32 Realtime Monitoring Jobs

As a Workforce Management (WFM) Real-Time Analyst at our Noida Sec 135 location, your role will involve monitoring and managing intraday performance to ensure optimal staffing levels, adherence, and service level achievement across queues. Your strong analytical skills, quick decision-making, and effective communication will be crucial in balancing service levels and agent productivity. Key Responsibilities: - Monitor and manage intraday performance across queues. - Ensure optimal staffing levels to meet service level agreements. - Utilize real-time monitoring tools such as NICE IEX, Verint, Aspect, and Genesys. - Generate reports and analyze data using MS Excel (pivot tables, lookups, chart...

As a SCADA & Automation Engineer, your primary responsibility will be to enhance the monitoring and control of solar PV assets. Your role will involve integrating, configuring, and maintaining supervisory control systems to enable real-time performance tracking and remote management of solar plants. Key Responsibilities: - Install, configure, and troubleshoot SCADA hardware and software. - Develop dashboards for real-time monitoring of plant key performance indicators (KPIs). - Implement automated alerts for performance deviations. - Coordinate with O&M teams to analyze performance data and improve uptime. - Maintain cybersecurity protocols and backup systems for critical infrastructure. - D...

As a drilling performance engineer, your primary responsibility is to maintain drilling applications to enhance drilling performance and minimize negative consequences that could lead to damage to string and wellbore. It is crucial to ensure that the inputs are of high quality standards for the software to function effectively. - Work closely with the global support team and customers to ensure the successful delivery of NOV's latest digital drilling services - Conduct detailed reviews of solution outputs to meet required standards - Monitor and evaluate solutions continuously from the customers" perspective for optimal performance - Manage escalations internally within the organization and ...

You will be responsible for supporting delivery through the development and deployment of tools. Your role will involve administering and configuring BMC Helix Operations Management with AIOps, monitoring and analyzing system performance using AI/ML-based tools, implementing predictive service management, developing and maintaining workflows and automation scripts, performing root cause analysis, integrating BMC Helix with other ITSM tools and platforms, creating and managing dashboards for real-time monitoring and reporting, collaborating with cross-functional teams, documenting processes, and providing technical support and training to users and IT staff. - Administer and configure BMC Hel...

As a Quality Assurance Specialist at WNS (Holdings) Limited, you will play a crucial role in ensuring the quality and efficiency of our Global Travel Management processes. Your responsibilities will include: - GDS Sabre & Amadeus knowledge - Possession of IATA Certification or Diploma in travel preferred - Previous experience working with or for a Global Travel Management company (TMC) - Background in Quality Domain would be advantageous - Understanding of complex ticketing logics - Experience in managing TMC Back end processes including Air, Hotel, and Queue Management - Good verbal and written communication skills - Adherence to discipline, punctuality, and protocol - Flexibility to work i...

As a Service Agent in Gateway Operations, your role is crucial in ensuring the reliability of ground infrastructure (gateways) and customer services, especially within incident management. Your primary responsibilities include: - Providing a qualitative approach to continuously improving SES ambition to ZeroOutage - Being the first point of contact for any Gateway issues and working with cutting-edge technology solutions - Offering exceptional customer support and serving as the main point-of-contact for all communications between customers, vendors, and internal/external fix agents necessary to resolve technical issues - Monitoring all Gateway elements to assure mission-critical traffic and...

Role Overview: Join our Mumbai team as a Workforce Management (WFM) Specialist! Ensure we have the right staff at the right time to meet our goals. If you excel in monitoring workforce performance, predicting staffing needs, scheduling, reporting, and continuous improvement, we want you! Key Responsibilities: - Ensure the correct number of staff with the right skills are available at the right time to meet organizational goals - Forecast demand, schedule, monitor in real-time, and report to optimize workforce productivity and efficiency - Monitor workforce performance to ensure adherence to schedules and manage deviations - Analyze historical data and trends to forecast staffing needs - Deve...

Role Overview: As a Principal Architect-IoT Edge at Schneider Electric, your main responsibility will be to lead the design and deployment of edge middleware for smart building environments. Your role will involve architecting robust, secure, and scalable IoT gateway-based systems that facilitate real-time monitoring, control, and optimization of micro-BMS, including HVAC, lighting, and energy. You will play a crucial part in developing and implementing IoT solutions across the global infrastructure focused on Edge software. Your position will require a combination of strategic architectural design and practical hands-on skills to implement, manage, and optimize edge middleware solutions for...

