Remote
Part Time
Your potential has a place here with TTEC’s award-winning employment experience. As a Revenue Assurance Analyst working remotely in Ahmedabad, India, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in India says it all!
What You’ll Do -
We are seeking a detail-oriented and analytical Revenue Assurance Analyst to support our finance operations by ensuring accurate revenue recognition, contract compliance, and invoice validation. This role involves reviewing contracts, maintaining invoice templates, performing reconciliations, and supporting monthly and quarterly revenue analytics.
You'll report to Senior Supervisor, Revenue Assurance.
During a Typical Day, You’ll
o Access and utilize Klarity to review contracts initiated by Legal.
o Prepare and update invoice templates based on contract terms.
o Maintain and update Excel-based invoice templates ensuring accuracy of rates, quantities, and contract references.
o Lock and submit templates for approval and release to Billing Operations.
o Conduct detailed invoice reviews using a standardized checklist.
o Validate invoice amounts, line items, rates, training, bonuses/penalties, and client agreements.
o Use approved templates and data sources (Looker, Oracle, etc.) to calculate and upload revenue accruals.
o Perform JE uploads using Oracle and GL Web ADI templates.
o Update and maintain the Bill Log for accrual and reclass tracking.
o Ensure accuracy of key financial fields and document variances.
o Perform monthly reconciliations for revenue accruals and reserves using Hyperion and internal financial reports to ensure accuracy and compliance.
o Analyze monthly revenue and cost fluctuations, identifying and explaining variances that fall outside of established thresholds.
o Conduct Accrual to Invoice variance analyses to ensure alignment between financial records and billing data.
o Review and interpret quarterly revenue trends through flux analysis, comparing current and historical financial data to provide insights and support strategic decision-making
What You Bring to the Role
What You Can Expect
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
TTEC
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