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8.0 - 10.0 years
12 - 14 Lacs
Gurugram
Work from Office
Job Role This is a critical role for a well-established Data Care SaaS Business, with 30+ years of history. You will be working with senior stakeholders to enlarge & maintain customer base to increase renewal business, by delivering first class retention strategy like customer loyalty program to reduce churn, grow MRR (monthly recurring revenue), communication, deals & promotion. Upselling & cross selling program. This is an end-to-end role, both with strategic and implementation. You will be utilizing your experience not exclusively for the subscription business but to work and improve our E- commerce platforms. Key Deliverables: You will be driving Annual Recurring Revenue (ARR) & Monthly ...
Posted 3 months ago
14 - 24 years
40 - 90 Lacs
Navi Mumbai
Work from Office
Job Title: Vice President of Revenue Assurance Department: Finance Location: Airoli , Navi Mumbai Reports To: Chief Financial Officer (CFO) Office Hours : 12pm to 9pm IST Work from Office Position Overview: The Vice President of Revenue Assurance will lead strategic initiatives to safeguard and optimize the integrity of the organization's revenue stream. This role is pivotal in minimizing revenue leakage, ensuring billing accuracy, and maintaining compliance across all revenue-related processes. Collaborating closely with cross-functional teams, the leader will ensure that the company's revenue is fully maximized through effective claim submission, reimbursement tracking, and revenue collect...
Posted 4 months ago
7 - 12 years
10 - 15 Lacs
Navi Mumbai, Mumbai (All Areas)
Hybrid
Roles and Responsibilities: Government Sales/ Government Business/ Tendering Knowledge Leads Generation from New and Existing Clients (Government & Private) Travelling to Different Cities and States of India to meet new Clients for Business Generation To be able to resolve client queries and provide solutions to aid them in their procurement Manage your client base through excellent follow up on leads for existing and New Clients Understanding Requirement of Clients & Sending Quotations and Follow Up for Closure Payment follow up for Sales order (Private and Government Clients) Existing client relationship and generating order from them To participate in the Government Tender Procedure corre...
Posted 4 months ago
4 - 9 years
5 - 10 Lacs
Lucknow
Hybrid
Roles and Responsibilities: Government Sales/ Government Business/ Tendering Knowledge Leads Generation from New and Existing Clients (Government & Private) Travelling to Different Cities and States of India to meet new Clients for Business Generation To be able to resolve client queries and provide solutions to aid them in their procurement Manage your client base through excellent follow up on leads for existing and New Clients Understanding Requirement of Clients & Sending Quotations and Follow Up for Closure Payment follow up for Sales order (Private and Government Clients) Existing client relationship and generating order from them To participate in the Government Tender Procedure corre...
Posted 4 months ago
3 - 5 years
2 - 6 Lacs
Mumbai, Nagpur, Thane
Work from Office
Lead generation . Develop and execute a comprehensive lead generation strategy to attract potential clients along with Marketing and internal team. Identify and leverage appropriate channels such as social media, content marketing, paid advertising, and partnerships! Monitor industry trends and competitor activities to refine the lead generation approach Lead segmentation and qualification Collaborate with marketing and sales teams to establish clear criteria for qualified leads. Collaborate with Analytics team to get the lead scoring system to prioritize and segment leads based on their potential value and readiness to convert. Implement an effective lead nurturing process to engage and edu...
Posted 4 months ago
2 - 7 years
10 - 15 Lacs
Noida
Work from Office
Key Job Description: 2-4 years experience in a customer-facing, technical roles in either SaaS, Ecommerce, or Marketing automation technology Manage a portfolio of existing accounts by maintaining engagement and utilizing value-based account management techniques for retention and growth. Lead the onboarding process for new clients and work on any new implementation requirements Conduct regular business review meetings (weekly/monthly/quarterly, as needed) with C-level executives to incorporate account performance metrics, industry insights, best practices for customers, and identification of areas for improvement and growth opportunities. Serve as the initial point of contact for escalated ...
Posted 4 months ago
3 - 7 years
2 - 3 Lacs
Greater Noida
Work from Office
- We are looking for an experienced customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.
Posted 4 months ago
1.0 - 6.0 years
2 - 5 Lacs
coimbatore
Work from Office
Casagrand is seeking a proactive and customer-focused Customer Retention Executive for its Pune operations. The ideal candidate will be responsible for building strong relationships with existing customers, ensuring their satisfaction, resolving concerns promptly, and reducing attrition. This role is vital in maintaining brand loyalty and enhancing customer experience throughout the post-sales process. Key Responsibilities: Serve as the primary point of contact for existing customers post-booking. Address customer queries, concerns, and grievances in a timely and professional manner. Build trust and rapport with customers through regular communication and proactive support. Monitor customer ...
Posted Date not available
5.0 - 9.0 years
3 - 7 Lacs
bengaluru
Work from Office
Sales Head Wanted Begur, Bengaluru Build & lead our sales engine from scratch : hire team, run field & tele campaigns, close B2B/B2C deals, and drive revenue. 510 yrs in service-based sales. Apply: hrm@apnabusinez.com | 90350 78115 Annual bonus
Posted Date not available
5.0 - 10.0 years
8 - 15 Lacs
bengaluru
Work from Office
Job description: Designation : Manager - Customer Success Location : Bangalore Key Responsibilities: Client Relationship Management: Serve as the primary point of contact for key accounts. Build and nurture strong, long-lasting relationships with clients. Understand client needs and align company services to meet those needs. Service Delivery Oversight: Ensure seamless delivery of services in line with client expectations. Monitor service performance metrics and ensure SLA compliance. Proactively address service issues or concerns. Account Growth & Retention: Identify opportunities for upselling and cross-selling. Collaborate with the sales team to support business development strategies. De...
