Retail Sales Manager

Job Title:

Location:

Reports to:

Department:

Type:

Role Overview:

The Retail Sales Manager will lead and grow the retail sales vertical at Brik Oven – covering our range of products including breads, cheeses, bagels, desserts, and more. This role will focus on expanding in-store and external sales channels, building strong retail partnerships, driving revenue, and ensuring a premium customer experience through excellent product representation and brand visibility

Key Responsibilities:

Retail Sales & Channel Development

• Drive sales performance across Brik Oven’s retail network and partner outlets
• Identify and develop new business opportunities in premium stores, cafes, gourmet markets, and online platforms
• Work towards achieving and exceeding monthly and quarterly revenue targets

Partnerships & Account Management

• Build and maintain relationships with key retail and distribution partners
• Pitch Brik Oven’s product range to new retail partners and manage their onboarding
• Act as a single point of contact for partner accounts – from setup to ongoing coordination

Inventory & Supply Coordination

• Forecast and track demand across different retail partners
• Coordinate with production and supply teams to ensure timely and accurate order fulfillment
• Minimize wastage and manage efficient product flow

Customer Experience & Brand Standards

• Ensure all retail touchpoints reflect Brik Oven’s brand and product quality standards
• Collaborate with marketing to execute product promotions, tastings, and seasonal campaigns
• Collect market and customer feedback to influence improvements and new launches

Reporting & Performance Monitoring

• Track and analyze product-wise sales, market trends, and customer preferences
• Share regular performance updates and insights with leadership
• Maintain pricing integrity, product placement efficiency, and compliance with partner guidelines

Skills & Qualifications:

• Graduate/Postgraduate in Business, Sales, Hospitality, or related fields
• 4–6 years of experience in retail sales, preferably in premium F&B, gourmet, or FMCG categories
• Strong account management and business development experience
• Excellent communication, negotiation, and stakeholder management skills
• Analytical mindset with a knack for identifying opportunities and solving challenges
• Familiarity with POS, CRM, and reporting tools

Work Schedule:

Full-time | 6 days/week | Flexibility to travel locally for partner meetings, store visits, and audits