OR 3+ years of IT-related work experience with a High School diploma or equivalent. Preferred Qualifications: Bachelor's or Master's degree in Information Technology or equivalent. 6+ years of experience with SBCs, Unified Communications, and Contact Center technologies. Relevant certifications in Microsoft technologies such as MS-721 and/or Cisco Webex Contact Center. Strong expertise in Ribbon SBCs, MS Teams Direct Routing, Poly (HP) devices, WxCCE, and PowerShell scripting. Proven experience in tier-3 support roles, troubleshooting, and system upgrades. Physical Requirements: Frequently transports and installs equipment weighing up to 20 lbs. Additional Information: Qualcomm is an equal opportunity employer committed to creating an accessible hiring process and workplace for individuals with disabilities. Reasonable accommodations are available upon request.

Job Area: Information Technology Group, Information Technology Group > IT Engineering General Summary: The responsibilities of this individual will have a focus on managing VoIP, Web-Ex Contact Center solutions ensuring the smooth and efficient operations. Duties will also include service monitoring and maintenance, infrastructure and client support, and project/upgrade work for the supported services and technologies.Key Responsibilities:- Deployment, support, and troubleshootingDeploy, support, and troubleshoot various versions of TEAMS Phone System.- Strategic thinking and ability to take technical decisions and drive nitiatives -Communication across organizational levelsDiscuss Teams and Office 365 Platform Services with technical staff, project managers, and management.- Ability to lead complex projects and initiatives by demonstrating technical and strategic skills - PowerShell expertiseUtilize strong knowledge of PowerShell commands and scripting for system management.- Ribbon SBCs integrationExperience with Ribbon SBCs integrated with MS Teams Direct Routing, including deployment methodologies, best practices, and troubleshooting.- Poly (HP) Devices managementDeploy and troubleshoot Teams Phone System and Poly (HP) Devices, following best practices.- Unified Messaging integrationConfigure Teams audio, video, and telephony solutions, integrating them with M365- Manage Field Requests Handle requests from various resources, including creating and modifying agent profiles and IVR call flows.- Build/configure/implement call flowsDesign and implement call flow structures to enhance customer experience and operational efficiency.- TIER 3 operations and maintenance:Focus on day-to-day operations, preventive maintenance, and upgrade responsibilities in the call center environment.- Expertise in WxCCE componentsDemonstrate TIER 3 expertise in configuration and troubleshooting of WxCCE components.- Troubleshooting and log analysisCapture and interpret debug level logs for WxCCE and other UC environments to diagnose and resolve issues.- Support and stakeholder engagementProvide support to contact center stakeholders and ensure smooth operations through effective configuration and testing in WxCCE environments. Minimum Qualifications: 3+ years of IT-related work experience with a Bachelor's degree. OR 5+ years of IT-related work experience without a Bachelors degree. Physical Requirements: Frequently transports and installs equipment up to 20 lbs. Bachelor's/Masters in Information Technology or equivalentOverall 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. 8+ Years of Experience with SBCs, Unified Communications and Contact Center technology.Any certifications in relevent Microsoft Technologies like MS-721, Webex Contact Center, etc. Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

Strong knowledge of Docker, containers, and Kubernetes is required. Must have knowledge in telecom IMS products i.e. I-CSCF, S-CSCF, and P-CSCF. Solid understanding of Helm charts and Helm-based deployments. Experience in deploying CFX-5000, TAS, SBC on platforms such as CFX 5000 OpenStack, VMware, CNF, and CNCS-based environments. Experience with cloud computing service models, including CaaS, PaaS, and IaaS. Knowledge of CFX-5000 CNF planning tools like Plato, TPD, and Acord. Practical experience with Cloud for both Cloud-Native Functions (CNF) and Virtual Network Functions (VNF). Strong understanding of SIP, Diameter and other IMS telecom protocols. In-depth knowledge of 4G, 5G, VoLTE, interfaces, protocols, and IMS architecture. Comprehensive understanding of IMS call flows is mandatory. Hands-on experience with CNF and VNF operations and deployment is essential. Proficient in Linux/Unix commands. Strong communication skills and a positive attitude are required. Practical experience with IMS node operations and deployment is mandatory.

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the worlds most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. What Does Success Look Like? We are looking for a Principal VOIP Engineer to lead the architecture and technical direction of our next-gen voice infrastructure. You’ll be responsible for building carrier- grade systems with high availability, low latency, and global scalability- powering mission-critical voice communication in our CCaaS platform. This is a hands-on leadership role where you will influence architecture, establish best practices, and work cross-functionally across Engineering, DevOps, Product, and QA teams. Seniority Level: Principal / Individual Contributor with technical leadership scope. What You’ll Do: Design and implement VOIP (signaling and media) infrastructure using FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Architect session border controllers (SBC), NAT traversal, load balancing, and failover strategies. Define standards for call routing and audio quality optimization (codecs, jitter, etc.) Lead initiatives for scalability, observability, security, and resiliency of our voice infrastructure. Troubleshoot live trac and provide technical leadership during major incidents. Collaborate with Backend and API teams to design provisioning, billing, and call analytics APIs. Evaluate and onboard open-source tools or commercial carriers as needed. Coach and mentor junior/lead engineers in VoIP best practices. What Makes You Qualified? 12+ years of hands-on experience in the Telephony / VoIP / CPaaS domain. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC . Expert-level understanding of SIP, RTP, NAT traversal (ICE/STUN/TURN) , and VoIP security (TLS, SRTP, fraud prevention). Hands-on development experience with FreeSWITCH, Kamailio/OpenSIPs, and RTPEngine. Experience in designing carrier-grade telephony plaforms serving millions of calls. Strong systems programming and debugging skills in C/C++ Strong troubleshooting skills, with experience using network monitoring and debugging tools. Familiarity with distributed systems and cloud-based deployments (AWS, GCP, Azure) Excellent problem-solving, debugging, and performance tuning skills

