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Sparta Systems
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Field Service Engr I

Field Service Engr I

Sparta Systems

8 - 13 years

2 - 6 Lacs

kolkata

Posted:1 week ago| Platform:

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Skills Required

fire alarm system access control system service level compliance customer satisfaction revenue enhancement cctv operations preventive maintenance revenue collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

Having good Technical Knowledge in Fire Alarm System, CCTV System, Access control system and BMS Systems .Should be able to Interact with Client and Operation Teams. Accountable for arrangement of spares, Consumables items as per the contract. Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team. Preparing and Maintaining records of Preventative & breakdown maintenance. Billing and Payment follow-up with Client. Competent mapping and Training to team members. Developing maintenance plans, implementation plans, test plans and final reports.

Service bank growth and revenue enhancement
Drive customer satisfaction parameters.
Drive safety protocols at site.
Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters)
To ensure 100% compliance on Service Level Agreement
Handling a team of Service Engineers
Technical skills:
FDA, CCTV, ACS, BMS, PA, IBMS etc.
Achieving Order Booking, Revenue & Collection plan every month
Skills/Qualifications: - Ability to handle a team
Team player, Effective communication skills, Customer facing, Result oriented & hard working

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Field Service Engr I