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8.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
PRINCIPAL ACCOUNTABILITIES:- New Partnerships Strategic Alliances Research and source qualified partners across new age platform, insuretech, neo banks and digital partners for several insurance products Understand market nuances and where the events play within the market, at present and in the future Establish B2B relationships with leaders of target companies and present our value proposition, the essence of our business and the benefits our product and services offer tailored to their requirement Manage pipeline overall business growth through a combination of cold calling, networking, and local market sector knowledge to increase partner supply Onboard partners in the Company system and handover to the farming team for regular management Manage all marketing and brand communication required to carry out the role Should be highly granular hands-on, with extensive experience in business development with the new age platforms and tech partners Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions. Responsible for New Tie-up partnerships across multiple industries Focus on achieving the traffic and revenue targets by targeting potential partners, most importantly tier 2 3 focused brands Aggressive outreach through the Carpet-Bombing strategy by partnering with multiple new platforms. Handling entire campaign execution from aligning with brands and supporting them with weekly reports on a regular basis Responsible for converging efforts across teamsfor faster deployment of partnership campaigns Stay abreast of current conditions and trends among brands and the industry (biz focus, new product launches, etc. 2. Partner and Product Integration and Alignment Manage target for the new partners with Planning Budgeting Guide customer through various products and see if revenue enhancement can be done through new product or LOB launch with the partner Analysis and Decision Making - Identify and understand issues, problems and opportunities and develop appropriate solutions Take full ownership of project delivery through high impact teams End to end understanding of the management consulting and what offerings / horizontal practices will drive commercial opportunities at clients Providing analysis and reporting on metrics such as weekly/monthly basis by new product sell-through 3. Key Partner Relations Create and enforce plans that will help meet the needs of Partners Build long-term relationships with Partners Work quickly to address and resolve customer issues Become familiar with the competition to stay ahead of them Encourage good customer service practices Create strategies and work with clients to boost their brand Help promote and maintain a positive company image Support the team by driving campaigns and recommending focus areas/ target segments and guide them to maximize revenue generated for Company.
Posted 1 month ago
1.0 - 4.0 years
10 - 11 Lacs
Bengaluru
Work from Office
Job Title: Associate - Category Management Required Experience: 1 - 4 Years This role will handle a part of the Electronics portfolio across Audio, powerbanks as main ATs. Roles and Responsibilities: Develop and implement category management strategies. Analyze market trends and consumer behavior to optimize product placement. Manage relationships with suppliers and negotiate contracts for category assortment. Monitor performance metrics and KPIs for category profitability and growth. Collaborate with marketing and sales teams to drive category promotions and campaigns. Identify opportunities for cost savings and revenue enhancement within the category. Stay informed about industry trends and competitor activities to drive category innovation. Qualifications: Bachelors degree in Business Administration, Marketing, or related field. 1-4 years of experience in category management or related roles. Strong analytical and strategic thinking skills. Excellent communication and negotiation abilities. Proficiency in data analysis and reporting tools. Thanks Shivani Dabar " Who are we Myntra is India s leading fashion and lifestyle platform, where technology meets creativity. As pioneers in fashion e-commerce, we ve always believed in disrupting the ordinary. We thrive on a shared passion for fashion, a drive to innovate to lead, and an environment that empowers each one of us to pave our own way. We re bold in our thinking, agile in our execution, and collaborative in spirit. Here, we create MAGIC by inspiring vibrant and joyous self-expression and expanding fashion possibilities for India, while staying true to what we believe in. We believe in taking bold bets and changing the fashion landscape of India. We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our humble beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take part in this journey with us. Working at Myntra is challenging but fun - we are a young and dynamic team, firm believers in meritocracy, believe in equal opportunity, encourage intellectual curiosity and empower our teams with the right tools, space, and opportunities.