About The Role : Job Title - Engineer, AS Location - Bangalore, VTP Role Description Build and support applications as full stack developer - Java, React, angular, micro services, Sql. End to end technical design, development, stabilization, and enhancement of distributed applications. Collaborate with architect, business analyst, developers, and SCRUM master to deliver suitable solution which can cope with the business need. Good understanding of Kafka and other messaging platforms. GCP experience to help onboard apps to GCP. Ensure a high-quality standard of deliverables according to Industry standards and best practices. Prepare project-related documentation Confluence, JIRA updates, provide support on compliance and audit checking Project relevant documentation, ensure compliance and audit policies are strictly followed. Provide professional consultancy and support in response to the queries from developers and business on security access Work closely with global and regional stakeholders and global development team on mandatory / regulatory / development projects. Ensure systems complying with group infrastructure and security policies and standards. Experience of working in a multicultural environment demonstrable ability to adapt to different cultures. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Lead developer full stack (Java, Microservices, React primarily). Should be able to review code and help the team. Integrate with CI/CD pipeline , sonar scan and unit test coverage. Hands on experience on various technologies and should be able to lead the team on technical architecture. Collaborate with global stakeholders and business partners for application /product delivery. Experience of grooming and leading the team. The role is expected to carry strong technical, programming, analytical and troubleshooting skills. Ability to bring in strong Engineering culture within the team with CI/CD, Sonar scans and one click deployments. Responsible for providing Level 3 production support, change management for the assigned applications. Need to be able to diagnose/triage/resolve production incidents. Need to work with vendor products within Bank and be able to design/develop/enhance applications/product. Responsible to help with hiring activities, talent management. Your skills and experience Hands on experience with technologies such as Java and React JS primarily and knowledge of Springboot , Kafka, Cloud, DevOps , Unit testing tools like Junit. Strong agile skills with running app Dev , Dev Ops. Expertise on build tools Jenkins , Git , TeamCity, GitHub Actions. Functional expertise working in a financial bank domain would be huge benefit. Strong team player who also can work under pressure, independently and proactively while balancing competing priorities to achieve results on complex new development and integrations. How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Digital Engagement Manager Name:Digital Engagement Manager Role:Digital Marketing Manager Industry:Automobile Location:Udaipur (Rajasthan) Job Type:Full Time Experience:3- 8yearsSkills:Digital Marketing, SEO, SMO, Lead Generation Salary:Best in the industry Education:B.Tech (CS/IT)/ BCA, MCA Description: Experience 4+ Years in Digital Marketing(Minimum 2 years of TL / SM Experience). Sales exposure is a must. Good knowledge of current technology trends and social media. Understanding of MS Office tools, SEO/SEM techniques & Analytics will be appreciated. Responsible for end-to-end management of digital leads (From inquiry to retail) for the entire personal portfolio. Drive digital initiatives at the dealership to deliver a differentiated customer experience. Devise a strategy and creative ways to drive online traffic to the dealership’s website/social media channels. Adherence to business metrics for Online Lead Management. SPOC at the dealership for all the aspects related to Mahindra’s Digital & Technology initiatives. Utilize the strong analytical ability to evaluate the end-to-end customers. experience across multiple channels and customer touch points. Responsible for maintaining the Digital Health Index of the dealership. Handholding and improving the digital quotient of dealer manpower.

Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined

Hands-on experience on Unified Communications and Collaboration products portfolio. Understanding of CUCM & Cisco unity connection versions 10.x, 11.x, 12.x, 14.x, Voice Gateways, Cisco CUBES, Licensing Understanding of cloud-based voice solutions (Cisco UCaaS, RingCentral, XO Voice, Broadsoft etc) Understanding of Session Border Controllers - AudioCodes, Sonus/Ribbon, Oracle Understanding of Cisco Video end points and expressways Understanding of Cisco Webex suite (calling, contact center, control hub etc) Understanding of broadcast paging (Singlewire) Understanding of Microsoft Teams Enterprise Voice Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of VoIP protocols MGCP, H.323, SIP, ISDN Basic understanding of Cisco C series and B series server management Good communication skills, Open for 24x7 availability Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Expert level experience in handling Cisco IP telephony Network Infrastructure. independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update the knowledge base Technically upgrade across versions of environment when required Understanding of ITIL framework On - call support KEY TECHNOLOGIES: CUCM & Unity connection 12.x and 11.x Webex Cloud SIP Trunks, MGCP and H.323 gateways. Understanding of voice provisioning tools (Kurmi, VOSS etc) Basic troubleshooting knowledge on Avaya Aura products Basic MACD knowledge of Cisco UCCX Basic MACD knowledge of MS TEAMS EV

Description MUST HAVE 1. Good knowledge in Retail Banking Products- Loans Deposits. 2. Hands on experience in Batch and API testing. 3. Good understanding of testing concepts. 4. Good communication skills GOOD TO HAVE 1. Work experience in Core Banking Domain . 2. Good testing tools knowledge JIRA Postman Confluence. 3. Good to have hands on experience in Mainframe Technology and exposure towards automation. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade B Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family 60225 (P) Digital Assurance & Quality Engineering Local Role Name 6358 Tester Local Skills 6059 Core Banking Languages RequiredEnglish Role Rarity To Be Defined