3262 Jobs in Gandhinagar

Relationship Manager/Senior Relationship Manager - GIFT CITY AHMEDABAD Experience required : 5 Years + Job Description : Execution of trade orders on behalf of clients. Building relationships with clients & educating them about Investments. Specialized Activities: Buying and selling of securities or derivatives, UDR on NSE /BSE /IIBX terminal. Advising to client as per our research and sell any other products listed on IFSC Ready to learn new products and processes Minimum of 3 years of relevant experience in dealing (operating terminal OWS/TWS) as RM Required Criteria: 1. Graduation (preferably in finance specialization). 2. NISM 8 certification (Equity & derivatives) 3. Stock Market knowledge is mandatory. 4. Should possess good communication skills. Interested candidates can share their resume on Harjeetkaur.jude@hdfcsec.com. Thanks and Regards, Harjeet Kaur.

Job Title: Oracle technical support ASCP Experience: 8+ years Location: Remote Budget: 1.7- 1.8 LPM + GST Job Description: * IT S A TECHNO-FUNCTIONAL OPPORTUNITY * Job Summary: Senior Oracle EBS Technical Application Support/Development The ideal candidate will have in-depth expertise in PL/SQL, Oracle Forms, and Oracle E-Business Suite (EBS) modules. And good Exposure with ASCP (Advance supply chain Planning). The role involves providing advanced support, troubleshooting, and enhancements to Oracle EBS applications to ensure smooth business operations. * NOTE: Functional knowledge and working experience(project/support) on Oracle Advance Supply Chain Module in Oracle EBS. (Ask Candidate for this Mandatory) * Key Responsibilities: Provide technical and functional support/development as techno-functional expert for Oracle EBS modules, including Order Management, Planning, Procurement, Finance and other relevant areas. Develop, maintain, and optimize PL/SQL scripts, stored procedures, and triggers for Oracle databases. Good Exp working with ASCP Advance supply chain Planning Customize and troubleshoot Oracle Forms and Reports as per business requirements including Oracle SOA and APEX. Collaborate with business users and IT functional support team to identify issues, analyze root causes, and implement effective solutions. Provide Root Cause Analysis Report and Preventive action on Critical P1 and P2 issue when specified. Perform data analysis, migrations, and integrations between Oracle EBS and other enterprise applications. Ensure adherence to best practices in performance tuning, database optimization, and application security. Work closely with cross-functional teams, including developers, DBAs, and business analysts, to support system enhancements and upgrades. Manage and resolve service requests (SRs) with Oracle Support when needed. Document technical solutions, workflows, and user guides for reference and training purposes. * Required Skills & Experience: * 8+ years of experience in Oracle EBS Application Support/development, with a focus on PL/SQL, Oracle Forms, and Reports. Strong expertise in Oracle EBS R12 modules such as Order Management & Planning modules In-depth knowledge of Oracle Database (11g/12c/19c), including performance tuning and debugging. Hands-on experience in customizing and developing Oracle Forms, Reports, and Workflows. Experience with Oracle APIs, Interfaces, and Concurrent Programs. Strong troubleshooting skills to resolve application issues efficiently. Strong Knowledge of Unix/Linux shell scripting Familiarity with Oracle Applications Framework (OAF), BI Publisher, and Web ADI is advantageous. Excellent communication and problem-solving skills with the ability to interact with business users and technical team.

We are seeking an enthusiastic and innovative Assistant Manager Marketing to join our dynamic team in Gandhinagar, India This role offers an exciting opportunity to contribute to the growth and success of our marketing initiatives while developing your career in a fast-paced, collaborative environment, Assist in developing and implementing comprehensive marketing strategies aligned with company goals and objectives Collaborate with cross-functional teams to create and execute marketing campaigns across various channels, including digital, social media, email, and traditional advertising Conduct market research and analyze consumer behavior in Gandhinagar and surrounding areas to inform marketing decisions Manage and optimize content creation for various marketing platforms, ensuring consistency in brand messaging and tone Monitor and analyze marketing campaign performance, providing regular reports and insights to improve effectiveness Assist in budget management for marketing initiatives, ensuring efficient allocation of resources Coordinate with external agencies and vendors to deliver high-quality marketing materials and experiences Support the development and maintenance of the company's online presence, including website and social media channels Contribute to the planning and execution of marketing events and promotions Stay up-to-date with the latest marketing trends and technologies, recommending innovative approaches to enhance our marketing efforts Qualifications Bachelor's degree in Marketing, Business Administration, or a related field 3 to 5 years of experience in marketing, with a focus on digital marketing strategies Strong knowledge of marketing principles and current industry trends Excellent written and verbal communication skills in English Proficiency in digital marketing tools, including social media platforms, email marketing software, and content management systems Experience with marketing analytics tools and the ability to interpret data to drive decision-making Demonstrated ability to manage multiple projects simultaneously in a fast-paced environment Strong analytical and problem-solving skills Proficiency in Microsoft Office suite and marketing-specific software Familiarity with the local market in Gandhinagar and surrounding areas is a plus Creative mindset with the ability to generate innovative marketing ideas Strong teamwork and collaboration skills Detail-oriented with excellent organizational abilities

