Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
Role: Sales Performance & Strategy Location: Mumbai Brief on the Role:We are looking for a strategic and results-oriented professional in Sales Performance & Strategy to lead initiatives that drive measurable sales growth, streamline sales processes, and align performance with our long-term business goals. We require a leader who can blend deep analytical insights with a strong operational mindset to transform our sales performance at scale. About Us: Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer a unified software-cum-payments platform to corporates, for their employee expenses, benefits, and rewards as well as their vendor payments and channel incentives. We are form-factor agnostic and offer a variety of payment instruments including corporate credit cards, purchase cards, virtual cards, prepaid cards, wearables, etc. issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, and IndusInd Bank among others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries, to name a few. Visit us at www.zaggle.in to know more about us! Key Responsibilities:Lead the development and execution of sales strategies to drive revenue growth and improve sales performance across the organization.Analyse key sales metrics and performance data to identify trends, recommend actionable insights, and continuously optimize sales activities.Set and manage ambitious sales targets in collaboration with leadership, ensuring alignment with broader business objectives and market trends.Design and implement sales process improvements to streamline workflows, boost efficiency, and accelerate sales cycles.Develop sales forecasting models to drive accurate predictions and align resources with projected growth.Collaborate with senior leadership and cross-functional teams (Marketing, Product, Customer Success) to refine go-to-market strategies and optimize sales execution.Establish and nurture a performance-driven culture within the sales team by introducing new tools, training programs, and clear accountability measures. Qualifications:Bachelor’s degree in business, Finance, Marketing, or related field (MBA or advanced degree preferred). Experience:7+ years of experience in sales strategy, performance management, or operations (SaaS or Fintech experience is a plus).Proven track record in driving sales growth and optimizing sales processes at a senior level.Advanced proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales analytics platforms. Must Have's:Strong analytical skills with the ability to make data-driven decisions and provide actionable insights.Exceptional leadership, communication, and interpersonal skills.Ability to thrive in a dynamic, fast-paced, and evolving environment.
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
“Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” Roles and Responsibilities: Responsible for generating business from Corporates that by selling the expense managements system which help the organization to track the expenditure within the organization. Engage with key stake holders - Marketing Head, Sales Head, Procurement Head, CFO, CHROs in the client organization and provide a suitable solution for their requirements. Cross Sell other Products - SAVE/EMS/ Zoyer SAAS products along with core EMS Network solutioning. Have to Onboard clients and manage New / Existing clients - 70% Hunter role and 30% Farming Role Qualification: Bachelor’s Degree and / or MBA Must Have’s Adopts a Strategic Sales Approach 4+ years of experience. Solutioning mindset. Ability to identify opportunities and offer relevant solutioning to win deals. Good listener and influencer of people with thoughts and ideas. Ability to identify the influencer, Decision Maker at the clients end to win deals. Deeply engraved Cross Sell ability. Excellent communicator in English and local language. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Analytical & Solutioning mindset and number driven. Ownership Excellent networking and relationship-building skills. Strong commercial acumen. New age consultative selling. Customer service orientation – Value-based. Ability to work in a high-energy, fast-paced environment. Can carve their own path. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About Zaggle : Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form-factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Visit us at www.zaggle.in to know more! About the Role : We are looking for a dynamic, data-savvy, and innovative Growth Marketing Lead to join our Marketing team. This person will drive New User acquisition, engagement and retention strategies across various channels, including digital marketing, Content Marketing, SEO, Paid Media, Social Media, Email Marketing and Affiliate partnerships. The ideal candidate is a hands-on, entrepreneurial marketer with deep experience in scaling growth for SaaS products, leveraging both Performance marketing and organic growth strategies. Job Responsibilities: Responsible for All the Growth and Performance marketing initiatives across existing and emerging categories for Zaggle. Liaise with Internal stakeholders to drive revenue metrics by maintaining a qualified pipeline for Top/ Mid and Bottom Funnel requirements. Strategizing & Executing Segmentation strategies for revenue growth. Optimizing content campaigns, messaging and navigation through frequent testing and data analysis, documenting the results, and sharing best practices. Devise and Execute performance campaign strategies across all paid media channels (social media, Affiliate Channels, Google search, Display, Account Based Marketing etc.) Liaise with internal and external stakeholders to drive any asset creation and delivery as per timelines to assist in such initiatives. Conduct regular research from time to time to obtain product feedback and translate them to actionable insights Liaise with Business and product teams for new product GTM, owning the Demand generation calendar and regular tracking & reporting. Qualifications: Post Graduate / MBA Must Have's: Graduation (minimum requirement). Minimum 8-10 years of proven Product Marketing Experience across B2B SaaS or B2B2C companies. Strong analytical and problem-solving skills. Hands-on experience with CRM and email automation tools (HubSpot, Mailchimp, etc.) Proficiency in growth marketing tools (Google Analytics, HubSpot, Marketo, Salesforce, SEMrush, etc.) Exposure to FinTech OR SaaS industries preferred Ownership and ability to liaise with Senior Business and Product leaders to translate vision to action Effective communication skills. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Deeply Analytical & Solutioning mindset. Ownership. Excellent networking and relationship-building skills. Customer service orientation Ability to work in a high-energy, fast-paced environment. Can carve their own path. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Enterprise Sales Manager - Forex Sales - Mumbai / Gurgaon About Us: Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” https://inc42.com/buzz/fintech-saas-startup-zaggle-makes-stock-market-debut-lists-at-inr-164-share-price Job Summary: The Forex Sales Manager is responsible for developing and implementing sales strategies to increase forex revenue. This role involves dealing with senior corporate stakeholders , building profitable portfolio for Zaggle, and maintaining relationships with them, and ensuring compliance with regulatory requirements. Roles and Responsibilities Sales Strategy Development: Develop and implement effective sales strategies to meet and exceed revenue targets. Identify new business opportunities and market trends to drive growth Onboarding new clients and facilitate transaction query Client Relationship Management : Build and maintain strong relationships with key executives and decision makers for enterprise clients Understand client needs and provide appropriate forex solutions. Handle client queries and resolve issues promptly. Market Research and Analysis: Conduct market research to identify potential clients and competitors. Analyse market trends and provide insights to the sales team. Monitor industry developments and regulatory changes. Regulatory Compliance: Ensure all sales activities comply with local and international regulatory requirements. Maintain accurate records of sales transactions and client interactions. Reporting and Documentation: Prepare regular sales reports for senior management. Document sales activities and client communications. Maintain up-to-date records in the customer relationship management (CRM) system. Qualifications: Bachelor’s degree in finance, Business Administration, or a related field. MBA is a plus. Must Have's Minimum of 5 years of experience in bank/fintech forex sales or a related field. Proven track record of achieving sales targets. Strong understanding of the forex market and regulatory landscape Superior communication and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using CRM software and other sales tools. Ability to work under pressure and meet tight deadlines. Willingness to travel as required. Proficiency in multiple languages is an advantage, particularly in the Indian context. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Analytical & Solutioning mindset and number driven. Ownership. Excellent networking and relationship-building skills. Strong commercial acumen. New age consultative selling. Customer service orientation – Value-based. Ability to work in a high-energy, fast-paced environment. Can carve their own path. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About Us Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” https://inc42.com/buzz/fintech-saas-startup-zaggle-makes-stock-market-debut-lists-at-inr-164-share-price Roles and Responsibilities • Analyze data to identify cross-selling opportunities and develop targeted strategies to increase revenue. • Collaborate with sales teams to understand customer needs and preferences, align cross-selling efforts with sales goals. • Work closely with marketing teams to develop campaigns and promotional materials that promote cross-selling initiatives. • Monitor and evaluate the performance of cross-selling campaigns, adjusting strategies as needed to optimize results. • Conduct market research to identify emerging trends and opportunities for cross-selling new products or services. • Develop and maintain relationships with key stakeholders across departments to ensure alignment and support for cross-selling initiatives. • Provide training and support to sales and customer service teams to effectively communicate cross-selling opportunities to customers. • Track and report on key performance indicators related to cross-selling efforts, including revenue growth, customer retention, and satisfaction metrics. • Stay informed about industry best practices and technologies related to cross-selling and customer relationship management. • Continuously seek ways to improve cross-selling processes and strategies to drive business growth. Qualification: • Bachelors and / or MBA Must Have's • 5-6 years of Manager experience of cross selling (Preferred banking based product) • Proven experience in sales, marketing, or customer relationship management, with a focus on cross-selling initiatives • Strong analytical skills with the ability to interpret data and make strategic recommendations. • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment. • Knowledge of CRM systems and other tools for managing customer data and segmentation • Familiarity with market research techniques and methodologies • Ability to think creatively and innovatively to develop new cross-selling opportunities. • Results-oriented mindset with a track record of driving measurable business impact through cross-selling strategies • Strong leadership skills with the ability to motivate and influence others towards common goals Personal Attributes: • Excellent People Management. • Bold, ambitious & go-getter. • Analytical & Solutioning mindset and number driven. • Ownership • Excellent networking and relationship-building skills • Strong commercial acumen • New age consultative selling • Customer service orientation – Value-based • Ability to work in a high-energy, fast-paced environment • Can carve their own path Show more Show less
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” Key Responsibilities Responsible for generating business from Corporates that by selling the expense managements system which help the organization to track the expenditure within the organization. Engage with key stake holders - Marketing Head, Sales Head, Procurement Head, CFO, CHROs in the client organization and provide a suitable solution for their requirements. Cross Sell other Products - SAVE/ EDGE / Zoyer SAAS products along with core EMS Network solutioning. Have to Onboard clients and manage New / Existing clients. Must Have’s Adopts a Strategic Sales Approach. Solutioning mindset. Ability to identify opportunities and offer relevant solutioning to win deals. Good listener and influencer of people with thoughts and ideas. Ability to identify the influencer, Decision Maker at the clients end to win deals. Deeply engraved Cross Sell ability. Excellent communicator in English and local language Qualification & Exposure Bachelors / master’s degree 4-10 years’ Experience in Start-up eco-system / growth stage companies as an individual contributor.
