Your potential has a place here with TTEC s award-winning employment experience. As a Revenue Assurance Analyst working remotely in Ahmedabad, India, you ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in India says it all!
What You ll Do -
We are seeking a detail-oriented and analytical Revenue Assurance Analyst to support our finance operations by ensuring accurate revenue recognition, contract compliance, and invoice validation. This role involves reviewing contracts, maintaining invoice templates, performing reconciliations, and supporting monthly and quarterly revenue analytics.
Youll report to Senior Supervisor, Revenue Assurance.
During a Typical Day, You ll
Contract Review & Revenue Recognition
o Access and utilize Klarity to review contracts initiated by Legal.
o Prepare and update invoice templates based on contract terms.
Invoice Template Management
o Maintain and update Excel-based invoice templates ensuring accuracy of rates, quantities, and contract references.
o Lock and submit templates for approval and release to Billing Operations.
o Conduct detailed invoice reviews using a standardized checklist.
o Validate invoice amounts, line items, rates, training, bonuses/penalties, and client agreements.
Revenue Accrual & Journal Entry Upload
o Use approved templates and data sources (Looker, Oracle, etc.) to calculate and upload revenue accruals.
o Perform JE uploads using Oracle and GL Web ADI templates.
o Update and maintain the Bill Log for accrual and reclass tracking.
o Ensure accuracy of key financial fields and document variances.
Financial Reconciliation & Revenue Analysis
o Perform monthly reconciliations for revenue accruals and reserves using Hyperion and internal financial reports to ensure accuracy and compliance.
o Analyze monthly revenue and cost fluctuations, identifying and explaining variances that fall outside of established thresholds.
o Conduct Accrual to Invoice variance analyses to ensure alignment between financial records and billing data.
o Review and interpret quarterly revenue trends through flux analysis, comparing current and historical financial data to provide insights and support strategic decision-making
What You Bring to the Role
Hands-on experience reviewing customer contracts for billing and revenue recognition using tools like Klarity or similar contract management systems.
Proficient in maintaining and validating Excel-based invoice templates, ensuring accuracy in rates, quantities, and client-specific terms.
Skilled in preparing revenue accruals and journal entries using data from systems like Looker and uploading entries via Oracle and GL Web ADI.
Experienced in performing monthly revenue reconciliations using Hyperion and financial reports, ensuring accuracy and compliance with accounting policies.
Strong analytical skills to perform variance analysis (Accrual vs. Invoice, month-over-month fluctuations), and identify root causes for discrepancies.
Comfortable working cross-functionally with Legal, Billing Operations, and Finance teams to support revenue assurance and billing accuracy.
Knowledge of revenue recognition principles and billing workflows, including approvals, invoice audits, and accrual tracking via Bill Logs.
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
Ask us about our paid time off (PTO) and wellness and healthcare benefits
And yes... a great compensation package and performance bonus opportunities, benefits youd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
#LI-Remote