Sales Co-ordinator

Key Duties & Responsibilities Sales Coordination & Order Processing Coordinate day-to-day domestic sales operations and support the sales team in order execution. Receive, verify, and process customer orders as per approved terms and conditions. Prepare sales orders, proforma invoices, tax invoices, and dispatch instructions. Ensure accuracy of pricing, GST, payment terms, and delivery details. Customer & Sales Team Support Act as a key point of contact between customers, sales team, logistics, and accounts. Handle customer inquiries related to orders, dispatch status, invoices, and documentation. Support field sales team with quotations, tenders, and sales-related documentation. Dispatch & Logistics Coordination Coordinate with logistics and warehouse teams to ensure timely dispatch of orders. Track shipments and ensure on-time delivery to customers. Manage delivery challans, E-way bills, and transport documentation for domestic dispatches. Payment & Accounts Coordination Coordinate with accounts team for billing, credit control, and collection follow-ups. Maintain records of outstanding payments and support timely recovery. Share sales and dispatch data with accounts for reconciliation. Sales Reporting & MIS Maintain sales data, customer records, and order status in ERP/CRM systems. Prepare MIS reports on sales orders, dispatches, pending orders, and customer-wise sales. Support sales planning, forecasting, and performance tracking. Compliance & Documentation Ensure adherence to company policies, GST norms, and statutory requirements for domestic sales. Maintain proper records for audits, inspections, and management review. Support implementation of SOPs related to sales operations. Skills & Competencies Knowledge of domestic sales processes and GST invoicing Strong coordination and follow-up skills Proficiency in MS Excel and ERP/CRM systems Good communication and customer-handling skills Attention to detail and documentation accuracy Ability to work under timelines and multitask Qualification & Experience (Indicative) Experience in domestic sales coordination (pharma/biotech) -preferred