We are seeking a skilled and passionate Commis II (Tandoor) to join our culinary team in Gandhinagar, India As a key member of our kitchen staff, you will specialize in tandoor cooking, contributing to the creation of authentic and delicious Indian cuisine, Prepare and cook a variety of tandoor dishes, including breads, meats, and vegetables Assist in the preparation of marinades, spice blends, and accompaniments for tandoor items Maintain and operate the tandoor oven, ensuring proper temperature control and cooking techniques Collaborate with other kitchen staff to ensure timely and efficient food preparation Adhere to food safety and hygiene standards in all aspects of food handling and preparation Assist in inventory management and stock rotation for tandoor-related ingredients Contribute to menu development and suggest new tandoor dishes Maintain a clean and organized work station Support other kitchen areas as needed during peak hours Qualifications Proven experience (1-2 years) in a professional kitchen, with a focus on tandoor cooking Proficiency in tandoor cooking techniques and preparation of various Indian dishes Strong knowledge of Indian cuisine, spices, and flavor profiles Excellent knife skills and food preparation abilities Understanding of food safety and hygiene standards, with current food safety certification Ability to work efficiently in a fast-paced kitchen environment Strong time management and organizational skills Team player with excellent communication abilities Culinary diploma or equivalent culinary education preferred Familiarity with local ingredients and flavors of Gandhinagar, India Physical stamina to stand for extended periods and work in a hot kitchen environment Flexibility to work various shifts, including weekends and holidays

Establishing & strengthening relationship with the Bank Branch Manager to gain leads.Prospecting customers of the Bank & conducting Quick Need Analysis For More Details 7374848545- Neelam

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Responsibilities Build relationships with prospective clients Maintain consistent contact with existing clients Manage sales pipeline Analyze market and establish competitive advantages Track metrics to ensure targets are hit Qualifications Bachelor's degree 3+ years in sales industry Experience in full sales cycle including deal closing Demonstrated sales success Strong negotiation skills Strong communication and presentation skills CRM experience is preferred

Skillventory is mandated to hire a Candidate for Branch Manager role with a leading Small Finance Bank Role: Branch Manager - Branch Banking Locations : Pune-Pimpari, Ahmedabad, Gandhinagar, Naidad Experience : 6-10 years in #retail_banking , with at least 3-5 years in a leadership role. Skills: Sales & business development, leadership, #banking operations, compliance, customer engagement, and problem-solving. Key Responsibilities: -Drive business growth through deposits, #CASA , #Liabilities , and #cross_selling of financial products. -Build and maintain strong customer relationships, ensuring top-notch service. Oversee branch operations, risk management, and regulatory compliance. Lead and mentor the branch team, driving performance and excellence. - Analyze market trends and competitor activities for business improvements. Qualification: Graduate/Postgraduate in Finance, Business Administration, or related fields. Interested? Apply Now! WhatsApp your CV: +91 7489933146 Email your CV: ravikumar.sharma@skillventory.com

Hiring Network Engineer with 5+ yrs exp in Cisco routers/switches, PaloAlto & SonicWall firewalls, VPNs, BGP, VLANs, and network monitoring tools. Strong troubleshooting & documentation skills. Certs like CCNA/PCNSE preferred.

Experience Minimum 2 to 6 years of hands-on experience in Odoo development. Position: 02 Responsibility Custom Development: Develop, customize, and maintain Odoo modules based on business requirements. Integration: Integrate Odoo with other third-party systems, ensuring seamless data flow and process automation. Module Implementation: Implement Odoo ERP modules (Sales, CRM, Inventory, Accounting, Manufacturing, HR, etc.) for clients. Technical Support: Provide technical support and troubleshooting for Odoo-related issues. Code Review: Participate in code reviews, ensuring the quality and performance of the Odoo applications. Documentation: Create and maintain technical documentation related to Odoo customizations and integrations. Collaboration: Work closely with cross-functional teams including business analysts, project managers, and end-users to gather requirements and deliver solutions. Dedication: A strong commitment to your work, consistently meeting or exceeding expectations. Reliability: Demonstrated punctuality and a strong sense of responsibility in previous roles. Key Skills And Qualifications Programming Languages: Proficiency in Python and JavaScript. Odoo Framework: Strong understanding of Odoo’s ORM, workflow, and QWeb templating. Database: Experience with PostgreSQL database management. Web Technologies: Familiarity with front-end technologies like HTML, CSS, and XML. Version Control: Experience with version control systems like Git. Problem Solving: Strong analytical and problem-solving skills with the ability to troubleshoot and resolve complex issues. Communication: Good communication skills and the ability to work effectively in a team environment.

