Operations & Delivery Leader F&A Domain

Role Overview: As an Operations & Delivery Leader in the Finance & Accounting (F&A) domain with over 10 years of experience in BPO/Shared Services F&A Operations, you will play a crucial role in leading a multi-process engagement. Your responsibilities will include partnering with Account Managers for business planning & review, coordinating transitions, managing operations, planning governance frameworks, talent planning, financial management, resource optimization, revenue enhancement, and client engagement. Key Responsibilities: - Partner with Account Managers for business planning & review - Coordinate transitions, including planning infrastructure, technology, and people requirements - Manage operations, including coordinating resource deployment and ensuring compliance with targets - Plan governance frameworks for monitoring contractual compliance, employee engagement, and performance - Talent planning, including creating scorecards, developing career paths, and succession plans for direct reports - Financial management, such as conducting monthly reviews with BU heads and ensuring profitability through resource optimization - Identify opportunities for work redesign, staff mix, and shift optimization for resource optimization - Validate and prepare business cases for expanding services within client accounts for revenue enhancement - Engage with key client stakeholders to enhance customer satisfaction for client engagement & CSAT Qualifications Required: - Strong hands-on experience in Record to Report (RTR), Accounts Receivable (AR), and Financial Planning & Analysis (FP&A) areas (Note: No additional details of the company were mentioned in the job description),