You are hiring for a Technical Sales Expert position based in Mohali, Punjab. The ideal candidate should have a minimum of 6 months to 2 years of experience in technical sales. This is a full-time job with 5 days working schedule, and Saturdays and Sundays are fixed off. The working hours are in the US shift. We are specifically looking for candidates with prior experience in any Technical Sales Process. Freshers and individuals experienced in other fields need not apply for this role. As a Technical Sales Expert, you will have the opportunity to work with a genuine technical support process, providing client support remotely via inbound calls regarding computers, printers, and related devices. You will be expected to respond promptly to customer inquiries, explain issues and resolutions clearly, and work towards converting them into leads or sales. Troubleshooting technical problems with US and Canada customers will also be part of your responsibilities. The role requires outstanding verbal and written communication skills in English, along with critical thinking and problem-solving abilities to identify and resolve computer-related issues. Professional etiquette, punctuality, and the ability to handle telephonic interactions effectively are essential. The job offers attractive incentive plans and a safe working environment. Applicants must have Higher Secondary (12th Pass) education. Preferred experience includes 1 year in International customer service, 1 year in technical sales, and 1 year in printer and computer troubleshooting. Fluency in English is a requirement for this position. The work location is in person, with the job type being Full-time and Permanent. The benefits include provided food, and the work schedule consists of fixed night shifts from Monday to Friday. Candidates should be comfortable with face-to-face interviews in Mohali, Punjab, and should have prior experience in technical sales in an international process. The role involves working 5 days a week in the US night shift.,
You will be working as a Technical Sales Expert in Mohali, Punjab with 6 months to 2 years of experience in technical sales. The job involves providing client support remotely on inbound calls related to computers, printers, and related devices. Your responsibilities will include responding to customer requests promptly, explaining problems and solutions clearly to customers, and troubleshooting issues with US and Canada customers regarding computers and printers. You will need outstanding verbal and written communication skills in English, critical thinking and problem-solving abilities, good professional and telephonic etiquette, and punctuality. Qualification Required: - Higher Secondary (12th Pass) is required - 1 year of experience with International customers is preferred - 1 year of experience in Technical sales is required - 1 year of experience in Printer and computer troubleshooting is required - Excellent English language skills are preferred What we offer: - An opportunity to work with a genuine technical support process in a safe environment - Enhance your technical skills by working on genuine issues related to computers, printers, etc. - Attractive incentive plans The company follows a fixed shift schedule from Monday to Friday, night shift in the US time zone. Food will be provided as a benefit. Please note that only experienced candidates from any Technical Sales Process will be considered for this role. Freshers and candidates with experience in a different field are not eligible. If you are comfortable with the location in Mohali, Punjab, face-to-face interviews, 5 days of work with fixed off on Saturday and Sunday, and US night shift, you meet the basic requirements for this position.,