Posted Date not available
4.0 - 6.0 years
5 - 10 Lacs
gurugram
Work from Office
Job Overview: We are looking for a data-obsessed, ROI-driven Performance Marketing Manager who will take complete ownership of our digital growth engine. Youll drive high-impact campaigns across Amazon, Nykaa, Zepto, Google, Meta, and our D2C website, and be responsible for revenue performance, conversion metrics, and scaling our omnichannel presence. Performance Marketing Plan, execute, and optimize paid campaigns on Google, Meta (Instagram/Facebook), Amazon, Nykaa, Zepto, and emerging channels. Manage complete ad funnels: audience targeting, creative testing, budget allocation, and ROAS tracking. Collaborate with creative teams to develop high-performing, conversion-focused assets. Revenue...
Posted Date not available
3.0 - 5.0 years
4 - 6 Lacs
nagpur
Work from Office
Role & responsibilities 1. Generate new business from corporate clients and institutions. 2. Retain and strengthen relationships with existing customers. 3. Resolve customer issues and queries promptly and effectively. 4. Ensure timely collection of outstanding dues through strong follow-ups with customers. 5. Promote and sell value-added services to increase business from existing clients. 6. Respond immediately to any urgent customer requirements. Preferred candidate profile Candidate with Sales experience in logistics background will be preferred only.
Posted Date not available
1.0 - 3.0 years
4 - 5 Lacs
noida
Work from Office
Virtual Drive for Retention/ Renewal Executive https://teams.microsoft.com/l/meetup-join/19%3ameeting_OGZjYWM1YWYtNzBkMi00MzJjLTgwMzYtZjNmNmI5NGExMjg4%40thread.v2/0?context=%7b%22Tid%22%3a%220ee9b5f9-52b3-4351-8198-c4804cd66b68%22%2c%22Oid%22%3a%22fa8dfc70-5f94-44b1-9061-c2426236746f%22%7d About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology,...
Posted Date not available
3.0 - 8.0 years
9 - 12 Lacs
noida, gurugram, delhi / ncr
Work from Office
Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support ...
Posted Date not available
4.0 - 9.0 years
5 - 12 Lacs
ahmedabad
Work from Office
The Product Manager is responsible for leading the strategy, roadmap, development, and success of a product, especially in the B2C/D2C space. This role focuses on delivering user-centric solutions that drive growth, engagement, and revenue. deeply understand our target audience, identify their needs, and translate them into compelling product experiences. Key Responsibilities: Define product vision, strategy, and roadmap. Manage the entire product lifecycle idea, development, launch, growth, and end-of-life. Understand customer needs through market research and user feedback. Launch new products or features with clear go-to-market strategies. Monitor product performance, user engagement, and...
Posted Date not available
15.0 - 24.0 years
15 - 30 Lacs
bengaluru
Work from Office
Role & responsibilities A Head of Sales and Operations is a leadership role that oversees both the sales and operational functions within a company to drive revenue growth and improve efficiency . This individual is responsible for developing and implementing strategies that align sales efforts with operational capabilities, ensuring seamless execution and maximum impact. They also play a key role in sales forecasting, sales process optimization, and sales technology implementation. Preferred candidate profile Sales and Operations Head is a senior-level executive who oversees and optimizes all aspects of a company's sales operations . This role focuses on driving revenue growth, improving sa...
Posted Date not available
2.0 - 7.0 years
3 - 6 Lacs
bengaluru
Work from Office
Key Responsibilities: Facilitate smooth onboarding processes, ensuring new customers fully understand and leverage our products and services. Maintain regular communication with clients, providing proactive support and addressing inquiries promptly to ensure high levels of customer delight. Identify and pursue opportunities to cross-sell and upsell relevant products, ensuring customer needs are comprehensively addressed. Effectively manage revenue collection, ensure timely payments, and conduct rigorous follow-up for overdue invoices, maintaining revenue assurance. Regularly track and report customer feedback and satisfaction levels, highlighting areas for service improvement. Collaborate cl...
Posted Date not available
2.0 - 4.0 years
6 - 10 Lacs
mumbai
Work from Office
Job Responsibilities: Develop and execute risk-based audit plans to evaluate the effectiveness of internal controls and identify areas of improvement. Conduct thorough and objective examinations of financial statements, operational procedures, and internal controls to identify potential risks, errors, and irregularities. Assess compliance with established policies, procedures, regulations, and industry best practices. Identify and communicate control deficiencies and recommend practical solutions to address identified risks and improve process efficiency. 5. Review and evaluate operational processes to identify opportunities for cost savings, revenue enhancement, and process improvement. Col...
Posted Date not available
8.0 - 13.0 years
15 - 20 Lacs
noida, delhi / ncr
Work from Office
Strategy Development & Execution Campaign Management Content & SEO Optimization Lead Nurturing & Conversion Brand Building Content Marketing Team Leadership & Collaboration Data-Driven Marketing & Analytics Lead Generation . Required Candidate profile Must have Expert in all aspects of Digital Marketing Demand & Lead generation Implementation of AI tools in digital marketing activities
Posted Date not available
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