Posted 1 month ago
3.0 - 8.0 years
22 - 27 Lacs
Mumbai
Work from Office
Job Title Gen AI Scaled Marketing Services Lead- Senior Manager GN SONG Management :06 Senior Manager Location:Delhi/ Mumbai/Bangalore/Gurgaon/Hyderabad Must have skills:Generative AI Good to have skills:marketing strategy, Gen AI, agentic AI, agency experience, and Marketing OS experience. Job Summary : The Strategy & Consulting Global Network Song (S&C GN Song) practice works with clients across their marketing, sales and services and customer engagement functions. Our services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, enhancing revenue, improving customer satisfaction, and impacting front end business metrics in a positive manner. We are seeking a visionary Senior Manager to lead and shape the future of scaled marketing services powered by Generative AI and agentic capabilities. As a Senior Manager, you will architect and drive the next generation of intelligent, insight-led, and AI-powered marketing servicesenabling operational agility, content precision, and orchestration excellence. This role demands an individual with bold strategic thinking, enterprise marketing expertise, and proven leadership across scaled delivery models. You will guide clients through transformative journeysfrom insight generation to omnichannel campaign execution and foster partnerships to build business and drive revenue. Roles & Responsibilities: Bring a thought leadership lens to emerging technologiestranslating GenAI trends, agentic workflows, and ecosystem capabilities into real-world, client-ready solutions. Define and drive the strategic roadmap for GenAI-enabled scaled marketing services across key pillars:insights, content, orchestration, and delivery Lead strategic assessments of current marketing capabilities and define GenAI-led reinvention roadmaps, future operating models, future-fit capabilities and process designs. Envisioning and Engaging in client conversations on scaling GenAI and agentic capabilities to drive existing business relationships and build new opportunities. Lead offering development, including modular components and reusable assets that span campaign strategy and execution Influence executive stakeholders across marketing, technology, and operations to drive adoption of intelligent marketing services Bring a best-in-class external perspective to martech, GenAI advancements, and ecosystem innovations Partner with internal capability leads, ecosystem partners, and industry alliances to shape go-to-market strategies Lead, Coach and develop cross functional teams to embed GenAI into core ways of working across marketing services. Professional & Technical Skills: MBA from a Tier 1 institute with a focus in Marketing, Strategy, or Technology 13-20 years of experience with at least 2 years in marketing strategy, Gen AI, agentic AI, agency experience, and Marketing OS experience. Manage C Suite and identify and drive new business in Generative AI engagements. Thought leadership articles on Marketing, scaled AI/Gen AI or Business Transformations. Ability to translate insights as a service, content services, and campaign delivery into modular AI-powered capabilities Experience managing data-driven campaign activation and optimization E2E across channels, paid and owned. Hands-on experience with Agentic solutioning and architecture design, LLMs and Generative AI frameworks (OpenAI, Anthropic, etc.) Proven experience in designing and operationalizing scaled marketing strategies using Generative AI and agentic technologies Deep understanding of LLM capabilities, content intelligence, workflow automation, and AI-driven orchestration in marketing contexts Experience with consultative selling and developing client-facing value propositions around GenAI offerings Demonstrated expertise in leading cross-functional teams, influencing C-level stakeholders, and shaping operating models Strong understanding of marketing services delivery across creative, content, insights, and media activation domains Ability to define and scale offerings by integrating ecosystem components (e.g., Adobe, Salesforce, proprietary tools) Strong analytical, storytelling, and solutioning skills to drive transformation narratives that convert into engagements Experience in working with clients across multiple industries like CPG, S&P, Finance, Lifesciences, etc. Additional Information: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. About Our Company | Accenture Qualification Experience:Minimum 7 13 years of experience is required Educational Qualification:MBA
Posted 1 month ago
10.0 - 20.0 years
15 - 25 Lacs
Bengaluru, Delhi / NCR, Mumbai (All Areas)
Hybrid
Lead the growth strategy and user acquisition for our platform. Hands-on experience in performance marketing, funnel optimization, revenue enablement, user acquisition, and sales strategy. Startup experience is preferred. Salary up to 25 LPA++
Posted 1 month ago
4.0 - 8.0 years
11 - 18 Lacs
Ahmedabad
Work from Office
We are seeking an experienced and dynamic Regional Manager to lead our sales team. The ideal candidate will be responsible for driving sales growth, developing strategies to expand market share, and ensuring the achievement of revenue targets within the designated region. This role requires strong leadership skills, a strategic mindset, and a proven track record in sales management. Job Responsibilities: Managing a 3-Tier Team of 20+ Execs, TLs, and BMs. Accurately plan, forecast, and achieve fortnightly, monthly client retention and revenue targets from the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Provide consultation to clients on digital marketing, recommend and offer digital marketing solutions. Daily 2-3 in person meetings (F2F) with clients onsite. Key Skills: Application of sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Understanding of Client Segmentation, Data & Report Management.