🚀 We're Hiring: Business Development Executive (1–4 Years Experience) 📍 Location : Gandhinagar, Gujarat (Work from Office – Full-time) 💼 Industry : IT Services | Custom Software Development | Digital Product Engineering 🌍 Clients : International (USA, Europe, Middle East, etc.) Are you someone who loves sales, not just does it for the job ? Do you enjoy building relationships, speaking fluent English, and are naturally outgoing and confident ? If yes, Zignuts Technolab is looking for YOU ! We’re on the lookout for a Business Development Executive who’s truly passionate about IT services sales (not product-based), and who wants to grow in a team that supports, trusts, and values talent over titles. ✅ What We're Looking For: 1–4 years of experience in IT services or software outsourcing industry Hands-on experience in: LinkedIn, Lead Generation, Cold Calling, Email and CRM tools Excellent English communication (spoken & written) Extroverted personality with a natural ability to build and maintain relationships Someone who is passionate about sales, loves challenges, and is eager to learn and grow 🌟 What You’ll Get: Work from Office with a highly supportive and vibrant team Zero micromanagement – full ownership of your work Flat hierarchy – direct access to senior management Career & financial growth opportunities based on performance Exposure to international clients and global markets Opportunities to travel abroad , attend international expos and client meetings A fun, driven culture that values your growth and ideas 🌍 Ready to grow in global IT Sales with Zignuts? 🔗 Apply now or DM us directly here on LinkedIn Let’s scale together — because at Zignuts, sky is the limit! 🚀

Responsibilities Develop and Maintain PHP Applications Integration with Frontend Technologies Database Management API Development and Integration Code Testing and Debugging Security and Optimization Collaboration and Documentation Version Control Stay Updated with New Technologies Skills Proficient in PHP Basic understanding of HTML, CSS, and JavaScript Database Management Knowledge of PHP frameworks Familiarity with JavaScript frameworks Proficiency in Git for code version control RESTful APIs Security Knowledge Testing and Debugging Command Line and Server Management Knowledge Understanding of MVC architecture Experience with CMS platforms Knowledge of building and managing e-commerce platforms Familiarity with cloud services and deploying PHP applications Understanding of agile practices Traits Problem-Solving Skills Precision in writing code Strong communication skills Adaptability Logical and Analytical Thinking Time Management Motives Continuous Learning and Growth Desire to Build Quality Applications Problem-Solving Mindset Collaboration and Teamwork Contributing to Innovation Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise

Experience : 2–3 Years Location: GIFT City, Gandhinagar Shift: 10:00 A.M. to 06:30 P.M. Qualification Bachelor’s degree in business administration, Information Technology, or a related field. Requirements Required Skills and Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field. 2–3 years of experience as a Business Analyst in IT projects. Strong understanding of business analysis frameworks, tools, and techniques. Proficiency in tools such as JIRA, MS Office, and BPM tools. Solid communication and interpersonal skills with the ability to work effectively with both technical and non-technical stakeholders. Analytical mindset with strong problem-solving capabilities. Experience in client-facing roles is preferred. Knowledge of Agile and Waterfall methodologies. Proven experience evaluating government RFPs, RFIs, and IT procurement documents. Experience translating RFP requirements into technical and functional documentation. Nice to Have: Certification in Business Analysis (CBAP, CCBA) Responsibilities We are looking for a proactive and detail-oriented Business Analyst with 2–3 years of professional experience to join our team. The ideal candidate will have a strong grasp of business processes, stakeholder management, and requirements gathering, with a proven ability to translate business needs into functional specifications. Work closely with clients and internal stakeholders to gather, analyze, and document business requirements. Translate business needs into clear, concise, and detailed functional requirements and user stories. Collaborate with cross-functional teams including development, QA, and project management to ensure smooth delivery of projects. Support the development and implementation of business solutions that align with client goals. Conduct gap analysis, root cause analysis, and impact assessments for proposed solutions or process improvements. Assist in defining project scope, objectives, and deliverables in collaboration with stakeholders. Participate in client meetings, workshops, and product demonstrations. Develop and maintain documentation such as BRDs, FRDs, process flows, and user stories.

