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Restaurant Manager

The Belgian Waffle Co

2 - 31 years

2 - 3 Lacs

Connaught Place, New Delhi

Posted:18 hours ago| Platform: Apna logo

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Skills Required

management inventory replenishment compliance leadership recruiting training scheduling service upselling monitoring visual merchandising layout reporting analysis reports forecasting

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: 1. Operational Management • Managing daily store operations and ensuring smooth functioning. • Maintaining inventory levels, stock replenishment, and minimizing shrinkage. • Ensuring compliance with company policies, procedures, and standards. 2. Team Leadership • Recruiting, training, and supervising staff. • Assigning duties, scheduling shifts, and evaluating employee performance. • Motivating the team to meet sales targets and deliver excellent service. 3. Customer Service • Ensuring a positive customer experience and handling escalations. • Addressing customer inquiries, complaints, and feedback professionally. 4. Sales and Profitability • Driving sales by implementing promotions, cross-selling, and upselling techniques. • Monitoring sales performance and achieving profitability targets. 5. Visual Merchandising • Ensuring the store layout is attractive and aligns with brand guidelines. • Maintaining cleanliness and organization of the store. 6. Reporting and Analysis • Preparing sales reports, analyzing performance, and forecasting trends. • Providing feedback and insights to senior management. 7. Safety and Compliance • Ensuring store safety standards are met. • Complying with legal and organizational requirements. Assistant Store Manager: Assists the Store Manager in daily operations and steps into managerial duties as needed. Store Manager: Fully accountable for store performance, leading the team, and reporting to regional or area managers.

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Restaurant Manager