Key Responsibilities: Handle room and event booking inquiries via phone, email, WhatsApp, and booking platforms Attend and respond to wedding and banquet hall inquiries Maintain accurate records in reservation software Coordinate with front office and operations team for guest check-ins Upsell rooms, packages, and banquet services Respond to guest queries and follow up on pending bookings Prepare daily and monthly booking reports Communicate with travel agents, OTAs, and corporate clients Record guest preferences and special requests Requirements: Minimum 3-4 years of experience in the hospitality industry (mandatory) Strong communication skills (English, Hindi, Marathi) Familiar with hotel software Innkeys and MS Office Customer service-focused and detail-oriented Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Life insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9960425995
Job Summary: We are hiring an Account Executive to manage day-to-day accounting operations, maintain accurate financial records, and support the finance department in audits, taxation, and compliance. Candidates must have prior accounting experience, preferably in the hospitality industry . Key Responsibilities: Maintain daily financial transactions, including sales, purchases, receipts, payments, and petty cash Record and reconcile accounts in Tally or accounting software Prepare and verify bills, invoices, and payment vouchers Ensure timely payments to vendors and track receivables Maintain proper filing and documentation of financial records Assist in preparing monthly, quarterly, and annual financial reports Handle GST filing, TDS, and other statutory compliance Coordinate with auditors during internal and statutory audits Work closely with the front office and F&B team for revenue reconciliation Track inventory, cost control, and support budgeting processes Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Life insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
The Electrician & Welder is responsible for the installation, repair, and maintenance of electrical systems and metal structures throughout the resort. This dual-role position ensures that both electrical infrastructure and fabricated metal components (such as gates, handrails, and structural supports) are safe, functional, and in good working order. The role requires strong technical skills in both electrical and welding disciplines, with a focus on safety, efficiency, and guest satisfaction. Key Responsibilities: Electrical Duties: Install, inspect, and repair electrical wiring, fixtures, control panels, lighting systems, and other resort electrical equipment. Perform preventive maintenance on electrical systems to reduce downtime. Maintain and repair power backup systems such as generators and UPS. Troubleshoot electrical issues in guest rooms, public areas, and service spaces. Ensure all electrical work complies with safety codes and resort standards. Assist with energy conservation initiatives and upgrade projects. Welding/Fabrication Duties: Perform welding tasks including MIG, TIG, arc, and gas welding as required. Fabricate, assemble, and install metal structures such as handrails, gates, support frames, and furniture components. Repair broken or damaged metal parts and fittings throughout the resort. Carry out preventive maintenance on resort infrastructure and fixtures requiring welding or metal work. Follow proper safety procedures for hot work and ensure fire protection measures are in place during welding. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Yearly bonus Work Location: In person
Key Responsibilities: Handle room and event booking inquiries via phone, email, WhatsApp, and booking platforms Attend and respond to wedding and banquet hall inquiries Maintain accurate records in reservation software Coordinate with front office and operations team for guest check-ins Upsell rooms, packages, and banquet services Respond to guest queries and follow up on pending bookings Prepare daily and monthly booking reports Communicate with travel agents, OTAs, and corporate clients Record guest preferences and special requests Requirements: Minimum 3-4 years of experience in the hospitality industry (mandatory) Strong communication skills (English, Hindi, Marathi) Familiar with hotel software Innkeys and MS Office Customer service-focused and detail-oriented Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Life insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person
