Sales Co-ordinator

Company Description

LDD Bioscience is a fast-growing, new-age homoeopathic medicine manufacturer based at IMT Manesar, Gurugram, with a strong Pan-India presence across D2C and B2B channels. We work closely with doctors, distributors, and institutional partners to deliver Canada Health, WHO GMP-certified, trusted homoeopathic formulations rooted in natural science. As we scale our sales operations nationwide, we are looking for proactive and detail-oriented Sales Coordinators who can support sales teams, manage orders, coordinate with key accounts, and help drive smooth execution across channels. At LDD Bioscience, you’ll be part of a growth-driven, ethical, and impact-focused organization shaping the future of homoeopathic healthcare..

Role Description

Sales Coordinator

not a desk sales role

Key Responsibilities

Medical Representative Coordination

• Act as the

  single point of contact

  between company medical representatives and the HO.
• Coordinate daily/weekly communication with field staff across assigned territories.
• Handle medical reps’ queries related to products, orders, availability, schemes, and targets.

Reimbursement & Expense Management

• Collect, verify, and track

  TA/DA, travel, and expense reimbursement claims

  from medical reps.
• Ensure proper documentation, approval follow-ups, and coordination with the finance team.
• Maintain accurate reimbursement records and closure status.

Order & Requirement Coordination

• Coordinate field requirements such as:
• Sample requests
• Promotional materials (visual aids, literature, gifts, etc.)
• Stock or special product requirements
• Follow up internally to ensure timely dispatch and resolution.

Reporting & Documentation

• Maintain records of:
• Field staff attendance and activity reports
• Territory-wise updates
• Pending queries, reimbursements, and requests
• Prepare basic MIS reports for management review.

Internal Coordination

• Liaise with sales, dispatch, production, and accounts teams to resolve field-related issues.
• Support onboarding of new medical representatives (documentation, initial coordination, process guidance).

Required Skills & Experience

• 1–3 years of experience in

  pharma/homoeopathy sales coordination

  , sales support, or back-office coordination.
• Prior exposure to

  medical representative coordination

  is strongly preferred.
• Good understanding of pharma sales processes, field operations, and reimbursement structures.
• Strong communication and follow-up skills (Hindi & English preferred).
• Comfortable working with WhatsApp, email, Excel, and basic MIS tools.
• Highly organized, patient, and solution-oriented mindset.

Who Should Apply

• Candidates who enjoy

  working closely with field teams

• Professionals who understand the challenges faced by medical reps
• Those who can handle multiple follow-ups, coordination tasks, and deadlines calmly

Why Join LDD Bioscience

• Work with a growing Pan-India homoeopathic brand
• Direct involvement in supporting and scaling field-force operations
• Stable role with long-term growth opportunities
• Ethical, process-driven, and supportive work culture