Lead and manage the telesales team to achieve monthly sales targets. Handle client calls, explain services, and convert inquiries into customers. Create and execute sales strategies to maximize revenue. Motivate and guide the telesales executives to improve performance. Maintain daily reports of calls, follow-ups, and conversions. Manage small-scale office coordination — team attendance, task updates, and reporting. Conduct client counselling sessions when required. Ensure professional communication and client satisfaction.
Attend walk-in and inquiry clients; explain our financial services and convert leads into sales. Handle daily office operations and ensure smooth functioning of the branch. Supervise the telesales team and ensure follow-ups are done properly. Maintain client records, handle documentation, and coordinate with management. Prepare daily and weekly sales reports. Manage admin tasks like office supplies, attendance, and basic HR coordination. Support management in business growth activities and local marketing efforts.