Job Summary: We are looking for a skilled and customer-focused Spa Therapist to deliver a wide range of spa treatments to our guests. The ideal candidate should be well-trained in various massage techniques and wellness therapies and should create a relaxing and rejuvenating experience for all visitors. Key Responsibilities: Provide professional spa services such as Swedish, Deep Tissue, Aromatherapy, Reflexology, and other body massages. Offer skincare and body treatments as per spa menu (scrubs, wraps, facials, etc.). Understand guest preferences and customize services accordingly. Maintain hygiene and cleanliness of treatment rooms and spa equipment. Educate guests on post-treatment care and wellness routines. Ensure excellent guest service, comfort, and satisfaction at all times. Maintain stock of spa products and report requirements to the Spa Manager. Adhere to safety, sanitization, and confidentiality standards. Promote spa services and products to guests, encouraging repeat visits. Requirements: Certification or Diploma in Massage Therapy / Spa Treatments 1–3 years of experience in a spa, resort, or wellness center (freshers with training may also apply) Knowledge of various massage techniques and body therapies Polite, calm, and well-groomed personality Good communication skills in English, Hindi, and Marathi (preferred) Passionate about guest wellness and hospitality Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Benefits: Food provided Health insurance Life insurance Paid time off Provident Fund Work Location: In person
Experience: 5–6 Years Department: F&B Production– Kitchen Job Responsibilities: · Prepare and present authentic Indian and Chinese dishes with consistency and quality. · Maintain hygiene and safety standards as per FSSAI norms. · Support the Sous Chef in day-to-day kitchen operations. · Train commi chefs and kitchen helpers to ensure quality and consistency. · Coordinate with service staff for timely and efficient food service. · Assist in planning and innovating new menu items and special festival dishes. · Monitor inventory, portion control, and minimize food waste. Requirements: · Minimum 5 years of culinary experience in Indian and Chinese cuisine at reputed hotels/resorts. · Strong knowledge of spices, regional flavors, wok skills, and tandoor techniques. · Good team coordination and ability to work under pressure. · Culinary certification/diploma preferred. Why Join Pushpam Sanskruti Resort? Culturally rooted, wellness-focused luxury hospitality. Strong team culture and growth opportunities. Attractive benefits and learning environment. Job Type: Full-time Pay: ₹32,000.00 - ₹350,000.00 per month Benefits: Life insurance Work Location: In person
Key Responsibilities: 1) Manage the executive's calendar, schedule meetings, and organize appointments. 2) Coordinate travel plans, itineraries, and accommodations (local and international). 3) Act as a point of contact between the executive and internal/external stakeholders. 4) Handle confidential information with discretion and maintain high levels of professionalism. 5) Attend meetings alongside the executive and take detailed Minutes of Meeting (MoM). 6) Prepare reports, presentations, and correspondence as required. 7) Maintain records and documentation related to meetings, travels, and expenses. 8) Ensure all logistics and travel arrangements are seamless and cost-effective. 9) Accompany the executive during business trips, meetings, and events when required. Requirements: Bachelor’s degree or equivalent preferred. 2–3 years of proven experience as a Personal Assistant or Executive Assistant to MD/CEO. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint). Excellent communication and interpersonal skills. Ability to travel frequently and adapt to changing schedules. Trustworthy, punctual, and capable of handling sensitive information. Job Types: Full-time, Permanent Pay: ₹300,000.40 - ₹350,000.00 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Language: English (Preferred) Work Location: In person
Pushpam Hospitality is looking for a dedicated, confident, and highly presentable professional to join us as Executive Assistant (EA) to Directors. This is not just an EA role — it’s a leadership grooming opportunity. The selected candidate will work directly with our Directors, shadowing them in strategy, operations, and decision-making, while gaining complete exposure to resort management. ✅ Career Path: After 3 years of structured mentorship & training, the EA will take charge as General Manager (GM) of one of our luxury resorts in Maharashtra. What We’re Looking For: Age: 30 – 35+ years Strong background in Front Office / Sales / Guest Relations (8+ years) Dedicated, quick learner, adaptable, and ambitious Excellent communication & interpersonal skills Highly presentable and confident personality Willingness to travel across Maharashtra & India Long-term commitment to leadership growth What We Offer: Direct mentorship from Directors & GMs A clear growth path to GM within 3 years Competitive salary & travel allowances Exposure to high-level decision making & operations If you have the drive to grow from Executive Assistant to General Manager, this is your golden opportunity to build a long-term leadership career in hospitality. