Sales & Operations Manager

Job Overview

• Corporate Relations & Business Development
• Build and nurture strong relationships with senior officials of food manufacturing companies, hospitality groups, QSR chains, and regulatory bodies.
• Identify, approach, and onboard corporate clients and industry associations for FOSTAC trainings.
• Represent the organization in meetings, industry events, and conferences related to FSSAI and food safety standards.
• Collaborate with corporate HR, L&D, and quality heads to plan customized training schedules as per FSSAI mandates.
• Generate business opportunities through outreach, partnerships, and government tenders.

Training Operations & Delivery Management

• Plan, organize, and execute FOSTAC trainings pan-India in coordination with FSSAI, corporate clients, and internal teams.
• Ensure compliance with FSSAIs operational guidelines, training structure, and documentation protocols.
• Monitor training delivery quality, trainer adherence, participant satisfaction, and certification completion.
• Maintain updated records of training batches, attendance, feedback, and certification timelines.
• Implement systems for reporting, tracking, and auditing of all training operations
  Team Leadership & Coordination
• Supervise a cross-functional team including operations coordinators, trainers, and field executives.
• Set measurable performance targets (training numbers, revenue, quality KPIs) and ensure achievement.
• Maintain synergy with internal departments Marketing, Accounts, HR, and Technology for process efficiency.

Required Qualifications & Experience

• Graduate / Postgraduate in Food Technology, Management, or related field.
• 0-3 years of experience in corporate relations, training operations, sales etc.
• Skills & Competencies
• Excellent communication and relationship management with CXOs and senior officials.
• Proven ability to handle nationwide operations and multiple stakeholders.
• Strong leadership, planning, and project execution skills.
• Data-driven approach with proficiency in MS Office, Google Sheets, and CRM tools.
• Willingness to travel extensively across India.