As a Real-Time Monitoring (RTM) Analyst, you play a crucial role in ensuring consistent service delivery across all lines of business (LOBs) within the contact center. Your primary responsibility is to monitor intraday performance, staffing levels, and schedule adherence to drive real-time decisions that optimize workforce productivity and maintain service level agreements (SLAs). You will serve as a central point of coordination for real-time floor support, collaborating closely with Operations, Quality, and WFM planning teams. **Key Responsibilities:** - Monitor real-time contact center activity to ensure service level targets are met across queues, channels, and LOBs. - Track agent adhere...

As an Associate Manager - BIOps Program Management, your role will involve supporting and optimizing Business Intelligence Operations (BIOps) programs. You will need to have a solid foundation in BI governance, data analytics, cloud-based BI platforms, automation, and operational processes. Your responsibilities will include implementing scalable BIOps strategies, improving BI platform performance, and ensuring the availability, reliability, and efficiency of enterprise analytics solutions. **Key Responsibilities:** - Manage and maintain BIOps programs to ensure alignment with business objectives, data governance standards, and enterprise data strategies. - Contribute to the implementation o...

As an Associate Manager - BIOps Program Management, your primary role will be to support and optimize Business Intelligence Operations (BIOps) programs. This includes implementing scalable strategies, improving BI platform performance, and ensuring the availability, reliability, and efficiency of enterprise analytics solutions. **Key Responsibilities:** - Assist in managing and maintaining BIOps programs to ensure alignment with business objectives, data governance standards, and enterprise data strategies. - Contribute to the implementation of real-time monitoring, automated alerting, and self-healing capabilities to enhance BI platform uptime and performance. - Support the development and ...

Role Overview: As a Team Member in IPQA for Injectables/OSD, you will be a skilled professional with over 5 years of experience in real-time monitoring of manufacturing and packaging processes. Your responsibilities will include line clearance, in-process checks, and reviewing Batch Manufacturing Records (BMR) and Batch Packing Records (BPR) to ensure compliance with GMP and regulatory standards. You will also be involved in deviation handling, documentation, and providing audit support for injectable and oral solid dosage forms. Key Responsibilities: - Real-time monitoring of manufacturing and packaging processes - Conducting line clearance and in-process checks - Reviewing Batch Manufactur...

As a Workforce Management Specialist at Avalara, reporting to the Sr. Manager and based in the Pune office, you will play a crucial role in overseeing workforce planning, real-time monitoring, and performance optimization utilizing the WFM tool. Your experience in forecasting, scheduling, and analytics will be instrumental in ensuring efficient staffing and achieving service level targets. Your responsibilities in this role will include: - Workforce Planning & Scheduling: Develop, manage, and optimize schedules through the WFM tool, ensuring appropriate staffing levels to meet business demands. Adjust schedules based on changing forecasts and operational requirements. - Real-Time Monitoring ...

As an Assistant Manager - Workforce Management (WFM) at GlobalLogic, your role will involve leading and supporting critical workforce planning functions. You should possess experience in managing workforce operations, a strong understanding of forecasting, real-time monitoring, and excellent client relationship skills. Strategic thinking, data-driven decision-making, and effective stakeholder management across internal teams and clients are crucial for this role. **Key Responsibilities:** - **Client Handling** - Serve as the primary point of contact for WFM-related client interactions. - Understand client-specific workforce requirements and deliver customized solutions. - Provide regular upd...

GlobalLogic is looking for a highly organized and proactive Assistant Manager - Workforce Management (WFM) to lead and support critical workforce planning functions. The ideal candidate should possess experience in managing workforce operations, a deep understanding of forecasting, real-time monitoring, and strong client relationship skills. This role requires strategic thinking, data-driven decision-making, and effective stakeholder management across internal teams and clients. The Assistant Manager - Workforce Management will serve as the primary point of contact for WFM-related client interactions, understanding client-specific workforce requirements, delivering customized solutions, prov...

We are looking for a skilled PLC & SCADA Automation Engineer with a strong background in the water industry to join our team. You will be responsible for designing, implementing, and maintaining SCADA systems tailored to the water sector. Your role will involve collaborating with cross-functional teams to ensure the efficient and reliable operation of our water treatment and distribution processes through automation and real-time monitoring. Key Responsibilities: - Design, develop, and implement SCADA systems for water treatment plants and distribution networks. - Develop PLC programs for controlling various water-related processes. - Configure data acquisition from field devices, sensors, a...