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Job Summary: We are looking for an experienced and dynamic Guest Relations Executive to join our team at Pushpam Sanskruti Resort. The ideal candidate will ensure exceptional guest experiences by providing personalized service, handling guest queries, and maintaining the highest standards of hospitality. Key Responsibilities: Greet guests warmly and ensure a smooth check-in and check-out process. Maintain positive guest relations by addressing queries, concerns, and complaints promptly and professionally. Coordinate with front office, housekeeping, F&B, and other departments to meet guest expectations. Handle VIP, long-stay, and repeat guests with personalized attention. Assist in planning and organizing guest activities and special requests. Ensure compliance with resort policies, SOPs, and service standards. Collect guest feedback and share insights with management for service improvement. Maintain guest records, preferences, and ensure repeat guests receive tailored services. Key Skills & Competencies: Excellent communication skills with proficiency in Hindi, Marathi, and English . Strong problem-solving and conflict-resolution abilities. Knowledge of Inkey software (added advantage) and proficiency in MS Office . Professional grooming and positive attitude. Customer service-oriented with attention to detail. Benefits: Competitive salary package. Accommodation & meals (if applicable). Opportunity to grow within the hospitality group. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person Speak with the employer +91 9960425995
Position Summary: The Food and Beverage Executive will be responsible for overseeing and coordinating the day-to-day operations of the resort’s food and beverage outlets. This role involves managing staff, ensuring the highest standards of food and service quality, and contributing to the overall guest experience. The ideal candidate will have a strong background in food and beverage management, excellent leadership skills, and a passion for creating memorable dining experiences. Key Responsibilities: Operational Oversight: Oversee the daily operations of the resort’s dining outlets, including restaurants, bars, and room service, ensuring efficient and high-quality service. Collaborate with kitchen and service staff to ensure smooth operation, consistent food quality, and adherence to service standards. Monitor and manage inventory, ordering supplies as needed, and ensuring optimal stock levels to meet guest demand. Team Management: Supervise and support F&B staff, including servers, bartenders, and kitchen staff, providing guidance and ensuring adherence to service protocols. Assist in recruiting, training, and scheduling staff, ensuring a well-trained and motivated team. Conduct performance evaluations, provide feedback, and implement training programs to enhance staff skills and performance. Guest Service Excellence: Ensure exceptional guest service by addressing and resolving guest complaints and feedback promptly and effectively. Monitor guest interactions and service quality to ensure a positive and memorable dining experience. Develop and implement strategies to improve guest satisfaction and loyalty, including special promotions and personalized service. Menu and Beverage Management: Collaborate with chefs and beverage managers to develop and update menus, ensuring a diverse and appealing selection. Monitor food and beverage quality, presentation, and consistency, making recommendations for improvements as needed. Stay informed about current food and beverage trends and incorporate innovative ideas into the menu offerings. Financial Management: Assist in preparing and managing the F&B budget, including tracking revenue, controlling expenses, and analyzing financial performance. Review sales reports and financial statements to identify trends and opportunities for increasing revenue and profitability. Implement cost control measures and monitor financial performance to achieve departmental goals. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations and standards. Conduct regular inspections of F&B areas to maintain cleanliness and safety standards. Train staff on health and safety procedures and ensure adherence to all regulatory requirements. Qualifications: Proven experience in a food and beverage management role, preferably within a resort or luxury hotel setting. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent knowledge of food and beverage operations, including menu development, inventory management, and financial controls. Outstanding guest service skills, with a focus on delivering exceptional dining experiences. Proficiency in food and beverage management software and basic office applications. Strong problem-solving skills and the ability to handle guest complaints and operational issues with professionalism. Ability to work flexible hours, including weekends and holidays, as required by the resort’s operational needs. A positive attitude, strong work ethic, and the ability to thrive in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Food provided Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Role of Reception (Preferably Male) Location: - Apte Road Time: - 8am to 8pm Lunch Break: - 45mins Role Overview: The Receptionist at the Apte Road office will be responsible for managing front-desk operations and ensuring professional communication and smooth coordination with visitors, staff, and management. The receptionist will represent the organization’s first point of contact and must maintain a welcoming and efficient environment. Key Responsibilities 1. Front Desk Management · Greet and assist visitors, clients, and staff in a polite and professional manner. · Maintain visitor records, issue visitor passes, and manage entry/exit logs. · Ensure the reception area is clean, organized, and presentable at all times. 