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Forefront Technologies

5 Job openings at Forefront Technologies
Call Centre Executive Kakkanad, Kochi, Kerala 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

We are urgently seeking an experienced Call Centre Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting targets and supporting team success Basic computer proficiency. Work Location: Kochi Ready to work in UK shift (Most probably 2.00 PM IST to 11 PM IST) Compliance and Quality: Adhere to established call center protocols, scripts, and quality standards. Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: Identify complex issues that require escalation to superiors. Collaborate with other departments to resolve customer concerns effectively. Salary: 20,000-25,000 (Monthly) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person Speak with the employer +91 7736343788

Call Centre Executive India 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

We are urgently seeking an experienced Call Centre Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting targets and supporting team success Basic computer proficiency. Work Location: Kochi Ready to work in UK shift (Most probably 2.00 PM IST to 11 PM IST) Compliance and Quality: Adhere to established call center protocols, scripts, and quality standards. Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: Identify complex issues that require escalation to superiors. Collaborate with other departments to resolve customer concerns effectively. Salary: 20,000-25,000 (Monthly) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person Speak with the employer +91 7736343788

Outbound Telesales Kakkanad, Kochi, Kerala 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

We are urgently seeking an experienced Tele Marketing Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting targets and supporting team success Basic computer proficiency. Work Location: Kochi Ready to work in UK shift (Most probably 2.00 PM IST to 11 PM IST) Compliance and Quality: Adhere to established call center protocols, scripts, and quality standards. Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: Identify complex issues that require escalation to superiors. Collaborate with other departments to resolve customer concerns effectively. Salary: 20,000-25,000 (Monthly) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person

Outbound Telesales India 1 years INR 2.4 - 3.0 Lacs P.A. On-site Full Time

We are urgently seeking an experienced Tele Marketing Executive for our UK based operations Qualifications: Minimum 1 year of experience Excellent verbal communication and active listening skills. Ability to multitask and handle high call volumes in a fast-paced environment. Strong organizational skills and keen attention to detail. Track record of meeting targets and supporting team success Basic computer proficiency. Work Location: Kochi Ready to work in UK shift (Most probably 2.00 PM IST to 11 PM IST) Compliance and Quality: Adhere to established call center protocols, scripts, and quality standards. Monitor performance metrics such as call handling time, customer satisfaction, and adherence to guidelines. Participate in regular quality assurance reviews to identify areas for improvement. Escalation and Collaboration: Identify complex issues that require escalation to superiors. Collaborate with other departments to resolve customer concerns effectively. Salary: 20,000-25,000 (Monthly) Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Fixed shift UK shift Supplemental Pay: Performance bonus Language: English (Required) Work Location: In person

System Administrator India 0 years INR 1.2 - 2.16 Lacs P.A. Remote Full Time

Job description ● Responsible for the maintenance, configuration, and reliable operation of computer systems, servers, and cloud hosted applications ● Install os and upgrade hardware components, manage virtual servers(Hyper-V) and it’s security ● Answer users inquiries regarding software or hardware issues. ● Report required improvements or upgrades in IT infra side ● Working closely with developers to support & complete projects and it’s implementation into Clientside Servers ● Setup & Configure SVN (software versioning system) - for remote end development team ● Understanding of SQL and DB admin knowledge. ● backups handling ● Experience with handling domain names and registrars ● Knowledge of cloud and dedicated servers ● Deployment of software releases, release management / Patchs ● Understanding of Dedicated Servers, Hyper-v, MS Azure. ● Basic Ubuntu Server administration ● Experience with WHM / Cpanel ● Active monitoring & solution for emails spam issues ● Creating and managing mailboxes, licences in 0365 Admin center ● Manage Microsoft Partner Portal & 0365 Admin Center, Teams licence allocation, etc. ● Create and maintain business presentations,Excel reports, invoices documentation as per requirements ● Participation in project meetings & ability to convey appropriate infra solutions ● Standard system administration duties including maintain office workstations & servers up time and apply required patchs/updates, OS problem determination and resolution, log analysis, etc. ● Google Workspace user creation, license purchase & assignment etc. ● Support HR/Recruiters on Managing / Assigning License for Job Posting on LinkedIn, Setup Email Forwarders and Campaign Setup using Sentinblue or Mailchimp Services. ● End-to-end ownership of maintenance of all the hardware and software- handover, regular check-ups, updating the asset registers, and inventory management. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Schedule: Day shift Education: Diploma (Preferred) Experience: total work: 0-1 year (Preferred) Work Location: In person *Speak with the employer* +91 7736343788 Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Work Location: In person