Sales Team Lead

Job Description

Position : Gold Sales Team Lead Location :Hyderabad, Chennai Start Date :Immediate Job Summary: The Cluster Manager will oversee the operations, sales, and overall performance of the Gold Loan DSA vertical across multiple branches within the assigned cluster. The role involves team management, process adherence, and achieving business targets while maintaining excellent customer service. Key Responsibilities: Sales and Business Development: Drive gold loan sales and achieve revenue targets for the cluster. Develop and implement strategies to enhance customer acquisition and retention. Identify and develop new business opportunities in the region from branches Indiagold having tie- ups. Team Management: Recruit, train, and mentor Sales Executive and Relationship Executives. Monitor performance, provide guidance, and ensure productivity benchmarks are met. Foster a high-performance culture and ensure team alignment with organizational goals. Operational Excellence: Ensure smooth operations at all branches within the cluster. Maintain adherence to internal policies, compliance standards, and RBI guidelines. Monitor and track each Transaction with Bank and RM. Customer Service: Enhance customer experience by ensuring prompt and quality service delivery. Resolve customer escalations effectively and maintain brand reputation. Reporting and Analysis: Prepare and present periodic business reports and performance analyses to senior management. Monitor market trends, competitive landscape, and suggest strategies accordingly. Required Qualifications and Skills: Bachelor’s degree in any discipline. 5+ years of experience in gold loans, banking, NBFCs, or financial services. Proven track record in sales, team management, and business growth. Strong leadership and interpersonal skills. Excellent communication and negotiation abilities. Proficient in data analysis and reporting tools. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per year Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Application Deadline: 09/06/2025 Expected Start Date: 09/06/2025