Job Summary: We are seeking a skilled and proactive Talent Acquisition Specialist with a focus on plant recruitment. The ideal candidate will play a critical role in sourcing, screening, and hiring top talent for our manufacturing facilities. This position requires a deep understanding of the unique staffing needs of industrial and plant-based roles and the ability to manage the full recruitment lifecycle from job postings to successful onboarding. Key Responsibilities Recruitment & Sourcing: Develop and implement effective sourcing strategies to attract qualified candidates for plant operations, including skilled trades, machine operators, plant supervisors, maintenance staff, and other production roles. Utilize job boards, social media, recruitment agencies, and employee referrals to source candidates. Job Postings & Advertisements: Write and post clear, concise, and accurate job descriptions tailored to plant-based positions. Ensure postings highlight the specific skills, certifications, and experience required. Screening & Interviewing: Conduct thorough resume reviews, phone screens, and in-person interviews to assess candidate qualifications, technical expertise, and cultural fit for the plant environment. Administer skill assessments when necessary. Collaboration with Hiring Managers: Partner with plant managers, production supervisors, and HR leadership to understand hiring needs, job requirements, and the qualifications for each role. Onboarding: Manage the onboarding process for new hires, including facilitating necessary pre-employment checks (background, drug tests, etc.), ensuring required certifications are completed, and introducing new hires to plant operations. Talent Pipeline Development: Build and maintain a robust pipeline of qualified candidates for ongoing and future hiring needs. Attend job fairs, community outreach programs, and networking events to build relationships with potential candidates. Candidate Experience: Ensure a positive candidate experience throughout the recruitment process, providing timely feedback, clear communication, and follow-up. Offer Management: Present job offers to candidates, manage offer negotiations, and work closely with HR to finalize the hiring process and ensure smooth transition to employment. Data Tracking & Reporting: Maintain accurate records of recruitment activities and metrics such as time-to-hire, cost-per-hire, and source of hire. Provide regular updates to HR leadership. Compliance & Safety Standards: Ensure all recruitment and hiring activities comply with relevant labor laws, company policies, and safety standards. Qualifications & Skills Bachelor’s degree in Human Resources, Business Administration, or related field. Minimum of 2-5 years of experience in talent acquisition, with a focus on plant, industrial, or manufacturing recruitment. Strong knowledge of plant operations, manufacturing processes, and technical roles. Experience with applicant tracking systems (ATS) and HRIS tools. Ability to work in a fast-paced, high-volume hiring environment. Excellent interpersonal and communication skills. Strong organizational skills and attention to detail. Ability to assess technical skills and qualifications relevant to plant roles. Strong negotiation and problem-solving abilities.

Warehouse incharge- exp in inventory, safety, dispatch, maintaining records. Shop incharge-Exp in pharmacy, stock inventory, Cash invoice, Exp- Lubumbashi/ Kanhasi- Congo- Africa Exp- 0- 3+ years Apply/share resume to preethi.kumar@harjai.com

Skill required: Talent Acquisition - Onboarding Designation: Talent Connector Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Administer onboarding of new employees including all onboarding activities like orientation registration, completion of background check, creation of SAP record, etc. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management " Excellent communication skills, Uses professional, error-free grammar and formatting in emails Speaks with clarity, warmth, and confidence during virtual interactions." US/Canada recruitment Experience is a Must have ATS/ Job boards/ HCM Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Should have hands on experience in US boarding and aware of the legalities regarding onboarding of the candidates. Recruitment Onboarding will be responsible for performing day to day task as per the recruitment process guidelines: 1. Perform pre-employment checks & New Joiner On boarding. 2. Handhold candidates during the Pre-employment checks process 3. Coordinate with BGC / Drug test vendors for Coordingation of backgroundchecks 4. Should ensure that candidate is 100% compliant as per the client requirements before he joins 5. Follow up with candidates and vendors to ensure the candiates BGC/ drugtest are completed on time 6. updation of the HCM/ onboarding system with BGC updates or anychanges in the DOJ or any thing related to candidates. 7. Ensuring all the recruiters and hiring managers are update to their respective candidates 8. resovling candidate queries regarding onboaridng process 9. Reporting on onboaridng issue and challenges