Posted 1 month ago
7.0 - 12.0 years
10 - 12 Lacs
Ahmedabad
Work from Office
Job Title: Business Head SuvarnaSetu Location: Ahmedabad (Must be willing to travel PAN India) Type: Full Time | Reports to: GM Sales & Marketing CTC: Industry Best + Performance - Based Incentives About ORNATE: ORNATE is a trusted name in the jewellery retail tech space for over 35 years. From powering 5000+ jewellery stores with ERP and accounting solutions to launching cutting-edge digital platforms, ORNATE continues to lead the transformation of traditional retail. Our latest innovation, SuvarnaSetu, offers a unified digital commerce platform exclusively for family corporate jewellers combining a white-label mobile app, an e-commerce website, and WhatsApp commerce. The platform enables jewellers to acquire new customers and retain existing ones with data-driven tools for engagement, gifting, gold SIPs, rate booking, and loyalty. With 200+ jewellers onboard and 100+ Cr in customer-driven activity, we are ready to scale. If youre a growth-oriented leader, join us to make SuvarnaSetu the default platform for digital jewellery commerce. Role Summary: As Business Head SuvarnaSetu, you will take charge of both sales acceleration and client success, driving deep market penetration and adoption. This role is ideal for someone who understands retail business mindset, believes in digital enablement, and can lead with both numbers and empathy. Key Responsibilities: Sales & Growth: Own and execute the GTM strategy to onboard 1000+ jewellers in 24 months. Identify and convert family jewellers across India via direct sales, referrals, and channel networks. Conduct product demos, close deals, and ensure active platform usage. Track performance through CRM, define KPIs, and optimize sales funnels. Customer Success: Drive platform adoption post-onboarding especially app usage, rate booking, gold SIPs, and loyalty programs. Resolve escalations and work with product/tech teams for market-driven improvements. Maintain long-term relationships and ensure contract renewals. Leadership & Brand Representation: Build and manage a team of field executives and coordinators. Represent ORNATE & SuvarnaSetu at trade expos, GJC events, and regional jewellery associations. Coordinate with content/marketing teams for campaigns targeting retail jewellers. Desired Profile: 7–10 years in B2B sales, retail tech, or SaaS; exposure to jewellery ecosystem is a strong plus. Proven experience in building and managing high-performing teams. Excellent communication in English, Hindi, and Gujarati. Digitally fluent: CRM, dashboards, mobile tech, business intelligence. Based in Ahmedabad with willingness to travel regularly. Why Join ORNATE? A front-running brand with 35+ years of market credibility. Proven product with strong traction and exponential growth potential. High-impact leadership role with strategic visibility and freedom to execute. Learn More: Product Website details: https://suvarnasetu.com/ Company Website details: https://www.ornatesoftware.com/ Suvarna Setu Business App link for reference: https://suvarnasetu.com/appref/A325/JEWL https://suvarnasetu.com/appref/PS79/JEWL https://suvarnasetu.com/appref/SXQY/JEWL
Posted 1 month ago
8.0 - 10.0 years
10 - 15 Lacs
Noida, Kolkata, Mumbai
Work from Office
Responsible for the end-to-end process of customer facing Retention activity at Circles. Churn Management MIS, Collection, retrieval of boxes & assets. The Retention Manager is responsible for strategy implementation of the customer retention agenda. Required Candidate profile Preferred only from Telecom/ ISP/ Internet domain. Must have good critical thinking skills and exercise sound judgment
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
Job Title Data Analyst Job Description Summary This role focuses on developing advanced analytics systems, uncovering growth opportunities through data analysis, and creating insightful reports and visualizations. It will involve close collaboration with managers to understand business needs, define KPIs, and deliver actionable insights that enhance performance and efficiency. Key responsibilities include data mining, predictive modeling, system evaluation, and maintaining robust data infrastructure to support strategic decision-making. Job Description Work closely with the Program manager (s) and department heads to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity Create and maintain rich insights to facilitate cross sell and upsell decisions through deep data mining Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution Develop and maintain databases by acquiring data from primary and secondary sources Providing technical expertise in data storage structures, data mining, and data cleansing. Build predictive analysis and churn analysis to impact revenue enhancement and retention INCO: Cushman Wakefield
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Job Title Data Analyst Job Description Summary This role focuses on developing advanced analytics systems, uncovering growth opportunities through data analysis, and creating insightful reports and visualizations. It will involve close collaboration with managers to understand business needs, define KPIs, and deliver actionable insights that enhance performance and efficiency. Key responsibilities include data mining, predictive modeling, system evaluation, and maintaining robust data infrastructure to support strategic decision-making. Work closely with the Program manager (s) and department heads to understand and maintain focus on their analytics needs, including critical metrics and KPIs, and deliver actionable insights to relevant decision-makers Proactively analyze data to answer key questions for stakeholders or yourself, with an eye on what drives business performance, and investigate and communicate which areas need improvement in efficiency and productivity Create and maintain rich insights to facilitate cross sell and upsell decisions through deep data mining Define and implement data acquisition and integration logic, selecting an appropriate combination of methods and tools within the defined technology stack to ensure optimal scalability and performance of the solution Develop and maintain databases by acquiring data from primary and secondary sources Providing technical expertise in data storage structures, data mining, and data cleansing. Build predictive analysis and churn analysis to impact revenue enhancement and retention INCO: Cushman & Wakefield
Posted 1 month ago
4.0 - 9.0 years
4 - 9 Lacs
Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Generating new leads through cold calling online and off-line research. Corporate Sales. Connecting Corporate Companies for Staffing and Recruitment Empanelment. Interaction with HR and IT managers for Contract Staffing and recruitment service. Responsible for Vendor Empanelment process for Recruitment and staffing service. Identifying relevant tenders for Staffing • Field visit to corporate companies. Maintaining relationship with new and existing clients. Responsible for smooth recruitment drive at client site. Preparing presentations. Responsible for new business opportunity with the existing clients. Maintaining data in CRM system.