Hyderabad, Telangana, India
None Not disclosed
On-site
Full Time
About Us Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” https://inc42.com/buzz/fintech-saas-startup-zaggle-makes-stock-market-debut-lists-at-inr-164-share-price Roles and Responsibilities • Analyze data to identify cross-selling opportunities and develop targeted strategies to increase revenue. • Collaborate with sales teams to understand customer needs and preferences, align cross-selling efforts with sales goals. • Work closely with marketing teams to develop campaigns and promotional materials that promote cross-selling initiatives. • Monitor and evaluate the performance of cross-selling campaigns, adjusting strategies as needed to optimize results. • Conduct market research to identify emerging trends and opportunities for cross-selling new products or services. • Develop and maintain relationships with key stakeholders across departments to ensure alignment and support for cross-selling initiatives. • Provide training and support to sales and customer service teams to effectively communicate cross-selling opportunities to customers. • Track and report on key performance indicators related to cross-selling efforts, including revenue growth, customer retention, and satisfaction metrics. • Stay informed about industry best practices and technologies related to cross-selling and customer relationship management. • Continuously seek ways to improve cross-selling processes and strategies to drive business growth. Qualification: • Bachelors and / or MBA. Must Have's • 5-6 years of Manager experience of cross selling (Preferred banking based product). • Proven experience in sales, marketing, or customer relationship management, with a focus on cross-selling initiatives. • Strong analytical skills with the ability to interpret data and make strategic recommendations. • Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and departments. • Demonstrated ability to manage multiple projects and priorities in a fast-paced environment. • Knowledge of CRM systems and other tools for managing customer data and segmentation • Familiarity with market research techniques and methodologies. • Ability to think creatively and innovatively to develop new cross-selling opportunities. • Results-oriented mindset with a track record of driving measurable business impact through cross-selling strategies. • Strong leadership skills with the ability to motivate and influence others towards common goals. Personal Attributes: • Excellent People Management. • Bold, ambitious & go-getter. • Analytical & Solutioning mindset and number driven. • Ownership. • Excellent networking and relationship-building skills. • Strong commercial acumen. • New age consultative selling. • Customer service orientation – Value-based. • Ability to work in a high-energy, fast-paced environment. • Can carve their own path.
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
About Us “Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” https://inc42.com/buzz/fintech-saas-startup-zaggle-makes-stock-market-debut-lists-at-inr-164-share-price Roles and Responsiblities Actively sourcing new sales opportunities through social media and other portals, cold-calling and emailing. Developing in-depth knowledge of product features and benefits. Utilizing virtual meetings to build relationships with new customers. Advising customers on suitable product selection based on their needs and specifications. Sales funnel planning & maintenance duly catalogued in the CRM. Qualifying marketing generated leads for Digital Sales Consultants based on pre- defined criteria. Education Qualification Graduation (minimum requirement). Must Have’s Proven B2B Sales Experience. Strong analytical and problem-solving skills. Prior B2B SaaS sales experience preferred. Start-ups and SMEs (Small & Medium Enterprises) sales exposure preferred. Exposure to FinTech or Expense Management sales will be an added advantage (not mandatory). Excellent negotiation and consultative sales skills. Effective communication skills. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Analytical & Solutioning mindset and number driven. Ownership. Excellent networking and relationship-building skills. Strong commercial acumen. New age consultative selling. Customer service orientation – Value-based. Ability to work in a high-energy, fast-paced environment. Can carve their own path.
