Sales Operations Specialist (Hybrid)

Job Description

CEO's Office Sales Operations Specialist (Hybrid) Noida, Uttar Pradesh Work Type: Full Time Apply Now Be the engine that powers our sales funnel! The mission of the Sales Operations Specialist (SDR / AE) is to be the operational engine behind our top-of-funnel and mid-funnel success. This role will own the systems, workflows, and analytics that enable our SDRs and AEs to hit their targets, while ensuring a seamless experience across the MQL → SAL →SQL → S1 → S2 → Close funnel. You will operate at the intersection of Sales and RevOps, optimizing lead flow, improving forecasting accuracy, and driving greater conversion at every handoff. Your support will allow frontline sellers to spend more time selling - not troubleshooting - and give leadership the data they need to drive performance with confidence. What You’ll Own Maintain SDR and AE performance dashboards (e.g., outreach, demo conversion, pipeline coverage) Manage lead handoff rules and monitor quality between SDR → AE → CS Own reporting across pipeline stages: SAL, S1, S2, and Closed Won Set up workflows and alerts for stalled deals and handoff lags Work with RevOps to define and monitor conversion benchmarks Implement and maintain workflows in Salesforce, Salesloft, and HubSpot Partner with Enablement to support rep onboarding with relevant data Proactively surface blockers and suggest operational improvements Skills That Make You Successful In This Role Systems Thinker with a Sales Mindset: Can map and optimize complex sales workflows across tools and people. Data-Curious Operator: Able to turn daily activities into metrics that drive accountability. Collaborative and Empathetic: Understands what reps face day-to-day and builds processes that support - not hinder - them. Who You Are 3–5 years in Sales or Revenue Operations within a high-growth B2B SaaS company. Deep experience partnering with SDR and AE teams to improve performance and funnel conversion. Strong command of sales funnel metrics (MQL → SAL → SQL → Close) and operational reporting. Familiarity with value selling frameworks (e.g., Sandler, MEDDIC) and how they influence sales processes. Proficient in Salesforce (reporting, workflows, dashboards) and HubSpot. Operational fluency with Salesloft, Chilipiper, LinkedIn Sales Navigator, and enrichment tools (e.g., Apollo, Clay). Confident in data manipulation using Google Sheets/Excel; experience with Tableau, Atrium, or similar BI tools. Working knowledge of Zapier, Hightouch, or other workflow automation platforms would be a plus. Why This Role? This is a high-visibility, high-impact role where you’ll set the pace for our GTM engine , working side-by-side with leadership to shape how SaaS Labs scales. If you’re ready to lead programs, drive operational excellence, and make a measurable impact—this is your moment. Submit Your Application You have successfully applied You have errors in applying Apply With Resume * First Name* Middle Name Last Name* Email* Mobile Phone Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium) Employer Education Show more Show less