Reservation Associate

2 - 5 years

2 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Reservation Associate (Opera Knowledge)

We are looking for a skilled Reservation Associate with 2-5 years of experience to join our team at Radisson Hotel. The ideal candidate will have knowledge of Opera systems and excellent customer service skills.

Roles and Responsibility

  • Manage and coordinate reservations efficiently using Opera systems.
  • Provide exceptional customer service to guests, responding to their queries and resolving issues promptly.
  • Maintain accurate records of reservations, ensuring data integrity and consistency.
  • Collaborate with other departments to ensure seamless operations and high-quality service delivery.
  • Stay updated with industry trends and best practices in reservation management.
  • Develop and implement process improvements to enhance efficiency and productivity.

Job Requirements

  • Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
  • Strong knowledge of Opera systems and reservation management principles.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously with attention to detail.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions under pressure.
  • Any graduate degree from a recognized institution.

*Note -

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