2. Administrative Support · Receive, sort, and distribute incoming post, mail, couriers, and other deliveries. · Prepare and send outgoing post, mail or documents as needed. · Assist with basic administrative tasks such as filing, photocopying, scanning, and data entry. · Keeping records of stationaries distribute as per staff requirements, to coordinate with system admin for Printer refils etc · Ordering and organising food for guests of management and heads. · It is reception responsibility to coordinate with Maushi for preparing inhouse foods for guests as per the requirement. · Handling petty cash under supervision of Admin or EA. 4. Visitor & Staff Assistance · Provide information and support to visitors regarding office departments or contacts. · Guide service personnel, vendors, or maintenance staff to respective locations after verification. · Coordinate with housekeeping for cleanliness or with security for access control when required. 5. Event & Facility Coordination Support · Assist the Property Manager during functions or events held at the premises. · Help manage guest lists, visitor flow, communication, and basic arrangements. 6. Professional Conduct · Maintain a courteous, calm, and helpful attitude at all times. · Uphold confidentiality when handling sensitive information. · Follow all workplace protocols, dress code, and communication etiquette. 7. Other Communication & Coordination · Eventually when we have landlines than handle incoming phone calls, redirect calls to appropriate departments, and take messages when required. · Coordinate internal communication between departments and staff. · Assist in scheduling meetings, appointments, and conference room bookings. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Work Location: In person
Position Summary: The Food and Beverage Executive will be responsible for overseeing and coordinating the day-to-day operations of the resort’s food and beverage outlets. This role involves managing staff, ensuring the highest standards of food and service quality, and contributing to the overall guest experience. The ideal candidate will have a strong background in food and beverage management, excellent leadership skills, and a passion for creating memorable dining experiences. Key Responsibilities: Operational Oversight: Oversee the daily operations of the resort’s dining outlets, including restaurants, bars, and room service, ensuring efficient and high-quality service. Collaborate with kitchen and service staff to ensure smooth operation, consistent food quality, and adherence to service standards. Monitor and manage inventory, ordering supplies as needed, and ensuring optimal stock levels to meet guest demand. Team Management: Supervise and support F&B staff, including servers, bartenders, and kitchen staff, providing guidance and ensuring adherence to service protocols. Assist in recruiting, training, and scheduling staff, ensuring a well-trained and motivated team. Conduct performance evaluations, provide feedback, and implement training programs to enhance staff skills and performance. Guest Service Excellence: Ensure exceptional guest service by addressing and resolving guest complaints and feedback promptly and effectively. Monitor guest interactions and service quality to ensure a positive and memorable dining experience. Develop and implement strategies to improve guest satisfaction and loyalty, including special promotions and personalized service. Menu and Beverage Management: Collaborate with chefs and beverage managers to develop and update menus, ensuring a diverse and appealing selection. Monitor food and beverage quality, presentation, and consistency, making recommendations for improvements as needed. Stay informed about current food and beverage trends and incorporate innovative ideas into the menu offerings. Financial Management: Assist in preparing and managing the F&B budget, including tracking revenue, controlling expenses, and analyzing financial performance. Review sales reports and financial statements to identify trends and opportunities for increasing revenue and profitability. Implement cost control measures and monitor financial performance to achieve departmental goals. Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations and standards. Conduct regular inspections of F&B areas to maintain cleanliness and safety standards. Train staff on health and safety procedures and ensure adherence to all regulatory requirements. Qualifications: Proven experience in a food and beverage management role, preferably within a resort or luxury hotel setting. Strong leadership and team management skills, with the ability to motivate and guide a diverse team. Excellent knowledge of food and beverage operations, including menu development, inventory management, and financial controls. Outstanding guest service skills, with a focus on delivering exceptional dining experiences. Proficiency in food and beverage management software and basic office applications. Strong problem-solving skills and the ability to handle guest complaints and operational issues with professionalism. Ability to work flexible hours, including weekends and holidays, as required by the resort’s operational needs. A positive attitude, strong work ethic, and the ability to thrive in a fast-paced environment. