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Job Description

About company:


Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA).


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Mandatory Skills:


We are seeking an experienced and highly skilled Senior SAP CDC Specialist to join our dynamic team. The ideal candidate will have over 10 years of hands-on experience in SAP Customer Data Cloud (formerly Gigya), with a strong background in integrations. Additional expertise in ServiceNow or Salesforce platforms will be considered a significant advantage. The candidate should possess in-depth knowledge of B2B and B2C onboarding processes, SIAM (System Integration and Management), and client onboarding best practices.

Key Responsibilities

  • Lead the design, implementation, and optimization of SAP CDC solutions for enterprise clients.
  • Manage and execute complex integrations between SAP CDC and other enterprise systems (e.g., CRM, ERP, marketing platforms).
  • Collaborate with cross-functional teams to deliver seamless onboarding experiences for both B2B and B2C clients.
  • Oversee and enhance identity and access management (IAM) solutions, ensuring compliance with security and privacy regulations.
  • Drive SIAM initiatives, ensuring smooth integration and management of multiple service providers.
  • Act as a subject matter expert for client onboarding, providing guidance and best practices to internal teams and clients.
  • Work closely with stakeholders to gather requirements, design solutions, and ensure successful project delivery.
  • Provide technical leadership and mentorship to junior team members.
  • Stay updated with the latest developments in SAP CDC, ServiceNow, Salesforce, and related technologies.

Required Skills & Qualifications

  • Bachelor's or master's degree in computer science, Information Technology, or related field.
  • 10+ years of hands-on experience with SAP Customer Data Cloud (Gigya), including architecture, implementation, and support.
  • Proven track record of integrating SAP CDC with various enterprise platforms and third-party systems.
  • Strong understanding of B2B and B2C onboarding processes and best practices.
  • Experience with SIAM (System Integration and Management) frameworks and methodologies.
  • Excellent knowledge of identity and access management (IAM) concepts.
  • Solid understanding of security, privacy, and compliance requirements (GDPR, CCPA, etc.).
  • Strong analytical, problem-solving, and communication skills.

Added Advantages

  • Experience with ServiceNow and/or Salesforce platform integrations.
  • SAP CDC certification(s).
  • Experience in client-facing roles, especially in onboarding and solution delivery.
  • Familiarity with cloud platforms (AWS, Azure, GCP) and API management.

What We Offer

  • Competitive salary and benefits package.
  • Opportunity to work with industry-leading clients and cutting-edge technologies.
  • Collaborative and innovative work environment.
  • Professional growth and development opportunities.

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