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Job Description: We are seeking an experienced and dynamic Restaurant Manager (preferably a diversity candidate) to lead the dining operations at our upcoming prestigious 5-star luxury property in Raichak near Kolkata. As the Restaurant Manager, you will be responsible for ensuring the highest standards of service, exceptional guest experiences, and overall operational excellence within our upscale restaurant. Responsibilities: Oversee the daily operations of the restaurant, ensuring smooth and efficient service delivery. Maintain and enhance the quality of the dining experience, focusing on attention to detail, food presentation, and overall guest satisfaction. Develop and implement innovative strategies to drive revenue growth and achieve financial targets. Manage the restaurant staff, including hiring, training, and scheduling, to ensure a high-performing and motivated team. Foster a positive and collaborative work environment, promoting teamwork, open communication, and continuous learning. Collaborate with the culinary team to develop and update menus, ensuring a diverse and enticing selection of dishes that align with current trends and guest preferences. Establish and enforce standard operating procedures, ensuring compliance with health and safety regulations and maintaining the highest levels of cleanliness and sanitation. Monitor inventory levels, conduct regular cost control analysis, and implement effective measures to optimize operational efficiency and minimize waste. Act as a brand ambassador, representing the property with professionalism and excellence in all interactions with guests, suppliers, and industry professionals. Stay updated on industry trends, customer preferences, and competitive landscape to identify opportunities for improvement and innovation. Handle guest inquiries, feedback, and complaints promptly and effectively, resolving issues to ensure a positive guest experience. Collaborate with other departments within the property, such as Banquets and Events, to ensure seamless coordination and exceptional service delivery across all areas. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). Years of experience in restaurant management, preferably within the luxury hospitality sector. Strong knowledge of fine dining operations, including food and beverage service, menu development, and wine pairing. Proven track record of driving revenue growth, achieving financial targets, and maintaining profitability. Excellent leadership and team-building skills, with the ability to inspire and motivate staff to deliver exceptional service. Exceptional attention to detail and commitment to maintaining the highest standards of quality and presentation. Strong problem-solving abilities and the ability to handle guest concerns and complaints with tact and professionalism. Proficiency in budgeting, cost control, and inventory management. Outstanding communication and interpersonal skills, with the ability to build rapport with guests and colleagues at all levels. Familiarity with industry software and technology, such as POS systems and reservation management systems. Show more Show less
