Salesforce Business Analyst

Company Description

Cloud Certitude is a consulting company specializing in salesforce.com products, force.com platform, and ISV services. With a focus on high quality and continuous improvement, we have completed numerous engagements helping clients with Salesforce solutions and applications for the AppExchange since 2013. Our certified consultants offer Salesforce consulting services across various Clouds, delivering agile, scalable, and high-performance solutions globally.

Role Description

This is a full-time on-site role for a Salesforce Business Analyst based in Pune. The Business Analyst will be responsible for tasks such as Salesforce.com administration, business analysis, and handling business requirements and processes on a daily basis.

Roles & Responsibilities:

• Collaborate with business clients to understand their needs and gather detailed business and functional requirements. Translate business requirements into detailed Salesforce functional specifications.

• Design and propose Salesforce solutions that align with business objectives and best practices.

• Configure Salesforce features such as objects, fields, workflows, and reports.

• Collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components as needed.

• Develop and execute test plans to ensure the quality and functionality of Salesforce solutions.

• Assist in the deployment of Salesforce solutions, ensuring minimal disruption to business operations.

• Provide ongoing support and training to end-users, addressing any issues or questions that arise.

• Oversee data migration, integration, and maintenance to ensure data integrity and accuracy.

• Stay updated with the latest Salesforce releases, features, and best practices.

• Maintain clear and effective communication with clients throughout the project lifecycle.

• Prepare and present project updates, reports, and documentation to various audiences.

Qualifications:

• Bachelor's degree in business, Information Technology, or related field.

• 2-4 years of experience as a Salesforce Business Analyst or similar role.

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce App Builder) are highly desirable.

• Strong understanding of Salesforce platform capabilities and functionalities.

. Should have strong written & verbal communication skills and confident enough.

Thanks & Regards

Team- HR