As a Chief Technology Officer (CTO) at our company, you will play a crucial role in leading the development of our telematics solutions. Your responsibilities will include overseeing product architecture, defining the technology roadmap, and driving innovation to ensure scalability and innovation in our platform. You will be expected to define the technology roadmap for telematics solutions, with a focus on IoT, predictive analytics, and EV integration. Leading a team of engineers and developers, you will be responsible for delivering high-quality software products. Additionally, you will drive innovation in telematics by implementing real-time monitoring, predictive maintenance, and route o...

As a Technical Consultant fluent in English and either Japanese or Mandarin at our organization, you will be leveraging your expertise in deploying and configuring SAS technologies to deliver high-quality outputs to our valued customers. Your role will involve understanding and utilizing best practices, supporting sales opportunities, contributing to technical documentation, and maintaining a thorough knowledge of SAS technologies. You will collaborate with others on consulting projects, conduct requirements gathering sessions, and lead knowledge transfer sessions as needed. We are seeking Technical Consultants with skills in Data Integration, Solutioning, or Decisioning. The ideal candidate...

As an L1 SOC Analyst with 3 to 5 years of experience, you will be responsible for expertise in Triage, Threat Detection and Response, Threat Hunting, and SOC Assessment. Your role will involve utilizing your in-depth knowledge of Sentinel and Crowdstrike, along with security event collection, monitoring, analysis, issue investigation, and incident response leveraging automated SOAR tools. Your primary duties will include real-time monitoring, data enrichment, event correlation, OS/application event analysis, and IOC based threat hunting. Additionally, you will be tasked with email analysis, investigation, and phishing detection. You will play a key role in incident workflow management, issue...

As a Senior Associate- Splunk Enterprise Administrator with ITSI experience at Genpact, your primary responsibility will be to develop, create, integrate, and administer an on-premise Splunk Enterprise Instance running on VMware. You will be tasked with developing Splunk Apps and add-ons to support data ingestion for applications and cybersecurity, as well as supporting Splunk ITSI Application functionality. Additionally, you will play a key role in Splunk development, data integrations, and application administration. To excel in this role, you must hold either a Splunk Enterprise Certified Administrator or Splunk Certified Developer certification. Your responsibilities will include adminis...

As a SCADA Engineer at KAIRA technologies, you will play a pivotal role in designing, developing & implementing cutting-edge automation solutions for our valued clients. You will work closely with cross-functional teams to identify client requirements, conceptualize bespoke automation solutions, and translate them into robust Automation solution to solve customer problem & exceed satisfaction. Working with team, to execute & deliver project engineering activities on multiple Automation services projects on various industries as per company standards, Project plan & customer satisfaction. Design, develop, and implement SCADA systems for real-time monitoring, control, and data acquisition of i...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It star...

You are an experienced Dialer Real-Time Analyst (RTA) looking to join a dynamic contact center operations team located in Thane. Your primary responsibility will be to utilize your expertise in LiveVox dialer systems, workforce management, and real-time monitoring to ensure optimal campaign performance and agent productivity. Your key responsibilities will include real-time monitoring of inbound/outbound dialing campaigns, importing and managing dialer lists, adjusting dialing pace, managing agent profiles and assignments, making daily scheduling adjustments in the Workforce Management (WFM) system, auditing dialer settings for compliance, collaborating with operations leadership, and respon...

As an experienced AI/ML Architect, you will play a crucial role in leading the design, development, and deployment of cutting-edge Generative AI solutions. Your deep understanding of AI/ML architectures, technical leadership skills, and expertise in cloud platforms like GCP will be instrumental in designing robust, scalable, and production-ready systems. Collaborating closely with cross-functional teams and stakeholders, you will implement state-of-the-art AI solutions that address real-world challenges and drive business value. Your responsibilities will include providing technical leadership by guiding development teams through best practices and architecture reviews. You will design end-t...

Neerinfo Solutions is a leading executive search firm providing services to leading IT services, Manufacturing, Captives, and BFS companies. Our client, a Top Tier 1 IT Services Company, is looking to hire for a Security Operations Center (SOC) role in Pune. The ideal candidate should have at least 7 years of experience and be comfortable working in a permanent position with rotational shifts, including night shifts. Transport facility will be provided by the company, and female candidates are preferred. As a SOC Shift Supervisor, you will be responsible for managing a team of SOC Operators who assess, analyze, and respond to global security incidents. Your role will involve overseeing the e...