Skill required: Talent Acquisition - Candidate Assessments Designation: HR Service Delivery Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Filter applications using screening methodology to ensure the right skills are evaluated and the selected candidates have the right competencies to do the job. Ensure proper training of interviewers and conduct reference, certification and background checks. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management Excellent communication skills, Uses professional, error-free grammar and formatting in emails Speaks with clarity, warmth, and confidence during virtual interactions. ATS/ Job boards/ HCM US/Canada recruitment Experience is a Must have Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts US Recruitment Admin Manager to oversee and manage the recruitment administration team. This role is critical in ensuring the smooth execution of recruitment operations, maintaining compliance, and driving process improvements across the hiring lifecycle. The ideal candidate will bring leadership, strategic thinking, and a deep understanding of US hiring practices. Recruitment Admin lead will be responsible for performing day to day task as per the recruitment process guidelines: 1. Lead and mentor a team of recruitment administrators supporting US hiring operations. 2.Oversee interview scheduling, offer management, background checks, and onboarding coordination. 3. Ensure data accuracy and compliance within the Applicant Tracking System (ATS). 4.Collaborate with recruiters, hiring managers, and HR business partners to streamline administrative processes. 5.Monitor and report on recruitment metrics and SLAs to ensure operational efficiency. 6.Drive continuous improvement initiatives in recruitment workflows and documentation. 7.Ensure adherence to US labor laws, EEO guidelines, and internal compliance standards. 8.Manage vendor relationships related to background checks, job boards, and onboarding tools. 9.Provide training and support to new team members and stakeholders on recruitment systems and processes. 10. Manage SLAs/ KPIs

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs This Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members. Employee Services - More into query/case management Extensive and demonstrable experience of HR Processes especially Employee workforce Mangement, Leave and Exit Administration Clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Business Process Implementation Strong MS Office and Excel skills Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency: Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Proficient with Business Excellence Practices Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. Collaboration Participates in various internal or client initiatives related to process. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Work collaboratively with all internal & third-party stakeholders to achieve business goals. What are we looking for? Written and verbal communication Detail orientation Work on robust internal quality controls to meet accuracy levels. Work on defined complex cases and perform minimum quality checks to note health of the process Escalate issues and seek advice when faced with complex issues/problems. Actively participate in all process related business meeting in-person or virtually through conference calls and ensure action and documentation of issues and agreements. Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. OE OPEX & Continuous Improvement Liaise with Business Excellence team as required to drive Operational Excellence within Team and support OE Focal. Identifies & implements improvement/innovative ideas which can reduce time/cost, improved accuracy, enhance controls, increase customer experience or create value for client Ensure the process dashboards & visual management displays are reviewed on an ongoing basis and are up-to-date. Ensure process controls are put in place & followed; Critical Thinking Problem Management Develop & maintain an excellent relationship with internal and external clients and / or business partners to ensure achievement of business goals Ensure that Business Continuity and Disaster Recovery Plans are up to date and liaise with BCM Team and Local IT to ensure testing periodically. Subject Matter expertise / Training/Updates/ Quality/ documentation In-depth understanding of Employee & Org data Mgmt Processes ( New hire, exit, Job changes etc) Processes to meet Business requirements (e.g., timelines, quality, and costs) Acquires in depth knowledge, as required & support in Knowledge Transfer of any process Must read, understand & analyze client process as per the business rules. Should become a process expert within first 4 months and then demonstrate the knowledge & subject matter expertise of the process to help team members and resolve issues. Communicate, train & implement relevant process knowledge change/updates to the team Ensure all process documentation / work instructions are maintained timely, validated with process updates per current process flows to ensure compliance with documentation requirements. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Delivery & Client management: Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following: Ensure adherence to designed process Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement governance/review mechanism to monitor performance metrics and ensure compliance to defined process requirements. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Demonstrate strong customer service in all activities & lead by example Raise relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Manage service issues & escalations via escalation process. Perform root cause analysis and suggest appropriate corrective & preventive actions for accurate & timely service delivery and satisfactory issue resolution Create a logical plan with realistic estimates and schedule for an activity or project segment. Ensure progress, issues and agreements are properly documented and acted upon.

Skill required: Talent Acquisition - Candidate Assessments Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Candidates with End to End Recruitment experience - Domestic/International Market Filter applications using screening methodology to ensure the right skills are evaluated and the selected candidates have the right competencies to do the job. Ensure proper training of interviewers and conduct reference, certification and background checks. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management " Excellent communication skills, Uses professional, error-free grammar and formatting in emails Speaks with clarity, warmth, and confidence during virtual interactions." ATS/ Job boards/ HCM US/Canada recruitment Experience is a Must have Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts US Recruitment Admin to support our talent acquisition team. The ideal candidate will assist in the end-to-end recruitment process, ensuring smooth coordination, compliance, and timely communication with candidates and internal stakeholders -Support recruiters in scheduling interviews across multiple time zones. -Maintain and update applicant tracking systems (ATS) with candidate information. -Coordinate background checks, drug tests, and onboarding documentation. -Communicate with candidates regarding interview logistics, feedback, and next steps. -Prepare and send offer letters and other employment-related documents. -Ensure compliance with US labor laws and internal hiring policies. -Generate recruitment reports and dashboards as needed. -Assist in job postings on various job boards and social media platforms. -Liaise with hiring managers to ensure timely feedback and process updates.

