Sales Account Manager

Company Overview:

Job Title:

Location:

Department:

The ideal candidate will lead the account development and penetration strategy for assigned customers or regions. They should be skilled at building and maintaining relationships with clients and work to provide exceptional customer service to clients. 

Objectives of This Role:

• Serve as the main point of contact for clients, managing all aspects of their wastewater treatment challenges, solutions & services.

• Cultivate and strengthen long-term client relationships, ensuring repeat business while maintaining fluent ADDED VALUE

• Ensure accurate record-keeping of client contracts, updates, and renewals.

• Excellent synchronization with Engineering, Lab, and other BPC technical resources to deliver tailored wastewater treatment solutions successfully.

Responsibilities:

• Manage the entire SALES CYCLE

o Lead qualifications

o Proposals - offering proactive solutions for wastewater treatment needs.

o Maintain fluent contact with the client throughout the entire sales cycle to assure a dynamic progress

• Conduct regular meetings with clients to review performance, identify opportunities for service improvements, and suggest enhancements.

• Work closely with internal teams (e.g., engineering, sales, and operations) to ensure smooth delivery of wastewater treatment services.

• Identify upsell, cross-sell, and renewal opportunities, collaborating with the sales team to optimize client accounts.

•Address and resolve any client concerns or escalations in a timely and professional manner.

Required Skills and Qualifications:

• A strong understanding of wastewater treatment processes, environmental regulations, and the challenges clients face in this industry will be preferred.

• Excellent communication and interpersonal skills, with the ability to build rapport and maintain positive relationships with clients and internal teams.

• Strong organizational skills and the ability to manage multiple accounts simultaneously.

• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software (Salesforce, etc.).

• Ability to understand and interpret client needs, offering customized solutions to improve wastewater management and compliance.

Preferred Skills and Qualifications:

The preferred qualifications for an Account Manager include an MBA with a focus on Marketing and Sales.

Why Join Us:

Application Process:

We look forward to hearing from you!