Sales Manager

Company Description

CreditGhar is an AI-powered debt recovery platform designed for banks, NBFCs, and fintechs. By leveraging automation, data intelligence, and personalized outreach, CreditGhar ensures faster, smarter, and more compliant recoveries. Our platform offers AI-driven recovery strategies, smart segmentation, omnichannel communication, built-in compliance, and real-time analytics. CreditGhar helps financial institutions improve recovery rates, reduce costs, and enhance borrower experience through seamless operations.

About the Role:

Sales Manager

Key Responsibilities:

• Sales Management:

• Drive business through the acquisition of new banking clients (loans, cards, or other financial products).
• Achieve monthly and quarterly sales targets.
• Build and maintain strong relationships with customers to increase cross-sell and up-sell opportunities.

• Collections Management:

• Oversee the

  collection of dues

  from customers, ensuring timely follow-ups and resolution of payment delays.
• Lead the collection team to minimize NPAs and delinquencies.
• Ensure compliance with RBI guidelines and bank policies related to collection practices.

• Team Leadership & Coordination:

• Manage and mentor field executives and tele-calling agents in both sales and recovery activities.
• Monitor team performance through KPIs and collection efficiency ratios.

• Reporting & Analysis:

• Prepare daily/weekly/monthly reports on sales performance and collections.
• Provide management with insights on portfolio risk and suggest recovery strategies.
  

Mandatory Qualifications & Skills:

• Bachelor’s degree or MBA preferred in Business Administration, Finance, or a related field.
• 4–5 years of experience in

  sales and collection roles in the banking or financial services industry

  .
• Excellent knowledge of loan products, credit cards, and banking operations.
• Strong understanding of

  collection procedures, legal recovery, and soft/hard collection tactics

  .
• Familiarity with Mumbai geography for field operations.
• Good communication, negotiation, and team leadership skills.
• Proficiency in MS Office and CRM systems.
  

Preferred Candidate:

• Resides in Mumbai

  .
• Has prior experience working with banks.
• Has handled high-volume collections and maintained strong recovery ratios.