Posted 1 month ago
2.0 - 4.0 years
9 - 15 Lacs
Bengaluru
Hybrid
Position : Customer Success Manager US B2B SaaS Location: Bangalore (HSR Layout) Time Zone - Night Shift (Hybrid Model) Experience: 2+ years Salary : Negotiable Job Description : What You'll Do Be the face of the company post-sale leading customer relationships and ensuring ongoing value delivery. Identify and pursue upsell/cross-sell opportunities, partnering with Sales to close. Lead customer onboarding and implementation, ensuring smooth handoffs and successful adoption. Conduct weekly/biweekly syncs and Quarterly Business Reviews (QBRs) to track progress, align on goals, and maintain executive buy-in. Ensure timely resolution of customer queries with in-depth product knowledge and a problem-solving mindset. Drive advocacy through referrals, testimonials, case studies, and co-marketing initiatives. Orchestrate executive dinners, micro-events with Sales to deepen engagement and foster trust. Collaborate closely with Product, Operations, and Sales to deliver a seamless and high-impact customer experience. Continuously gather product feedback and market insights to help shape our roadmap. What We're Looking For Minimum 2 years of experience in a Customer Success or Account Management role in B2B SaaS targeting the US market. Proven track record managing mid to high ACV accounts ($60K$200K) with strong stakeholder engagement. Strong background in engineering services sales, SaaS, or AI-driven business solutions. A mindset defined by customer obsession, speed, and ownership you go the extra mile. Excellent communication, relationship-building, and organizational skills. Bonus: Experience working with AI-powered products or in fast-paced startup environments. Interested candidates kindly share your CV and below details to usha.sundar@adecco.com 1) Present CTC (Fixed + VP) - 2) Expected CTC - 3) No. of years experience - 4) Notice Period - 5) Offer-in hand - 6) Reason of Change - 7) Present Location -
Posted 1 month ago
15.0 - 20.0 years
50 - 60 Lacs
Mumbai
Work from Office
We are currently hiring for a senior team member for our advisory practice to assist Indian Metal & Mining clients in areas such as EBIDTA improvement (cost reduction, revenue enhancement, supply chain excellence), digital strategy & transformation, business transformation, policy advisory and bid process advisory. S(he) should have deep understanding of Mining value chain including coal, ferrous, non-ferrous, critical minerals and; good understanding of Metals value chain including steel, aluminium, copper etc. (S)he should have 15+ years of relevant experience in business consulting/ industry with 2 years full time MBA/ PGDM and Mining Engineering from reputed institute. Role requires establishing and maintaining strong client relationship and leading successful projects and managing high performing team. This is client facing role and will require willingness to travel frequently and work from client location. (S)he should be able to join immediately. .
Posted 1 month ago
8.0 - 10.0 years
10 - 13 Lacs
Surat
Work from Office
Role & responsibilities The position is essentially responsible for evaluating, ideating, conceptualizing and driving strategic initiatives for prot, keeping in mind the overall organization Vision. The role holder is responsible for the revenue generation through sales and service to DTDC customers for the assigned region. The role holder should oversee all portfolios of sales DP sales, channel sales, retail and international in the specied area. Additionally, the role holder is also responsible for the CRM, hub operations, HR and other administrative activities in the area. FINANCIAL Responsible for the P&L of the region and should work towards increasing revenue and reducing costs Oversee generation of revenue for assigned region as per annual growth targets & departmental goals Review collection of Cash on Delivery consignments on a regular basis and bridge gaps if any TACTICAL Understand the market forces, dynamics and focus on improving Regional performance Liaise with DP team, Channels team, retail and International teams to do active business development and increase the revenue share of the assigned region Taking care of a set of Regional and National Key accounts and ensuring proper engagement and relationship management. Ensure Maximum wallet share and retention. Identify opportunities to increase the protability by coordinating with eet and accounts department Responsible for Network Expansion and Collections. OPERATIONAL Oversee the service operations of all customers in the assigned region as per dened TATs and policies Leading the team of Regional Channel Managers, Area Managers, Channel executives and Branch managers to deliver Budgeted Revenue Responsible for maintaining the service performance and CRM operations for the region as per dened norms and benchmarks Also responsible for overseeing the last mile, rst mile and gateway operations Oversee and manage all the activities and operations and ensure the operations are smooth and uninterrupted In case of any escalations, immediately attend to the same & provide amicable solution to the customer Ensure that the work is in accordance with established professional standards and remain abreast of emerging trends and best practices that can be incorporated into the function Resolve any issues which may arise during the course of the dierent processes. PEOPLE Oversee all the HR and Administration activities of all the employees working in the assigned area Meet regularly with the reporting manager to report the status of ongoing activities, educate/inform them of emerging risks and/or exposures (whether internal or external to the company) that should be considered as part of their day-to-day workings Groom and guide AMs to ensure revenue targets are met and KPIs are achieved Identify training needs for the team and recommend the trainings to the management Oversee facilitation of a conducive work environment that ensures high employee engagement levels in the team Provide leadership guidance to the employees in the zone across all LOBs Preferred candidate profile QUALIFICATION Post Graduate Degree in any domain At least 8-10 years of experience of working in as a Area Manager / Franchise Manager for a pan-India organization Experience in a Logistics industry or related eld is an added advantage KNOWLEDGE AND ABILITIES Expertise in understanding the business and support processes of DTDC Good convincing skills to talk to customers Good task prioritization and organizational skills Good stakeholder management skills Problem solving and logical thinking abilities with attention to detail Good observation skills Ability to work in teams
