Job
Description
We are seeking a dynamic and results-driven Operation & Sales Manager to lead and oversee both operational processes and sales team performance. This role involves developing sales strategies, optimizing workflows, analyzing performance, and enhancing team productivity. The ideal candidate will possess strong leadership, analytical, and communication skills to manage day-to-day operations while driving revenue growth and customer satisfaction. Key Responsibilities: Develop and execute effective sales strategies, set targets, and forecast revenue. Manage day-to-day operations of the sales team, including processes, tools (e.g., CRM), and workflows. Recruit, train, and manage sales representatives while providing coaching for development. Monitor team performance, track KPIs, and identify areas for improvement. Optimize and streamline sales processes, implement automation, and adopt best practices. Administer CRM systems to monitor customer interactions, sales activities, and opportunities. Collaborate with cross-functional teams (marketing, product, etc.) to align business goals and strategies. Prepare sales forecasts, manage budgets, and report on performance against targets. Required Skills & Qualifications: Leadership & Management: Ability to lead, inspire, and support a sales team effectively. Analytical Thinking: Skilled in data analysis, performance tracking, and identifying improvement areas. Communication & Presentation: Excellent written and verbal communication; able to present strategies and reports clearly. CRM Expertise: Hands-on experience with CRM platforms such as Salesforce, Zoho, or HubSpot. Sales Operations Knowledge: In-depth understanding of sales processes, workflows, and operational best practices. Industry Awareness: Good grasp of industry-specific trends and customer expectations. Professional Experience: Typically requires 3–5 years of experience in sales leadership or operations roles. Job Types: Full-time, Permanent Pay: ₹400,000.00 per year Benefits: Food provided Schedule: Day shift