Skill required: Employee Services - Data Analysis Reporting Designation: HR Service Delivery Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsAs a Delivery Lead, you will be accountable for overseeing the end-to-end delivery of standard and ad-hoc reports within and outside client systems (e.g., Workday). You will manage a team of reporting professionals, ensuring timely, accurate, and high-quality deliverables. The role requires a blend of leadership, client management, and strong hands-on technical skills in tools like Excel and MIS Reporting. You will drive continuous improvement, foster team capability, and ensure alignment with business and client objectives. Employee Services - More into query/case management Collect, interpret, and present data in a clear and meaningful manner, facilitating informed decision making. This skill involves not only analyzing data but also effectively communicating findings through reports, visualizations, and dashboards to convey insights and support organizational objectives. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management MIS Reporting HR Domain MS Office (Excel) Email Writing Skills Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change) Verbal Communication : Sentence Mastery, Vocabulary,Fluency,Pronunciation Customer Service Skills; Stakeholder Management; Operations Management VBA / PowerQuery Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Key responsibilities: Lead, mentor, and develop a team of Senior Delivery Specialists and Analysts. Ensure timely and accurate delivery of Standard Reports, Dashboards, and Client-defined outputs. Act as the point of escalation for delivery issues and proactively mitigate risks. Act as the primary liaison for client stakeholders for all reporting-related matters. Conduct regular review meetings to gather feedback and identify improvement opportunities. Translate business requirements into scalable reporting solutions. Drive automation initiatives using Excel, VBA, and PowerQuery to reduce manual work and increase efficiency. Monitor reporting SLAs, KPIs, and quality metrics, ensuring performance against agreed standards. Champion RCA efforts and implement preventive measures for recurring issues. Oversee the development and maintenance of robust Excel-based MIS tools and reports. Provide guidance to the team on complex reporting issues or technical challenges. Ensure compliance with internal SOPs, documentation, and version controls. Collaborate with cross-functional teams to align reporting outputs with broader business goals. Identify opportunities to standardize, streamline, and scale reporting processes across clients. Contribute to talent planning, skill-building roadmaps, and succession planning within the team.

We are looking for Client Service Executive , who will help ensure clients receive exceptional service while the business's sales goals are supported. They should work directly with clients as well as overseeing a team of Client Service Representatives and also to develop and implement client service strategies that will increase sales while providing a positive experience for all clients. Responsibilities: • Interact with clients and build relationships with them while ensuring their needs are being met. • Become a bridge between client’s stakeholders and agency’s stakeholders. • Write a detailed brand brief and campaign brief for smooth execution. • Develop and oversee the implementation of client service protocols. • Resolve complex client problems or disputes in a professional manner. • Coach and support team members to help them meet client’s goals. • Keep records and documentation of client interactions. • Create monthly and quarterly reports to determine whether key performance indicators are being met and where there is room for improvement. Requirements: • 1-3 years prior experience in client facing roles. • Excellent communication skills and the ability to anticipate the needs of clients. • Must demonstrate strong analytical thinking skills and having Experience in Performance Marketing. • Should possess strong problem solving skills and the ability to make sound judgement calls. • Superior organizational and time management skills. • Innovative, creative thinking skills to ensure the organization is providing a cutting edge client experience. • Ability to speak a second language is an asset.

