Sales Coordinator

Company Overview

Aruva is a pioneering platform that is digitally transforming India's Music & Performing Arts and Event Technology sectors. We provide a comprehensive, subscription-based ecosystem that includes top-tier professional audio equipment, proactive maintenance, and a dynamic talent portal. Our mission is to democratize access to high-quality resources, ensuring every performance and event is a flawless, unforgettable experience

Position Summary

The Sales Coordinator will be a vital member of the sales team, responsible for providing essential sales, administrative and logistical support. You will play a crucial role in managing the day-to-day sales operations of our subscription sales process, from processing leads and customer queries to maintaining accurate customer data. The ideal candidate is highly organized, detail-oriented, and an excellent communicator who can help streamline our operations and contribute to a positive customer experience.

Key Responsibilities

• Administrative Support:

  Assist the sales team with a variety of administrative tasks, including preparing quotes, creating contracts, and scheduling meetings.

• Order and Renewal Processing:

  Manage the processing of new subscription orders, upgrades, and renewals, ensuring all information is accurate and timely.

• CRM Management:

  Maintain and update the customer relationship management (CRM) database with accurate customer information, sales activities, and communication logs.

• Reporting:

  Prepare and compile sales reports, forecasts, and presentations for the management team.

• Proactive Outreach:

   

  Conduct cold calls

  to potential customers to generate new leads and drive sales.

• Inter-departmental Coordination:

  Act as a liaison between the sales team and other departments, such as customer support, marketing, and finance, to resolve issues and ensure smooth operations.

• Customer Inquiries:

  Handle incoming inquiries from existing and prospective subscribers, including

  answering queries submitted by prospects over social media channels

  , directing them to the appropriate sales representative or providing initial information.

• Pipeline Management:

  Assist with tracking the sales pipeline, helping to monitor lead progression and identify potential bottlenecks.

Qualifications

• 2-3 years of experience in a sales support, administrative, or coordination role.
• Proficiency with CRM software (e.g.Zoho, HubSpot,Odoo etc) and Microsoft Office Suite.
• Exceptional organizational skills and meticulous attention to detail.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• A proactive attitude and a desire to improve processes and efficiency.

Benefits and Perks

• Competitive base salary with an attractive commission structure.
• Accidental insurance.
• Paid time off and holidays.
• Opportunities for professional development and career advancement in the field of artist & talent management.
• Travel allowance based on vouchers and expense record submitted by the candidate.