Posted 1 month ago
3.0 - 6.0 years
6 - 12 Lacs
Noida, Gandhinagar, Ahmedabad
Work from Office
Location: Noida or Ahmedabad (On-site required) Position Overview: We are seeking a highly skilled and analytical Revenue Assurance Analyst to join our finance team. This role plays a critical part in identifying and correcting revenue-related discrepancies across TELUS Digitals global operations. The ideal candidate will bring strong financial acumen, advanced Excel and Power BI skills, and a background in BPO or billing environments. Key Responsibilities: Analyze and compare contracts, reports, and billing data to detect revenue and expense inconsistencies (leakages or overbilling). Lead audits comparing contract terms with billing records and identify missing or delayed billing elements. Review internal controls and operational processes for gaps in billing practices. Collaborate with stakeholders across regions to resolve discrepancies and implement preventive measures. Support global initiatives by standardizing revenue assurance practices and controls. Identify and capitalize on new revenue realization and billing opportunities. Assist business units with research investigations and provide data-driven insights. Required Skills & Experience: 3 to 5 years of experience in finance, preferably within a BPO, contact center, or billing environment. Strong proficiency in Microsoft Excel (Advanced Level) and Power BI. Experience working with large datasets and generating reports. Sound understanding of client documentation and invoice generation processes. Familiarity with call center operations and cost accounting concepts. Proficient in using Microsoft Office and Google Workspace tools. Desirable Skills: Knowledge of SQL and Google Data Studio. Prior experience in auditing processes. Exposure to financial modeling. Core Competencies: Strong verbal and written communication skills (English B1/B2 level). Detail-oriented with analytical problem-solving abilities. Technologically adept and eager to embrace new tools. Customer-focused mindset with the ability to support various business functions. Self-driven and able to manage work independently. Educational Qualifications: Degree in Accounting, Business Administration, Economics, or Industrial Engineering (preferred). Other Requirements: Flexible with working hours. Must be available to work on-site at the Noida or Ahmedabad office.
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Shamshabad
Work from Office
Responsibilities: * Develop revenue plans & forecasts * Monitor market trends & competitors * Analyze financial data for optimization opportunities * Collaborate with sales team on strategy execution
Posted 1 month ago
4.0 - 8.0 years
3 - 7 Lacs
Ahmedabad
Work from Office
JOB Title: Customer Success Manager - SuvarnaSetu Job Type: Full Time Reporting to: Director - Sales & Marketing CTC Package: 6 - 7 LPA Job Descriptions: Dsoft is hiring the Customer Success Manager for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers business through personalized promotion strategies in app. The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. Job Responsibilities: Product Training: Provide in-depth training sessions to the clients and their staff, showcasing the key features and functionalities of the app. Develop and maintain comprehensive training materials, documentation, and resources. Account Management: Serve as the main point of contact for assigned clients, building strong relationships and understanding their unique requirements. Regularly check in with clients to assess their satisfaction, address concerns, and identify opportunities for improvement. Usage Optimization: Analyze clients usage patterns and proactively suggest ways to optimize their utilization of the SuvarnaSetu Business App. Provide recommendations on additional features or upgrades based on customer needs. Customer Communication: Communicate product updates, new features, and best practices to clients & their staff on a regular basis. Share success stories and case studies to showcase the value of the app and its impact on businesses. Issue Resolution: Act as a liaison between clients and the technical support team, ensuring timely resolution of any issues or concerns. Escalate and prioritize critical clients issues, collaborating with cross-functional teams for swift resolutions. Customer Feedback: Gather clients feedback on their experiences with the SuvarnaSetu Business App. Use feedback to identify areas for improvement and share recommendation to the management and internal teams to implement necessary changes. Renewal Management: Monitor subscription renewals and proactively engage with clients prior to renewal dates. Present the value proposition and benefits of renewing the subscription to secure customer loyalty. Clients’ Advocacy: Identify satisfied customers who can act as advocates for the SuvarnaSetu Business App. Encourage customers to participate in case studies, testimonials, and referral programs to motivate other clients. Regular Reports and Analysis: Establish and track key performance indicators (KPIs) related to clients satisfaction, app usage, and renewal rates. Provide regular reports and insights to management on clients success metrics. Required Skill Sets: Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Familiarity with CRM tools and customer success platforms. Ability to understand client needs and provide effective solutions to create win-win situations. Education: Master OR Bachelor's degree in Business, Marketing, or a related field. Experience: 4 to 5 years proven experience in customer success or account management roles. Add on advantage to the candidate having experience of Jewelry OR Diamond retail/wholesale/manufacturer industry. Location: Based out of Ahmedabad. Willing to travel at Clients’ Site. Company Culture: Our Team comprises motivated individuals that help each other do remarkable things everyday. We face challenges together and we win together. And just like other humans, we make mistakes but we learn from them quickly.
