6 Telephonic Etiquette Jobs

The Associate International Voice Process (US Healthcare) position based in Bangalore, offered as a full-time opportunity in night shifts aligning with US time zones, is seeking immediate joiners who will be provided with 2-way cab facility. In this role, you will engage with US-based healthcare customers, handling inbound and outbound voice interactions, processing claims, and providing voice-based customer support. Your responsibilities include investigating and resolving queries, ensuring compliance with US healthcare standards, meeting productivity and quality targets, and maintaining professional standards in communication and conduct. Coordination with peers and supervisors for efficient workflow is also expected. Eligibility criteria for this role include being either an undergraduate or graduate, with freshers possessing excellent English communication skills at B2 level or experienced candidates with prior US healthcare voice process experience. Candidates must be willing to work night shifts and should either be from Bangalore or willing to relocate immediately. The ideal candidate should possess excellent English communication skills at B2 level with clear pronunciation, awareness of telephonic etiquette and customer handling skills, basic knowledge of US healthcare processes, proficiency in MS Office and basic computer navigation, and good typing skills. The salary range for experienced candidates is up to 4,00,000 LPA, including Variable Shift allowance (VSA), while freshers can earn up to 3,25,000 LPA, including VSA. Additional benefits include a 2-way cab facility, medical insurance coverage for self and family, learning and development opportunities, as well as rewards and recognition programs. The interview process consists of HR screening, Harver Assessment (Online), Voice & Accent Round, and a final interview with the Operations Team. If you meet the skills and competencies required for this role and are interested in working in the US healthcare domain with a focus on customer service, this opportunity could be a great fit for you.,

Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. Our client, a Top Tier 1 IT Services Company, is looking to hire for a Security Operations Center (SOC) role in Pune. The ideal candidate should have at least 7 years of experience and be comfortable working in a permanent position with rotational shifts, including night shifts. Transport facility will be provided by the company, and female candidates are preferred. As a SOC Shift Supervisor, you will be responsible for managing a team of SOC Operators who assess, analyze, and respond to global security incidents. Your role will involve overseeing the execution of standard operating procedures, quality assurance, and monitoring cameras and alarms. You will need to dispatch calls via telephone, operate access control technology, and provide general assistance to SOC Operators. Additionally, you will partner with crisis management stakeholders, facilitate escalations, and ensure customer service tasks are handled efficiently. Key Responsibilities: - Manage a team of SOC Operators supporting 24/7/365 shifts - Oversee daily SOC operations including training, scheduling, performance achievement, and career development - Conduct training and tabletop exercises for SOC operators - Prepare for, respond to, and recover from all incidents and crisis events - Communicate and disseminate information using established processes - Liaise with internal and external emergency personnel as necessary - Fulfill the role of a SOC Operator as needed - Perform other duties as assigned Basic Qualifications: - Bachelor's degree - Minimum 2 years of experience in security operations or similar operations center - Minimum 2 years of experience working with security systems - Minimum 2 years supervisory experience in a Security Operation or Command Center role Preferred Skills: - Bilingual in English and Hindi - Excellent communication and interpersonal skills - Strong analytical and problem-solving abilities - Proficient in Microsoft Office applications - Ability to work under pressure and handle confidential information - Experience as a company SOC Shift Supervisor is preferred If you are a highly motivated individual with a proactive attitude, excellent leadership skills, and a passion for security operations, we encourage you to apply for this challenging yet rewarding role.,

Role & responsibilities Assist in guiding students through available educational loan options (including nonprofit, government, and partner-financed programs) Support students with loan application steps, documentation requirements, and follow-up communication Review loan application materials for completeness, accuracy, and compliance with organizational policies Maintain and update internal databases with student financial aid information Answer student inquiries via email, phone, and messaging platforms with empathy and accuracy Track loan application statuses and assist in compiling reports for internal use and donor reporting Collaborate with cross-functional teams (Student Success, Tech, Partnerships) to streamline support Qualifications: Strong written and verbal communication skills Excellent organizational skills and attention to detail Interest in educational equity, nonprofit work, or financial inclusion High level of professionalism and ability to handle confidential information sensitively Preferred but Not Required : Experience working or volunteering in education, nonprofit, or student support settings. If you're committed and eager to grow we want to hear from you! Apply now via the link below: https://forms.gle/1q4aT242aEdRUKe18

We are looking for IT Recruiters with strong experience in working on Tier 1 Vendor Requirements (US IT Staffing). Resources need to have strong oral & written communication skills and will be working from our Kakinada or Hyderabad (Kukatpally) locations. Job Title : IT. Recruiter ( exp working with Tier 1 Vendor requirements is must ). Location : Kakinada or Hyderabad Working Hours : Night Shift (6.30pm to 3.30am) No of Positions : 2 Job Experience : 6-9 years Compensation : Negotiable Resource joining date : Immediate Educational Qualification : Degree (Or Basic education with Excellent English communication skills) Please send your updated resumes to hr@sunrayinformatics.com. Required skills: Excellent oral and written communication skills in English. Proficient in using Job Boards like Dice, Monster, LinkedIn, Twitter, Google, Free Job Sites etc. to source Candidates. Good understanding about IT technologies Understanding in MS Office Meeting targets within defined timelines. Exceptional Self Motivational Skills and willing to work in pressure situations if required. Excellent Telephonic Etiquette. Experience in using Applicant Tracking Systems Must have excellent experience in sourcing Citizen/GC candidates for W2,Full time hire & Contract to Hire roles.

About the Company: HEATCURE is a Japanese nanotechnology-based transparent coating applied on glass surfaces to block up to 85% of heat and 99% of UV rays. Designed for homes, cars, and commercial spaces, it enhances indoor comfort and reduces energy consumption. Key Responsibilities: Proactively reach out to B2C leads via inbound queries, cold calls, and digital platforms Educate customers (homeowners, vehicle owners, businesses) about HEATCURE's benefits Convert interest into demos or direct sales appointments Coordinate with the technical team for site visits or virtual consultations Use CRM tools to manage leads and ensure timely follow-ups Consistently meet or exceed monthly sales and conversion targets Maintain accurate sales logs and share performance reports Requirements: Experience in B2C inside sales (home solutions, energy-saving products preferred) Strong communication skills in English & Hindi Ability to convince, handle objections, and close deals independently Familiarity with CRM tools and digital lead management platforms Self-motivated, target-driven, and confident on phone/video calls Incentives: Performance-based (high commission potential) Why Join Us? Be part of a sustainable tech product with real-world impact Join a fast-growing team with performance-based growth opportunities

Experienced in B2C sales Fluent in English & Hindi Confident in closing deals Familiar with CRMs Highly target-driven with strong follow-up and communication skills.