Ascot Hotels

Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Analysis local market trends and competitor activity to identify new business leads Prepare company contracts for the hotel in accordance with current business and pricing conditions. Analysis local market trends and competitor activity to identify new business leads Work within current business strategies and recognising potential opportunities Develop and implement creative local marketing channels, including social media channels Negotiate room rates/packages with corporate clients Create a complete Data base of all the Companies, Emailing and calling for all the promotions and activities. Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Attend Sales events, as required Identifying new contacts and developing sales leads. Ensuring enquiries become confirmed business Answer customer queries in a prompt and professional manner Upselling where possible Producing written quotations and confirmation Checking customer satisfaction and resolving any issues to ensure repeat business Develop rates, group sales deployment strategies through review of competitive data, demand analysis and mix management. Develop awareness and reputation of the hotel and the brand in the local community Coordinate with other departments for smooth functions. Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required. Showround/entertainment of the clients on regular basis. Perform other duties as assigned.