Mumbai, Maharashtra, India
None Not disclosed
On-site
Full Time
About Zaggle : Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form-factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Visit us at www.zaggle.in to know more! About the Role : We are looking for a dynamic, data-savvy, and innovative Growth Marketing Lead to join our Marketing team. This person will drive New User acquisition, engagement and retention strategies across various channels, including digital marketing, Content Marketing, SEO, Paid Media, Social Media, Email Marketing and Affiliate partnerships. The ideal candidate is a hands-on, entrepreneurial marketer with deep experience in scaling growth for SaaS products, leveraging both Performance marketing and organic growth strategies. Job Responsibilities: Responsible for All the Growth and Performance marketing initiatives across existing and emerging categories for Zaggle. Liaise with Internal stakeholders to drive revenue metrics by maintaining a qualified pipeline for Top/ Mid and Bottom Funnel requirements. Strategizing & Executing Segmentation strategies for revenue growth. Optimizing content campaigns, messaging and navigation through frequent testing and data analysis, documenting the results, and sharing best practices. Devise and Execute performance campaign strategies across all paid media channels (social media, Affiliate Channels, Google search, Display, Account Based Marketing etc.) Liaise with internal and external stakeholders to drive any asset creation and delivery as per timelines to assist in such initiatives. Conduct regular research from time to time to obtain product feedback and translate them to actionable insights Liaise with Business and product teams for new product GTM, owning the Demand generation calendar and regular tracking & reporting. Qualifications: Post Graduate / MBA Must Have's: Graduation (minimum requirement). Minimum 8-10 years of proven Performance Marketing Experience across B2B SaaS or B2B2C companies. Strong analytical and problem-solving skills. Hands-on experience with CRM and email automation tools (HubSpot, Mailchimp, etc.) Proficiency in growth marketing tools (Google Analytics, HubSpot, Marketo, Salesforce, SEMrush, etc.) Exposure to FinTech OR SaaS industries preferred Ownership and ability to liaise with Senior Business and Product leaders to translate vision to action Effective communication skills. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Deeply Analytical & Solutioning mindset. Ownership. Excellent networking and relationship-building skills. Customer service orientation Ability to work in a high-energy, fast-paced environment. Can carve their own path.
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
Enterprise Sales Manager - Forex Sales - Gurgaon About Us: Zaggle is a B2B2C SaaS FinTech company, digitizing spends to drive growth and unlock value through automated and innovative workflows. Zaggle is a market leader in the space of Spend Management and is one of the few profitable and listed (NSE: ZAGGLE) new age companies in India. We offer to corporates a unified software cum payments platform for the employee expense, benefits, rewards as well as their vendor payments and channel incentives. We are form factor agnostic and offer a variety of payments instruments including corporate credit cards, purchase cards, virtual cards, Prepaid cards, wearables etc., issued in partnership with leading banks like Kotak Mahindra Bank, ICICI Bank, Yes Bank, SBI Cards, IndusInd Bank amongst others. Our platform solutions are sector-agnostic, and our network of corporate customers covers the BFSI, Technology, Healthcare, Manufacturing, FMCG, Infrastructure and Automobile industries, among others. Some of our well-known customers include TATA Steel, Persistent Systems, Toshiba, Inox, Pitney Bowes, Wockhardt, PCBL (RP –Sanjiv Goenka Group) and Greenply Industries to name a few. Visit us at www.zaggle.in to know more about us!” https://inc42.com/buzz/fintech-saas-startup-zaggle-makes-stock-market-debut-lists-at-inr-164-share-price Job Summary: The Forex Sales Manager is responsible for developing and implementing sales strategies to increase forex revenue. This role involves dealing with senior corporate stakeholders , building profitable portfolio for Zaggle, and maintaining relationships with them, and ensuring compliance with regulatory requirements. Roles and Responsibilities Sales Strategy Development: Develop and implement effective sales strategies to meet and exceed revenue targets. Identify new business opportunities and market trends to drive growth Onboarding new clients and facilitate transaction query Client Relationship Management : Build and maintain strong relationships with key executives and decision makers for enterprise clients Understand client needs and provide appropriate forex solutions. Handle client queries and resolve issues promptly. Market Research and Analysis: Conduct market research to identify potential clients and competitors. Analyse market trends and provide insights to the sales team. Monitor industry developments and regulatory changes. Regulatory Compliance: Ensure all sales activities comply with local and international regulatory requirements. Maintain accurate records of sales transactions and client interactions. Reporting and Documentation: Prepare regular sales reports for senior management. Document sales activities and client communications. Maintain up-to-date records in the customer relationship management (CRM) system. Qualifications: Bachelor’s degree in finance, Business Administration, or a related field. MBA is a plus. Must Have's Minimum of 5 years of experience in bank/fintech forex sales or a related field. Proven track record of achieving sales targets. Strong understanding of the forex market and regulatory landscape Superior communication and interpersonal skills. Strong analytical and problem-solving abilities. Proficiency in using CRM software and other sales tools. Ability to work under pressure and meet tight deadlines. Willingness to travel as required. Proficiency in multiple languages is an advantage, particularly in the Indian context. Personal Attributes: Excellent People Management. Bold, ambitious & go-getter. Analytical & Solutioning mindset and number driven. Ownership. Excellent networking and relationship-building skills. Strong commercial acumen. New age consultative selling. Customer service orientation – Value-based. Ability to work in a high-energy, fast-paced environment. Can carve their own path.
