Salesforce Marketing Cloud Consultant

4 - 6 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are currently looking for a Salesforce Marketing Cloud Consultant to join our Data Marketing practice. You will become part of the Asia Salesforce practice and work on projects comprising a multidisciplinary team of members engaged in a range of Salesforce projects across different business verticals.


The Salesforce Marketing Cloud Consultant supports pre-sales activities, end-to-end implementation delivery, and run activities (campaigns, AMS, and user support). This includes developing a comprehensive understanding of the Client’s requirements and,based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives


Responsibilities


  • Conduct workshops with the clients (gathering requirements, demos, reviews, etc)
  • Capture, understand, and analyse client user requirements and objectives
  • Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advises the client on solution options/offerings
  • Require hands-on implementation work for the clients (configuration)
  • Design and conceptualize business solutions to support client needs
  • Engage the internal implementation team on client requirements, solution design, build, testing, and solution delivery
  • Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training material,s etc.)
  • Conduct testing and training on the implemented solution
  • Forging trusting relationships with team members and client stakeholders
  • Providing support in a pre-sales capacity (demos, proposals)
  • Continually improve on Salesforce product knowledge and expertise: Marketing on core platform, Data Cloud, Loyalty, and Personalization


Profile


  • At least 4-6 years of relevant working experience
  • Salesforce Marketing Cloud Certifications is a must-have
  • Experience in Marketing operations and/or analytics preferred
  • Good analysis, critical thinking, and solution designing skills with a foundation in core marketing principles and practices
  • Deep functional expertise in applications on the Salesforce Marketing Cloud platform
  • Must have experience and knowledge in coding – AMP scripting and SQL
  • Effective presentation and communication skills (written and oral)
  • Knowledge and experience in Salesforce.com consultancy required
  • Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting, Project Management, CRM, Cloud technologies
  • Highly motivated, resourceful, and success-oriented
  • Able to work in a multi-disciplinary, multi-cultural, and multi-geolocation team
  • Salesforce Sales, Service Cloud Certifications are good to have
  • Travel and overseas posting for mid-to-long term to be expected


What we offer;


  • Competitive Salary Package in the Market
  • 10 Sick Leave
  • 18 Paid Time Off
  • HMO on Day 1 (plus up to 3 dependents)
  • Yearly Appraisal
  • Life, Accidental Insurance

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