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs This role is responsible for the results of the Service Line activities to both Accenture and Client. To ensure all the contractually agreed SLA and process steps are followed by the team members with accuracy. Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes. Interfaces with other team leads, management and client staff and ensures good working relationships. Provide scalable HR Operation services Employee Services - More into query/case management Actively drive & particpate in Team and Organizational events. Essentials : Extensive and demonstrable experience of Hire to Retire HR Operations Processes HR Service Delivery Experience Multi-cultural awareness. Strong MS Office and Excel skills Proficient with Business Excellence Practices Client Interfacing skills (Email & Phone): Good Email etiquette, strong email drafting & keyboard skills and good phone etiquette / technique. English language proficiency: Strong written & verbal communication skills - grammar, right word choice, sentence structure, precise / relevant content, smooth thought flow and the ability to present more information in a short span of time / space sensibly Proven track record of leading HR Operations team. Knowledge and experience of HR Systems Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. Communicates clearly and concisely, using appropriate level of detail, terminology and style. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team on critical issues. Team alignment and work allocation within Team to deliver business results Keep the team engaged and motivated. Have succession planning in place. What are we looking for? Written and verbal communication Detail orientation Actively participate in all process related business meeting in-person or virtually through conference calls. Liaise with Accenture Local IT to escalate Technology issues being faced by the Team. Participate in and/or support during Client visits. Team Development : Actively looks for ways to grow skills and experience within the Service Line. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. Assist Team with performing “Root Cause Analysis” on issues faced and suggest appropriate corrective and preventive actions. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPA’s and Human Resources Team on driving key People initiatives. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. Critical Thinking Problem Management Acts as the escalation point for problems/issues within the service line. Ensure right staffing levels within the service line to deliver business results. Identify and implement procedural & policy improvements on an ongoing basis to improve the operation of the assigned service line & contribute to the advancement of the clients & Accenture s business Drives activities to meet requirements (e.g., timelines, quality, and costs) & does whatever is needed to complete the task on time and error free. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. Liaise with Service Management Team on reporting performance measures to the Client. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Escalate issues and seek advice when faced with complex issues/problems. Ensure the process dashboards and visual management displays are reviewed on an ongoing basis and up-to-date. Participates in various Internal or Client initiatives related to Process. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Operational Management : Act as a subject matter expert for the unit Accountable for the delivery of contracted services within the assigned service line. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Manage the deal Budget effectively. Participate in the establishment and development of the Operations, leveraging previous (HR outsourcing) experience in order to provide a differentiated service to the client Ensure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.) Initiate, design and implement business process excellence improvements Demonstrate, and seeks to deepen, an awareness of business / industry issues and drivers Design and implement the procedures and principles for daily operations across the service line leveraging previous HR outsourcing experience to provide a differentiated service to the client Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business. Provide solutions to complex business problems within the service line. Establish and maintain key relationships with the client, team leads and client management. Comply with all Client and Accenture Data Security/ Data Protection and Quality requirements. Implement the necessary reporting and governance arrangements to ensure effective management controls are established to oversee effective and efficient operation of the service line.

Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a General Manager Production located in Chennai. The General Manager Production will oversee production operations, ensuring that production schedules are met, and that quality standards are maintained. Responsibilities include managing production planning, implementing quality control processes, leading and supervising production teams, and overseeing manufacturing processes. The role will also involve collaborating with other departments to optimize production efficiency and achieve operational goals. Qualifications Skills in Production Planning and Production Management Experience in Quality Control and Manufacturing Strong Team Leadership abilities Excellent problem-solving and organizational skills Ability to work independently and make informed decisions Knowledge of industry safety standards and regulations Degree in Engineering, Manufacturing, or related field Previous experience in a similar role is preferred

Skill required: Talent Acquisition - Sourcing & Screening - Strategic Talent Sourcing Designation: Candidate Source & Screen Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs You will be aligned with our Recruitment vertical. Our services span across the entire accountable for the delivery of candidates to meet the recruiting demand based on the Recruiting Plan. Employees under this span will be a part of one of the sub-offerings - Recruitment , Sourcing , Scheduling , BGV , Document Collection , Onboarding & Internal Shared Services, helping the world’s leading recruitment companies bring their vision to life – enabling them to improve outcomes by converging around the candidate, connecting expertise with unique insights into the candidate experience. Build a proactive sourcing plan and identify sourcing channels and tactical strategies that are aligned to the goals of organization and ensures best talent is identified and attracted by the company. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management " Excellent communication skills, Uses professional, error-free grammar and formatting in emails Speaks with clarity, warmth, and confidence during virtual interactions." ATS/ Job boards/ HCM US/Canada recruitment Experience is a Must have Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Day to Day activity: strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading a team of sourcing Associates and should be profecient with various sourcing channels. Should have hands on experience in sourcing candidates for US market . Should be the go to person for the sourcing team in case of any issues and help required Key responsibilites: Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery Manage day to day Sourcing teams performance and productivity Mentor and manage a team of sourcers Develop and deploy process improvement initiatives and process optimization projects and team out Provide overall direction to the projects to ensure recruiters have enough Pipe line of profiles Utilize Reporting tools to determine root cause performance issues and work directly with Operations team to address issues and provide guidance to organization to stay on course or make course corrections priotising work for the team & creating pipeline for the Client requirements

