Senior Analyst-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Membership Science and Optimization

How will you make an impact in this role?

This role demands expertise in data-driven decision-making, statistical methodologies, and strategic analytics. It's an exciting chance to delve into consumer card marketing and leverage analytics to achieve business goals. The candidate will create actionable, data-driven strategies for business growth, collaborating closely with Product, Marketing, Finance, and other partners. A strong background in data analytics and exceptional quantitative and problem-solving skills are essential.

Responsibilities:

• Perform in-depth data analysis to understand acquisition & customer dynamics and derive actionable insights to drive revenue for US consumer business. 


• Evaluate impact on business of different strategies/initiatives and generate insights and recommendations. 


• Closely monitor behavioral performance of acquisitions/customer channels and identify driving factors behind trends. 


• Collaborate with Marketing, Finance and Product teams to plan and prioritize various initiatives. 


• Continuously broaden and strengthen knowledge of analytical methods and tools to further evolve our analytical practices. 


• Dealing with standard marketing performance metrics such as ROI, Cost per acquisition, efficiency yield etc.

Minimum Qualifications

Past Experience:

• 2+ years of relevant analytics experience.
  

Academic Background:

• Degree in business, economics, statistics, mathematics, engineering or finance combined with a master’s or other secondary professional qualification
  

Functional Skills/Capabilities:

• Strong analytical and problem-solving skills.
  
• Strong ability to drive results; self-starter.
  
• Strong interpersonal, written and verbal communication skills
  

Technical Skills/Capabilities:

• Experience in programming languages like Hive, SQL, SAS, Python etc.
  
• Proficient in MS Office especially Excel and Powerpoint. 
  

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors –

• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective 
  
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential 
  
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities