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TELUS Digital I Freshers Mega Walk-in10th May (Sat)

TELUS Digital I Freshers Mega Walk-in10th May (Sat)

TELUS International

0 years

2 - 3 Lacs

Noida

Posted:1 month ago| Platform:

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Skills Required

Good Communication In English Freshers Fluent English Excellent Communication In English Graduates

Work Mode

Work from Office

Job Type

Full Time

Job Description

Walk in Date - 3rd May 2025 Walk-in Time - 11 AM- 4 PM IST Walk-in Venue - Telus International, UG Floor, Tower 6, Candor Techspace, Noida Sec 135, Uttar Pradesh Role & responsibilities 1. Analyze and solve customer queries through calls. 2. Assist execution and implementation of process improvements in the CRM team in consultation with Team Lead. 3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately. 4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers. 5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction. 6. Provide splendid customer services to customers in a friendly and courteous manner at all times. 7. Have sufficient knowledge about the products and services and respond to all inquiries accordingly. 8. Think creatively and make innovative suggestions that improve operational efficiency, effectiveness, internal controls or customer service. Preferred candidate profile 1. Should possess excellent verbal and written communication skills. 2. Should be customer oriented and team 3. Freshers & Results awaited can apply 4. Work Location: Candor Tech Space, Noida Sector 135(Delhi NCR) 5 Candidates should be okay with the Work from Office role. 6. Should be comfortable with night shifts. 7 Graduate/PG can apply(UG fresher not eligible). Perks and benefits 1. Annual Package would upto 3.2 2. Cab Facilities. 3. Medicare Facility(free online consultation with Doc)

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TELUS International

www.telusinternational.com

Telecommunications / Customer Experience

Edmonton

50,000+ Employees

64 Jobs

Key People

Jeff Puritt

CEO
Derek D. Dyer

CFO
Kirsten B. Robb

Chief Marketing Officer

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