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month Benefits: Food provided Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Role of Reception (Preferably Male) Location: - Apte Road Time: - 8am to 8pm Lunch Break: - 45mins Role Overview: The Receptionist at the Apte Road office will be responsible for managing front-desk operations and ensuring professional communication and smooth coordination with visitors, staff, and management. The receptionist will represent the organization’s first point of contact and must maintain a welcoming and efficient environment. Key Responsibilities 1. Front Desk Management · Greet and assist visitors, clients, and staff in a polite and professional manner. · Maintain visitor records, issue visitor passes, and manage entry/exit logs. · Ensure the reception area is clean, organized, and presentable at all times. 2. Administrative Support · Receive, sort, and distribute incoming post, mail, couriers, and other deliveries. · Prepare and send outgoing post, mail or documents as needed. · Assist with basic administrative tasks such as filing, photocopying, scanning, and data entry. · Keeping records of stationaries distribute as per staff requirements, to coordinate with system admin for Printer refils etc · Ordering and organising food for guests of management and heads. · It is reception responsibility to coordinate with Maushi for preparing inhouse foods for guests as per the requirement. · Handling petty cash under supervision of Admin or EA. 4. Visitor & Staff Assistance · Provide information and support to visitors regarding office departments or contacts. · Guide service personnel, vendors, or maintenance staff to respective locations after verification. · Coordinate with housekeeping for cleanliness or with security for access control when required. 5. Event & Facility Coordination Support · Assist the Property Manager during functions or events held at the premises. · Help manage guest lists, visitor flow, communication, and basic arrangements. 6. Professional Conduct · Maintain a courteous, calm, and helpful attitude at all times. · Uphold confidentiality when handling sensitive information. · Follow all workplace protocols, dress code, and communication etiquette. 7. Other Communication & Coordination · Eventually when we have landlines than handle incoming phone calls, redirect calls to appropriate departments, and take messages when required. · Coordinate internal communication between departments and staff. · Assist in scheduling meetings, appointments, and conference room bookings. Job Type: Full-time Pay: ₹12,000.00 - ₹14,000.00 per month Work Location: In person
Location: Deccan, Pune, Maharashtra Department: Reservations / Front Office Experience: 0–2 years (Freshers may apply) Employment Type: Full-time Job Summary The Reservation Associate is responsible for handling room reservation inquiries, managing bookings, and ensuring accurate reservation records while delivering professional and courteous service to guests. The role supports revenue generation and guest satisfaction through efficient reservation handling. Key Responsibilities Handle room reservation inquiries via phone, email, OTAs, and walk-ins. Accurately enter, modify, and cancel reservations in the PMS. Provide clear information on room types, rates, packages, and hotel policies. Coordinate with Front Office, Sales, and Housekeeping to ensure room availability. Upsell rooms and packages to maximise revenue. Maintain reservation records and ensure data accuracy. Manage special requests and communicate them to relevant departments. Follow SOPs related to reservations, billing, and guest confidentiality. Prepare daily reservation reports as required. Address guest queries professionally and resolve issues promptly. Required Skills & Competencies Good communication and interpersonal skills. Basic computer knowledge; familiarity with PMS is an advantage. Qualifications Graduate or Diploma in Hotel Management preferred (not mandatory). Freshers with good communication skills are welcome to apply. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Location: Deccan, Pune, Maharashtra Department: Reservations / Front Office Experience: 0–2 years (Freshers may apply) Employment Type: Full-time Job Summary The Reservation Associate is responsible for handling room reservation inquiries, managing bookings, and ensuring accurate reservation records while delivering professional and courteous service to guests. The role supports revenue generation and guest satisfaction through efficient reservation handling. Key Responsibilities Handle room reservation inquiries via phone, email, OTAs, and walk-ins. Accurately enter, modify, and cancel reservations in the PMS. Provide clear information on room types, rates, packages, and hotel policies. Coordinate with Front Office, Sales, and Housekeeping to ensure room availability. Upsell rooms and packages to maximise revenue. Maintain reservation records and ensure data accuracy. Manage special requests and communicate them to relevant departments. Follow SOPs related to reservations, billing, and guest confidentiality. Prepare daily reservation reports as required. Address guest queries professionally and resolve issues promptly. Required Skills & Competencies Good communication and interpersonal skills. Basic computer knowledge; familiarity with PMS is an advantage. Qualifications Graduate or Diploma in Hotel Management preferred (not mandatory). Freshers with good communication skills are welcome to apply. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Provident Fund Work Location: In person