Skill required: Talent Acquisition - Sourcing & Screening - Strategic Talent Sourcing Designation: Candidate Source & Screen Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs You will be aligned with our Recruitment vertical. Our services span across the entire accountable for the delivery of candidates to meet the recruiting demand based on the Recruiting Plan. Employees under this span will be a part of one of the sub-offerings - Recruitment , Sourcing , Scheduling , BGV , Document Collection , Onboarding & Internal Shared Services, helping the world’s leading recruitment companies bring their vision to life – enabling them to improve outcomes by converging around the candidate, connecting expertise with unique insights into the candidate experience. Build a proactive sourcing plan and identify sourcing channels and tactical strategies that are aligned to the goals of organization and ensures best talent is identified and attracted by the company. What are we looking for? Written and verbal communication Detail orientation Critical Thinking Problem Management" Excellent communication skills, Uses professional, error-free grammar and formatting in emails Speaks with clarity, warmth, and confidence during virtual interactions." ATS/ Job boards/ HCM US/Canada recruitment Experience is a Must have Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Day to Day activity: strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading a team of sourcing Associates and should be profecient with various sourcing channels. Should have hands on experience in sourcing candidates for US market . Should be the go to person for the sourcing team in case of any issues and help required Key responsibilites: Meet or exceed primary and secondary metric as defined contractually in the client agreement across Talent Aquistion Delivery Manage day to day Sourcing teams performance and productivity Mentor and manage a team of sourcers Develop and deploy process improvement initiatives and process optimization projects and team out Provide overall direction to the projects to ensure recruiters have enough Pipe line of profiles Utilize Reporting tools to determine root cause performance issues and work directly with Operations team to address issues and provide guidance to organization to stay on course or make course corrections priotising work for the team & creating pipeline for the Client requirements

Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs The purpose of this role is to manage a team to meet the required service performance metrics . Ensures the service line operations are efficient and effective. Employee Services - More into query/case management Manage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with Accenture Leadership, Recruitment and IJP Teams on staffing requirements. Extensive and demonstrable experience of HR Processes especially Employee workforce Mangement, Performance management, Leave and Exit Administration What are we looking for? Written and verbal communication Detail orientation Responsible for team members performance evaluation and career counseling through regular performance feedbacks Perform Talent Review to analyze training needs of team members & and ensuring consistent learning. Ensure succession planning for critical team members & sufficient back up planning & development of successors. Manage attrition and implement retention strategies. Drive team engagement and timely rewards & recognition strategies Manage and improve people performance and align them with organizational goals and objectives Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Ensure Business Excellence documentation is updated and drive Business Excellence methodologies in day to day operations. Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve Business Excellence Work collaboratively with all Internal & third party stakeholders to achieve Business goals. Ensure adherence to policy and procedures of the organization. Critical Thinking Problem Management Drive productivity measures for optimum utilization of FTEs Create & implement governance mechanism to ensure compliance to defined process requirements. Demonstrate the knowledge & subject matter expertise to help resolve issues. Review Change Requests, do impact analysis and cascade changes to team Be a Process Expert & maintain all process documentation or work instructions to include all process updates per current process flows. Participate actively in organizational wide initiatives like business Excellence etc. Create a logical plan, realistic estimates and schedule for an activity or project segment. Developing and maintaining an excellent relationship with internal and external clients and / or business partners to ensure achievement of staffing goals Encourages clients to actively participate in developing solutions and to raise concerns. Manage Service Issues & escalations with root cause analysis for accurate & timely service delivery Independently identify and resolve complex issues/problems within own area of responsibility. Conduct regular skip meetings to understand pulse of the team & resolve team concerns Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts The purpose of this role is to manage a team to meet the required service performance metrics . Ensures the service line operations are efficient and effective. Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives. Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved. Manage and improve people performance and align them with organizational goals and objectives. Provide Business Development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives. Participate actively in Team & Organization wide initiatives. Monitoring the voice of the customer through surveys and other means of communication. Work through the development areas as voiced by the client, Third parties or Accenture stakeholders. Encourage and drive continuous improvement measures on day-to-day basis by identifies & implementing improved/innovative/ re-engineered work processes Recommend cost-effective, efficient procedural or production alternatives. Communication, training and implementing relevant Process knowledge change/updates to the team. Ensure service measures & outcomes are met in accordance with the Service Level Agreement (SLA). Plan, implement & monitor volume allocation strategies within teams / resources ensuring optimum workload for the team members for meeting timelines & accuracy levels as per defined standards Create & implement robust Internal quality controls to ensure accuracy levels are met. Monitor/measure performance through regular process reviews of metrics