Security Operations Center Analyst NeerInfo Solutions

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. Our client, a Top Tier 1 IT Services Company, is looking to hire for a Security Operations Center (SOC) role in Pune. The ideal candidate should have at least 7 years of experience and be comfortable working in a permanent position with rotational shifts, including night shifts. Transport facility will be provided by the company, and female candidates are preferred. As a SOC Shift Supervisor, you will be responsible for managing a team of SOC Operators who assess, analyze, and respond to global security incidents. Your role will involve overseeing the execution of standard operating procedures, quality assurance, and monitoring cameras and alarms. You will need to dispatch calls via telephone, operate access control technology, and provide general assistance to SOC Operators. Additionally, you will partner with crisis management stakeholders, facilitate escalations, and ensure customer service tasks are handled efficiently. Key Responsibilities: - Manage a team of SOC Operators supporting 24/7/365 shifts - Oversee daily SOC operations including training, scheduling, performance achievement, and career development - Conduct training and tabletop exercises for SOC operators - Prepare for, respond to, and recover from all incidents and crisis events - Communicate and disseminate information using established processes - Liaise with internal and external emergency personnel as necessary - Fulfill the role of a SOC Operator as needed - Perform other duties as assigned Basic Qualifications: - Bachelor's degree - Minimum 2 years of experience in security operations or similar operations center - Minimum 2 years of experience working with security systems - Minimum 2 years supervisory experience in a Security Operation or Command Center role Preferred Skills: - Bilingual in English and Hindi - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities - Proficient in Microsoft Office applications - Ability to work under pressure and handle confidential information - Experience as a company SOC Shift Supervisor is preferred If you are a highly motivated individual with a proactive attitude, excellent leadership skills, and a passion for security operations, we encourage you to apply for this challenging yet rewarding role.,

Posted 1 month ago

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Service Desk Hiring | Global MNC | Hyderabad | CTC 5.5 LPA!! YOU & I Consulting

0.0 - 5.0 years

3 - 5 Lacs

hyderabad

Work from Office

Hiring Now: Service Desk | Hyderabad | Global MNC About Us You & I Consulting We are a premium talent partner to 64+ Global MNCs across India, hiring in domains like Retail Operations, Buying & Merchandising, Analytics, Finance, and Supply Chain. Our client for this role is a globally renowned retail brand, known for its innovation, sustainability, and people-first culture. Location: Hyderabad (Work from Office) CTC: Up to 5.5 LPA Qualification: Any Graduate Experience: Fresher/Exp both can apply Company: Leading Global Retail MNC Job Type: Full-time | Permanent Perks & Benefits:- Shift Allowance Transportation Allowance Performance Bonus Open Roles: Service Desk To Schedule Your Interview Kindly Call Or WhatsApp on the below mentioned number now :- Contact Person - Puja - (8167854231) Job description *Required Min 0 to 5 years of technical Skill Set Desktop & Technical troubleshooting knowledge *Qualification- Min. Graduation in any stream, 10+2 with Exp Requires exceptional verbal and written communication skills as well as strong customer service and interpersonal skills Key Skills Required: IT Service Desk experience 0-5 yrs Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.) Understanding of Windows 7 & 10 operating system Assisting with configuring/troubleshooting of Software and Hardware Experience working with ServiceNow to log, track, close tickets Experience in resolving IT issues via phone/email/chat Excellent telephone etiquettes and customer service Excellent troubleshooting skills Knowledge of Microsoft based operating systems with emphasis on Windows X Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, delegation, Windows laptop & Mac books, Desktop, Multi-functional devices (MFD) , Mobile & Tablets) Willingness to work in any shifts including night shifts and weekends Accountable to answer customer requests and assisting customer either by over the phone, email, chat or Web Should be flexible for voice support Basic knowledge about Systems, backup and Network *Work From Office (only) To Apply Call on Puja - (8167854231) / Or WhatsApp on the same Number with your details in the below mentioned format ***Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Below Numbers Might Be Busy At Times. In case you find the number busy, please WhatsApp your details to us in the below format :- Puja - (8167854231) Name- Mobile number - Mail - Highest Qualification Highest qualification University Name Total work experience - Date of birth- Current Organization- Preferred Location Last CTC- Expected CTC: *Interested candidates can even refer their friends or relatives provided the criteria *FOR interview Call Now our HR Specialist: @ ** Puja - (8167854231) (call or WhatsApp) Note: If the line is busy, please drop a WhatsApp message and we will get back to you at the earliest. Referrals Welcome! Know someone who fits the bill? Share this post and help them grow their career!

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