hyderabad, telangana
INR Not disclosed
On-site
Full Time
Customer Support Job Overview: Customer Support Executive is responsible for responding and resolving client reported issues associated to Zaggle - Expense Management Solution received via Support Website, email or through calls. Customer Support Executive will also be responsible for resolving and closing the tickets within the stipulated SLAs. Zaggle Support is often consultative and addresses intermediate to advanced service-related issues. Responsibility: Responsible to deliver customer-centric service experiences to Zaggle Customers during every interaction. Display superior customer service when providing inbound and outbound (email, phone, chat, email etc) application and/or functional support and resolution to customers. Maintain a strong passion for solving problems and helping customers, acting as a first line of relationship management. Research with the customer to fully diagnose the issue, respond to the customer within established timelines utilizing standard solutions. Troubleshoot cases and follow appropriate documentation steps and annotate all the steps or activities undertaken to resolve the issue. Regularly provide updates to the client on open cases to gain more information and wherever required escalate issues internally within Zaggle departments to ensure timely resolution. Effectively manage client expectations, drive client deliverables and exercise scope to ensure issue resolution. Provide consultative expertise to the client, guiding clients through key decisions and tradeoffs while resolving issues. Wherever required, effectively conduct basic product functionality trainings with clients remotely. Develop and maintain strong functional and technical Zaggle product knowledge including new release and products. Deliver outstanding client service to achieve high Customer Support Survey scores. Be aware of, and comply with, all corporate policies. Qualifications: Education, Experience & Training required: Bachelors degree or equivalent with one-three years of customer service experience. Experience in client-facing/service roles a must and experience in SaaS, EMS, HRMS, Productivity or similar software solutions. Ability to understand customer pain points and classify & articulate them in categories such as backend/frontend/UI/UX/customization/product issue etc. for faster logging and resolution. Basic understanding of issue logging, maintaining tracker and as required creating an issue ticket for same on ticketing tools. Strong organizational skills and ability to deliver on commitments Ability to pass a background check. Job Specific Specialized Knowledge & Skills: Ability to express thoughts clearly & professionally for fluent customer interaction via telephone, email etc. (English). Strong problem resolution skills proven to engage and interact with internal teams to resolve client issues. Must be comfortable in a fast-paced, fluid, and ever-changing work environment and able to facilitate changes as situation requires Must possess the ability to work both strategically and tactically. Excellent organizational, planning skills and negotiation skills. Strong technical aptitude and ability to understand technical concepts quickly. Ability to address and manage through ambiguous situations assess situations, solve problems and make decisions. Ability to prioritize and manage workload to meet deadlines. Must be results, goal, and customer service orientated. Critical Performance Competencies: Accountability Planning and Organization Listening Communication and Influence Personal/ Professional Effectiveness Business Acumen/Strategic Business Perspective Adaptability/ Flexibility Attention to Detail Change Management Decisiveness/Judgement Intelligence Tenacity Value Competencies: Displays leadership through innovation and walks an extra mile to create innovative solutions. Displays customer centric passion, empathy & responsibility to the customer. Displays excellence and relentless commitment in delivering solutions to customers. Displays compete transparency to the customer and takes ownership. Displays personal & corporate integrity Hires, develops & rewards great people Send in your resume at careers@zaggle.in,
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