0.0 years

0 Lacs

ahmedabad, gujarat, india

On-site

Role Overview As a Retention Team Advisor , you will be responsible for engaging with customers who wish to cancel their orders, discontinue services, or express dissatisfaction. Your primary focus will be on understanding customer concerns, identifying opportunities to resolve issues, and offering solutions that encourage customers to continue their relationship with our brand. This role requires strong communication, problem-solving, and negotiation skills with a customer-first mindset. Key Responsibilities Handle inbound and outbound interactions (calls, chat, email) with customers requesting cancellations or showing intent to discontinue. Understand the reason for cancellation and attemp...

Posted 1 month ago

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Support Executive/Support Admin - Intern MTAB Technology Center P LTD - MTC

0.0 years

0 Lacs

india

Remote

This is a remote position. Are you looking for an Internship Opportunity, Apply for the Abhyaz Internships.... MTC is looking for the Support Executive Interns who want to gain industry experience in supporting the overall processes and tasks in various company aspects. If you are ready to start your Professional career and get real-time experience, then you are at the right place. As a Support Executive Intern, your roles and responsibilities will be as follows: Core Functional Responsibilities Answering inquiries Supporting customers through the email ticketing system and phone calls in a timely manner. Provide detailed information to customers. Following up with customers for any further ...

Posted 2 months ago

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Technical Customer Success Manager (APAC) PVcase

0.0 years

0 Lacs

india

Remote

As a Technical Customer Success Manager at PVcase, you will be responsible for the commercial and technical relationship with customers throughout the customer lifecycle, nurturing them from Onboarding through Renewal. This role reports to the Head of Customer Success Management in Europe, and is open to candidates based in India. We are seeking a candidate with experience managing customers in a B2B environment. Our Customer Success team oversees all post-sales activities with our customersrenewable energy developersincluding onboarding, adoption, quarterly business reviews, expansion opportunities, and renewal of annual contracts. Manage a book of customers, based primarily in India and ot...

Posted 2 months ago

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