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Reservation Associate

Reservation Associate

Naukri Hospitality Jobs

2 - 5 years

|

2 - 3 Lacs

Posted:1 day ago| Platform:

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Skills Required

opera customer service front office hospitality reservation front desk guest service front office operations guest handling tourism housekeeping telephone handling guest relations ms office outlook hotel management resort restaurant management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Reservation Associate (Opera Knowledge)

We are looking for a skilled Reservation Associate with 2-5 years of experience to join our team at Radisson Hotel. The ideal candidate will have knowledge of Opera systems and excellent customer service skills.

Roles and Responsibility

Manage and coordinate reservations efficiently using Opera systems.
Provide exceptional customer service to guests, responding to their queries and resolving issues promptly.
Maintain accurate records of reservations, ensuring data integrity and consistency.
Collaborate with other departments to ensure seamless operations and high-quality service delivery.
Stay updated with industry trends and best practices in reservation management.
Develop and implement process improvements to enhance efficiency and productivity.

Job Requirements

Minimum 2 years of experience in a similar role, preferably in the hospitality industry.
Strong knowledge of Opera systems and reservation management principles.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
Ability to work in a fast-paced environment, handling multiple tasks simultaneously with attention to detail.
Strong problem-solving skills, with the ability to think critically and make sound decisions under pressure.
Any graduate degree from a recognized institution.

*Note -

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