Security Operations Center Analyst

NeerInfo Solutions

2 - 6 years

0 Lacs

pune maharashtra

Posted:1 day ago| Platform: Shine logo

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Skills Required

cctv monitoring physical security leadership skills intrusion detection access control risk monitoring hindi analytical skills customer service skills change management strategic vision security operations centre realtime monitoring monitor building alarms picking calls life safety assistance experience in command centers comms skills telephonic etiquette learning new skillstools english written verbal aspire to grow cctv systems bilingual english active listening skills rapport building skills problemsolving skills conflict resolution skills written communication skills oral communication skills research skills critical thinking skills decisionmaking skills influencing skills security principles security technologies

Work Mode

On-site

Job Type

Full Time

Job Description

Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. Our client, a Top Tier 1 IT Services Company, is looking to hire for a Security Operations Center (SOC) role in Pune. The ideal candidate should have at least 7 years of experience and be comfortable working in a permanent position with rotational shifts, including night shifts. Transport facility will be provided by the company, and female candidates are preferred. As a SOC Shift Supervisor, you will be responsible for managing a team of SOC Operators who assess, analyze, and respond to global security incidents. Your role will involve overseeing the execution of standard operating procedures, quality assurance, and monitoring cameras and alarms. You will need to dispatch calls via telephone, operate access control technology, and provide general assistance to SOC Operators. Additionally, you will partner with crisis management stakeholders, facilitate escalations, and ensure customer service tasks are handled efficiently. Key Responsibilities: - Manage a team of SOC Operators supporting 24/7/365 shifts - Oversee daily SOC operations including training, scheduling, performance achievement, and career development - Conduct training and tabletop exercises for SOC operators - Prepare for, respond to, and recover from all incidents and crisis events - Communicate and disseminate information using established processes - Liaise with internal and external emergency personnel as necessary - Fulfill the role of a SOC Operator as needed - Perform other duties as assigned Basic Qualifications: - Bachelor's degree - Minimum 2 years of experience in security operations or similar operations center - Minimum 2 years of experience working with security systems - Minimum 2 years supervisory experience in a Security Operation or Command Center role Preferred Skills: - Bilingual in English and Hindi - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities - Proficient in Microsoft Office applications - Ability to work under pressure and handle confidential information - Experience as a company SOC Shift Supervisor is preferred If you are a highly motivated individual with a proactive attitude, excellent leadership skills, and a passion for security operations, we encourage you to apply for this challenging yet rewarding role.,

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Security Operations Center Analyst