Posted 1 month ago
12.0 - 15.0 years
14 - 20 Lacs
Mumbai, Hyderabad, Delhi / NCR
Work from Office
Zonal Manager Automotive Lubricants Locations: Pan-India | Experience: 12-15 Years Key Responsibilities: Oversee sales performance across multiple zones, ensuring alignment with national targets. Spear head market expansion initiatives and new product launches. Partner with R&D and Supply Chain to enhance product availability and innovation. Mentor ASMs and drive a high-performance culture. Ensure compliance with regulatory standards and corporate governance. Qualifications: Postgraduate degree in Business Administration or Engineering. 12-15 years in senior sales roles, preferably in multinational lubricant companies. Track record of managing pan-India teams and scaling revenue by 20%+ annually. Expertise in strategic planning and cross-functional collaboration. In-depth knowledge of Indias automotive regulations and market dynamics. Perks: Executive compensation package with profit-sharing. Global leadership exposure and networking opportunities. Relocation support for eligible candidates
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
We are seeking a results-oriented and detail-driven Financial Planning and Analysis (FP&A) professional to join our dynamic finance team in Pune. The ideal candidate is a qualified Chartered Accountant with 3-5 years of post-qualification experience, excellent analytical skills, and hands-on expertise in Power BI. Prior experience in the real estate sector will be an advantage, though not mandatory. Key Responsibilities: Support in cash flow preparation Support forecasting, and long-range planning processes in collaboration with business stakeholders. Analyze monthly financial performance, variance analysis, and provide actionable insights. Develop and maintain dashboards and financial models using Power BI and Excel to support business decision-making. Provide timely and accurate reporting of key financial metrics, KPIs, and management reports. Partner with business teams to evaluate new opportunities, cost optimization, and revenue enhancement initiatives.
Posted 2 months ago
4.0 - 7.0 years
6 - 12 Lacs
Lucknow
Work from Office
CEDCOSS is seeking a passionate Sr. Customer Success Manager who will play a pivotal role in ensuring our customers achieve their desired outcomes while using our SAAS and E-commerce solutions. You will be the primary point of contact for our clients, guiding them through their journey with our products and services. Your mission is to drive customer satisfaction, retention, and expansion through proactive engagement and personalized support. Responsibilities well trust you with: Customer Onboarding: Conduct thorough onboarding sessions to introduce clients to our products and services. Collaborate with the Sales and Implementation teams to ensure a seamless transition from the sales process to product adoption. Account Management: Develop and maintain strong, long-term relationships with key customer stakeholders. Continuously assess customer needs and goals, providing tailored solutions and recommendations. Upselling and Cross-Selling: Identify opportunities for customers to upgrade their subscriptions or purchase additional products or services. Collaborate with sales teams to execute upsell and cross-sell strategies. Renewals and Retention: Ensure that customers renew their contracts or subscriptions. Develop and execute retention strategies to prevent customer churn. Proactively engage with at-risk customers to address their concerns. Customer Education: Create and deliver training materials, webinars, and documentation to empower customers to maximize the value of our products. Keep customers informed about product updates, best practices, and industry trends. Support and Issue Resolution: Serve as the primary point of contact for customer inquiries and issues, ensuring timely resolution. Collaborate with technical support teams to resolve technical challenges effectively. Product Knowledge: Stay up-to-date on product updates, features, and capabilities. Be able to demonstrate and communicate the product's value to customers. Cross-Functional Collaboration: Work closely with sales, marketing, product development, and other teams to align customer success efforts with the overall company strategy. Share customer insights and feedback with relevant departments to drive product improvements. Core Competencies: Bachelors degree in business, marketing, or a related field (Masters degree preferred). Proven experience in a customer-facing role, such as customer success, account management, or sales. Strong communication and interpersonal skills. Excellent problem-solving and conflict-resolution abilities. Demonstrated ability to manage multiple customer accounts simultaneously. Proficiency in customer relationship management (CRM) software. Data-driven mindset with the ability to analyze and interpret customer data. Key Skills: Customer Success Management Churn Management Customer Retention Strategies Account Management Onboarding and Training Upselling and Cross-Selling Issue Resolution Product Knowledge Cross-Functional Collaboration Why CEDCOSS? CEDCOSS stands tall as a vanguard of innovation, an aggregator of possibilities, and an enabler of technological prowess. Our expert team under the roof of CEDCOSS is a collective force dedicated to delivering cutting-edge products that redefine industry standards. Specializing in e-commerce development, mobile app development, progressive web apps, API integration, CRM and ERP