Location: Pushpam Sanskruti Resort, Karjat, Maharashtra Department: Spa & Wellness Experience: 1–5 years Employment Type: Full-time Job Summary The Spa Therapist is responsible for delivering high-quality spa treatments while ensuring an exceptional guest experience in line with resort standards. The role focuses on wellness service delivery, hygiene compliance, and guest satisfaction. Key Responsibilities Perform spa treatments such as massages, body therapies, and wellness services as per SOPs. Conduct guest consultations to assess needs and recommend suitable treatments. Ensure treatment rooms are prepared, clean, and sanitised before and after each session. Maintain high standards of personal grooming, hygiene, and professionalism. Educate guests on spa services, products, and post-treatment care. Upsell spa treatments, packages, and products to increase revenue. Handle guest feedback and resolve concerns politely and effectively. Follow safety, hygiene, and confidentiality protocols at all times. Coordinate with spa reception and team members for smooth scheduling. Monitor product usage and report inventory requirements. Required Skills & Competencies Good knowledge of massage techniques and spa therapies. Ability to work in shifts, including weekends and holidays. Qualifications Certification or Diploma in Spa Therapy from a recognised institute. Prior experience in a resort or hotel spa will be an added advantage. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Food provided Life insurance Paid sick time Paid time off Provident Fund Work Location: In person
Position Overview You are responsible for ensuring smooth and efficient operation of all technology systems within the resort, including business-critical hospitality applications, guest-facing systems, IT infrastructure, and surveillance systems. You will maintain high service standards for both guests and staff, ensure IT security, and support daily operational needs in close coordination with the System Administrator at Pune Head Office. Key Responsibilities 1. IT Infrastructure Management Maintain and monitor desktops, laptops, printers, network devices, Wi-Fi systems, firewalls, and switches. Ensure 99% uptime for critical applications such as InnkeyS PMS, POS, and accounting software. Oversee and maintain Door Lock Software and ensure proper integration with PMS. Perform preventive maintenance on all IT equipment. 2. CCTV Operations & Monitoring Manage and monitor CCTV systems across all resort locations, including: Security Gate, Main Building, Club House, Site Office, Sales Office, Family Villa, Luxe 8, Phase 3, and all other existing and upcoming resort premises. Ensure all CCTV cameras and recording systems are fully operational and compliant with retention policies. Coordinate with the Security team for incident review and video retrieval when required. Conduct regular CCTV health checks. Report any CCTV faults immediately and ensure resolution within the agreed timelines. Maintain records of all CCTV faults and resolution actions. 3. Guest Technology Support Ensure reliable guest Wi-Fi, TV, kiosks, and other guest-facing technologies. Resolve guest IT-related complaints promptly. Monitor guest satisfaction related to technology services. 4. User Support & Troubleshooting Act as the first point of contact for resort staff IT issues. Resolve hardware, software, and connectivity problems within SLA timelines. Log, track, and close support tickets promptly, keeping the System Administrator informed. 5. IT Security & Data Protection Manage antivirus, firewalls, user access, and ensure regular cloud-based backups. Conduct regular security audits and apply updates/patches. 6. Vendor & AMC Coordination Coordinate with vendors for procurement, AMC renewals, and technical support. Work closely with software providers for InnkeyS PMS, Door Lock Software, POS, and other applications. 7. IT Asset & Inventory Control Maintain an updated inventory of IT hardware and licensed software. Ensure timely replacement of outdated equipment. 8. Project Implementation Assist in deploying new IT systems, upgrades, and hospitality technology solutions. Coordinate with corporate IT and vendors for rollouts and integrations. 9. Training & Awareness Train resort staff on InnkeyS PMS, Door Lock Software, POS, and other applications. Conduct cybersecurity awareness sessions for staff. 10. Daily Reporting Daily reporting to the System Administrator. All the incidents are reported to System Administrator in timely manner. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Food provided Life insurance Paid sick time Provident Fund Work Location: In person