Posted:7 hours ago|
Platform:
On-site
Full Time
Key Responsibilities: Handle room and event booking inquiries via phone, email, WhatsApp, and booking platforms Attend and respond to wedding and banquet hall inquiries Maintain accurate records in reservation software Coordinate with front office and operations team for guest check-ins Upsell rooms, packages, and banquet services Respond to guest queries and follow up on pending bookings Prepare daily and monthly booking reports Communicate with travel agents, OTAs, and corporate clients Record guest preferences and special requests Requirements: Minimum 3-4 years of experience in the hospitality industry (mandatory) Strong communication skills (English, Hindi, Marathi) Familiar with hotel software Innkeys and MS Office Customer service-focused and detail-oriented Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Food provided Life insurance Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Speak with the employer +91 9960425995
Pushpam Sanskruti
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