development, cloud architecture, DevOps, AWS-SaaS development, Artificial Intelligence (AI), Machine Learning, Virtual Intelligence, Chatbots, and Cross-Platform Development Tools, we craft comprehensive products that serve as the technical backbone for online ventures. Our impact extends globally, catering to a diverse clientele that includes big tech companies, MSMEs, and ambitious entrepreneurs. As partners, we stride alongside Fortune 500 organizations and Global 2000 enterprises, forging alliances with tech giants such as Google, Meta, and Amazon. In the realm of digital transformation, CEDCOSS isn't just a digital product creator; we are architects of digital excellence. And the PERKS | The good stuff you get for working hard Flexible working for a better work-life balance The five-day workweek for more time off A plethora of industry exposure and self-growth opportunities JOIN US to maximize your impact on strategy and performance.
Posted 2 months ago
2.0 - 7.0 years
5 - 10 Lacs
Noida
Work from Office
. Serve as the primary point of contact for clients. . Maintain long-term professional relationship. . Coordinate internally to ensure communication is timely, clear & professional. .Maintain and update database of new & existing clients. Required Candidate profile . Preferred female candidates only . Pleasing personality . Excellent communication skills.
Posted 2 months ago
10.0 - 15.0 years
32 - 45 Lacs
Kolkata
Work from Office
Job Title: Sales Head Luxury Boutique Hotel Group Company Name: Confidential Location: Kolkata, West Bengal Experience: 10 to 15 Years Salary: 35 -45 LPA (depending on the right candidate) Industry: Hotels / Hospitality / Travel Functional Area: Sales, Business Development Role Category: Senior Management Employment Type: Full Time, Permanent Job Description: We are a luxury boutique hotel group headquartered in Kolkata with a growing portfolio of exclusive properties across the North Eastern states of India. We are looking for an experienced and dynamic Sales Head to lead our revenue and business development efforts across domestic and international markets. Key Responsibilities: Develop and execute strategic sales plans to drive revenue across all current and up coming hotel properties. Build and manage B2B relationships with luxury travel agents, OTAs, corporates, and wedding planners. Identify and develop new market opportunities in domestic (metros) and international segments. Lead a team of regional sales managers and ensure achievement of sales targets. Represent the brand at trade shows, networking events, and industry forums. Collaborate with marketing, digital, and operations teams for cohesive brand messaging and service delivery. Regular travel to North Eastern properties and key feeder markets required. Desired Candidate Profile: 10+ years of sales experience in the hospitality industry, preferably in boutique/luxury hotels. Strong network within the luxury travel trade and corporate travel ecosystem. Excellent communication, negotiation, and team leadership skills. Based in or willing to relocate to Kolkata. Familiar with CRM tools, PMS systems, and digital sales platforms. Perks and Benefits: Attractive fixed + performance-linked pay Travel benefits across hotel locations Opportunity to lead a premium experiential brand High visibility role with direct impact on business growth
Posted 2 months ago
5.0 - 9.0 years
13 - 18 Lacs
Gurugram
Work from Office
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position supports OSS (Optum Shared Services) organization based out of US. Responsible for preparing budget and forecast on annually/quarterly basis. This position is also responsible for month end closing, reporting to leadership for their respective P&L’s at department level and provide all the data points for making investment decisions. This position is also responsible for making CBA’s and adhoc financials analysis. Incumbents are responsible for dealing professionally and ethically safeguarding confidential information, adhering to UHG’s Principles of Integrity and Compliance. Primary Responsibilities Forecast: Manage Lift & Lands / Budget Transfers Finalization of Budgets/Forecast Preparation of material for monthly leadership review Prepare bridges and commentary for Customer review Facilitate communication to customers (Business Reviews) and Respond to any questions from Customers Month End: At month end the support the calculation of estimates Variance analysis, bridging and commentary Review commentary and share with VPs and other leaders Complete Run Rate analysis Review variances and adjust best estimates for future months Manage Census change Creating month end reports, including P&L, and individual report for capital programs that helps operational partners Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications 5+ years of financial and operational management experience 5+ years of experience working collaboratively and influence across a matrix environment to drive revenue enhancement and expense management initiatives Proven experience driving business performance in a high growth environment Work experience anticipating accounting, financial reporting, forecasting and operational issues, assessing their implications and developing and implementing an appropriate action plan Preferred Qualification Bachelor's degree in accounting #NJP, #SSF&A
Posted 2 months ago
8.0 - 10.0 years
12 - 14 Lacs
Gurugram
Work from Office
Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills: Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience: • Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment • Working knowledge of GA4 Qualification: • Any Graduate with good Analytical & Technical bend of mind [MBA preferred]
Posted 2 months ago
8.0 - 10.0 years
12 - 14 Lacs
Gurugram
Work from Office
Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly Recurring Revenue (MRR) growth for Data Care Program (DIY Software) You will responsible for increasing the Life-Time Value of the Customer Managing Customer Life-cycle management after sales Create a system and process to identify customers who have high potential of churn, up-sell, and down-sell. Work with marketing to design and implement campaigns to educate our customers to minimize churn You will be responsible to increase the Average Revenue per User (ARPU) every year, thus increasing the net ARR growth. You will be responsible for setting & managing the Products on all our E-commerce platform. Key Skills: Demonstrable evidence of ability to make things happen in a cross functional matrix environment Numerate and Articulate tell the story using data and vice versa Demonstrated experience building strong relationships with key internal and external stakeholders, with experience working cross-functionally to drive results Experience: • Total 8 years or more experience with 5+ years of relevant experience, with demonstrated success leading in eCommerce ideally in an International Business environment • Working knowledge of GA4 Qualification: • Any Graduate with good Analytical & Technical bend of mind [MBA preferred]
Posted 2 months ago
14 - 24 years
40 - 90 Lacs
Navi Mumbai
Work from Office
Job Title: Vice President of Revenue Assurance Department: Finance Location: Airoli , Navi Mumbai Reports To: Chief Financial Officer (CFO) Office Hours : 12pm to 9pm IST Work from Office Position Overview: The Vice President of Revenue Assurance will lead strategic initiatives to safeguard and optimize the integrity of the organization's revenue stream. This role is pivotal in minimizing revenue leakage, ensuring billing accuracy, and maintaining compliance across all revenue-related processes. Collaborating closely with cross-functional teams, the leader will ensure that the company's revenue is fully maximized through effective claim submission, reimbursement tracking, and revenue collection. Additionally, the role will be responsible for the development and execution of a robust revenue assurance framework, identifying and rectifying discrepancies, and driving performance optimization to ensure financial and operational precision. Key Responsibilities: Revenue Integrity Strategy: Formulate and implement a comprehensive revenue assurance strategy aimed at identifying opportunities to maximize revenue, mitigate losses, and ensure full and accurate reimbursement for services rendered while estimating accurate future estimates. Financial Monitoring & Reporting: Oversee the tracking, analysis, and reporting of revenue-related metrics, ensuring real-time visibility into performance. Provide regular updates to senior leadership regarding trends, gaps, and potential recovery opportunities. Process Optimization: Continuously assess and refine revenue cycle processes from patient registration through to claims submission and payment collection to enhance efficiency, reduce errors, and improve outcomes. Data Analysis & Reporting: Utilize data analytics and reporting tools to identify patterns, trends, and areas of potential risk or inefficiency within the revenue cycle. Implement corrective measures as needed to address identified issues. Cross-Functional Collaboration: Collaborate with operational, IT, and finance teams to address revenue assurance-related challenges, ensuring that billing practices align with clinical documentation and payer requirements. Audit & Risk Management: Identify potential discrepancies or areas of financial leakage. Develop and implement solutions to resolve issues and improve financial outcomes. Team Leadership & Development: Lead, mentor, and develop a team of revenue assurance professionals, ensuring they possess the necessary skills and expertise to perform effectively and progress within the organization. Accounting & Solutioning: Ensure proficiency with INDAS and US GAAP revenue recognition guidelines and stay updated on emerging revenue recognition structures to guide strategic decision-making. Technology & Systems Implementation: Lead the evaluation and implementation of revenue assurance tools and technologies to improve the accuracy and efficiency of the revenue cycle, working closely with IT teams on system upgrades and enhancements. Qualifications: Education: MBA or Chartered Accountant (CA) . Experience: Minimum of 10-20 years in revenue assurance, billing, claims management, Revenue forecasting and reimbursement processes. Should be at AVP or Equivalent role Skills and Competencies: Strong analytical and problem-solving abilities, with a track record of identifying trends and discrepancies and implementing corrective actions. Excellent leadership skills with a proven ability to manage, mentor, and develop high-performing teams. Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all organizational levels. Strategic thinker capable of driving operational excellence while managing risk. Detail-oriented, results-driven, and adept at managing multiple projects and initiatives simultaneously. Interested candidates can share their profile at: anandi.bandekar@gebbs.com
Posted 2 months ago
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