Revenue Assurance Analyst

Job Description

Location: Noida or Ahmedabad (On-site required) Position Overview: We are seeking a highly skilled and analytical Revenue Assurance Analyst to join our finance team. This role plays a critical part in identifying and correcting revenue-related discrepancies across TELUS Digitals global operations. The ideal candidate will bring strong financial acumen, advanced Excel and Power BI skills, and a background in BPO or billing environments. Key Responsibilities: Analyze and compare contracts, reports, and billing data to detect revenue and expense inconsistencies (leakages or overbilling). Lead audits comparing contract terms with billing records and identify missing or delayed billing elements. Review internal controls and operational processes for gaps in billing practices. Collaborate with stakeholders across regions to resolve discrepancies and implement preventive measures. Support global initiatives by standardizing revenue assurance practices and controls. Identify and capitalize on new revenue realization and billing opportunities. Assist business units with research investigations and provide data-driven insights. Required Skills & Experience: 3 to 5 years of experience in finance, preferably within a BPO, contact center, or billing environment. Strong proficiency in Microsoft Excel (Advanced Level) and Power BI. Experience working with large datasets and generating reports. Sound understanding of client documentation and invoice generation processes. Familiarity with call center operations and cost accounting concepts. Proficient in using Microsoft Office and Google Workspace tools. Desirable Skills: Knowledge of SQL and Google Data Studio. Prior experience in auditing processes. Exposure to financial modeling. Core Competencies: Strong verbal and written communication skills (English B1/B2 level). Detail-oriented with analytical problem-solving abilities. Technologically adept and eager to embrace new tools. Customer-focused mindset with the ability to support various business functions. Self-driven and able to manage work independently. Educational Qualifications: Degree in Accounting, Business Administration, Economics, or Industrial Engineering (preferred). Other Requirements: Flexible with working hours. Must be available to work on-site at the Noida or Ahmedabad office.