27 Renewals Management Jobs

Position: Customer Success Consultant Work Mode: On-site (WFO), Bangalore Shift Timings: 7:30 PM to 4:30 AM IST About MarketStar At MarketStar, we are driven by a single purpose: to create growth. For the past 35+ years, we have been a trusted partner to the world's most innovative technology companies, delivering outsourced B2B demand generation, sales, customer success, and revenue operations solutions that drive measurable results. Our people are our greatest asset. We are passionate about cultivating careers through mentorship, leadership programs, and continuous development. This commitment to our team has earned us recognition as an award-winning workplace and a top employer in our ind...

About Spoors Spoors Technology is a leading enterprise mobility solutions provider with over a decade of experience in transforming businesses. Our flagship product, EFFORT, is a robust no-code workflow and field automation platform empowering organizations to rapidly digitize and streamline operations. EFFORT enables the creation and deployment of custom mobile and web applications without any coding, offering unparalleled flexibility , quick deployment , and offline capabilities . Trusted across diverse industries such as NBFC, Automotive, Agriculture, FMCG, Logistics, and Healthcare, EFFORT helps businesses enhance productivity and gain real-time visibility into field processes . Company ...

As an employee at iServeU, you will be part of a dynamic team that provides a cloud-native, microservices-enabled platform to banks, NBFCs, Fintech, and other regulated entities. With over 5000 product configurations and 1200+ microservices, we process 2500 transactions per second using cutting-edge technology. Our customer base includes Fintech start-ups, top-tier private banks, and PSU banks across five countries, empowering over 20 banks and 250+ enterprises globally. Your main responsibilities will include: - Developing and executing strategies to expand the customer base within the assigned category of merchant customers. - Identifying and pursuing new business opportunities through pro...

As an experienced IT Asset Management (ITAM) professional with expertise in Flexera One and ServiceNow, you will be responsible for driving end-to-end software and hardware asset lifecycle, license compliance, and vendor management. Your key responsibilities will include: - Leading administration and configuration of Flexera One, SAM/HAM Pro modules to ensure end-to-end visibility, compliance, and lifecycle management of software and hardware assets. - Managing visibility of IT Inventory through Beacon server infrastructure and Flexera agents across multiple platforms like Windows, Unix, AIX, Solaris, and macOS platforms to ensure accurate inventory collection and health monitoring. - Drivin...

Responsibilities Trusted Advisor & Relationship Management Act as the primary point of contact and strategic advisor for enterprise customers. Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. Lead renewal discussions, Quarterly Business Reviews (QBRs), and Success Reviews to align customer objectives with company solutions. Renewals & Retention Own the end-to-end renewals process including pricing, contract negotiation, and coordination with Sales, Legal, and Finance teams. Deliver accurate and timely renewal offers to ensure operational efficiency and customer satisfaction. Manage renewal forecasting, maintain pipeline ac...

Responsibilities Trusted Advisor & Relationship Management Act as the primary point of contact and strategic advisor for enterprise customers. Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. Lead renewal discussions, Quarterly Business Reviews (QBRs), and Success Reviews to align customer objectives with company solutions. Renewals & Retention Own the end-to-end renewals process including pricing, contract negotiation, and coordination with Sales, Legal, and Finance teams. Deliver accurate and timely renewal offers to ensure operational efficiency and customer satisfaction. Manage renewal forecasting, maintain pipeline ac...

Key Responsibilities: Strategic Collaboration Partner with customers and internal stakeholders to manage and execute the renewal process. Align renewal strategies with broader business objectives to maximize retention and growth. Work Allocation & Performance Management Act as a point of contact (POC) for renewal-related activities including work allocation, report analysis, and trend tracking. Conduct monthly renewal discussions with customers and build success stories. Review cases, perform churn analysis, and maintain monthly scorecards as key KPIs. Renewal Management Create tailored renewal offers and quotes using customer usage insights and contract data. Ensure timely delivery of renew...

Key Responsibilities: Strategic Collaboration Partner with customers and internal stakeholders to manage and execute the renewal process. Align renewal strategies with broader business objectives to maximize retention and growth. Work Allocation & Performance Management Act as a point of contact (POC) for renewal-related activities including work allocation, report analysis, and trend tracking. Conduct monthly renewal discussions with customers and build success stories. Review cases, perform churn analysis, and maintain monthly scorecards as key KPIs. Renewal Management Create tailored renewal offers and quotes using customer usage insights and contract data. Ensure timely delivery of renew...

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You'll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won't just contribute. You'll make things happenfast. At ZoomInfo , we encourage creativity, value innovation, demand teamwork, expect accountability, and celebrate results. We're looking for a Customer Success Manager (Renewals Focus) who thrives in a fast-paced environment, builds meaningful customer relationships, and is passionate about driving retention and growth.This role is central to ensuring long-t...

As an experienced Account Manager in the EdTech or SaaS domain with a minimum of 9 years of experience, your primary role will be to lead client relationships with reputed academic institutions in India and internationally. Your responsibilities will include: - Client Account Management: - Leading client engagements with Indian universities and colleges. - Driving onboarding, product implementation, and ongoing relationship management. - Acting as a single point of contact for institutional clients. - Growth, Expansion, and Retention: - Managing renewals, contract discussions, and upselling opportunities. - Identifying expansion potential through customer data insights and feedback. - Ensuri...

As a Customer Success Specialist at our company, your role will involve engaging with customers post-purchase to ensure smooth onboarding and product adoption. You will be responsible for driving product usage, as well as upselling and cross-selling within accounts. Building strong customer relationships to prevent churn and acting as a customer advocate to gather feedback for continuous improvement will also be key aspects of your role. Additionally, you will coordinate renewals and manage license/billing details in the CRM system. Collaboration with internal teams such as Sales, Marketing, Product, and Finance will be essential, along with driving CSAT, NPS, customer referrals, testimonial...

As a Corporate Account Manager at CrowdStrike, your role is crucial in ensuring the success and thriving of our India-North customers with our next-generation endpoint technology. Your responsibilities will involve proactively advocating for customers across SMB to medium-large enterprise business segments, focusing on high levels of adoption to guarantee customer satisfaction. Balancing discovering upsell and cross-sell opportunities while collaborating with the renewals team for timely renewals will be key in this full sales cycle role. **Key Responsibilities:** - Serve as the primary point of contact for clients and collaborate with internal stakeholders to ensure customer satisfaction - ...

Job Description: As an Administrative and Maintenance Officer, you will be responsible for managing various aspects of office operations and maintenance to ensure smooth functioning of the workplace. Role Overview: - Manage day-to-day office operations, documentation, and inventory. - Coordinate with vendors for office supplies and services. - Maintain employee attendance, leave records, and assist HR functions. - Handle courier, filing systems, and internal communication protocols. Key Responsibilities: - Perform routine checks on electrical, plumbing, and office equipment. - Coordinate repairs and maintenance with external service providers. - Oversee office cleanliness, safety compliance,...

As a Senior Associate Renewals Manager at PowerSchool, your role is crucial in overseeing, forecasting, and closing subscription renewals in your assigned book of business. Your direct engagement with customers and collaborative work with the overall account team will be key in maximizing retention, minimizing churn, and uncovering upsell/cross-sell opportunities for new products and services. **Responsibilities:** - Oversee a high volume, transactional book of business - Engage with customers approximately 120 days prior to expiration - Propose Services and training credits and Premium Support - Evaluate coterm opportunities to streamline transaction processes - Understand negotiation tacti...

As a Senior Associate Renewals Manager at PowerSchool, your role is crucial in overseeing, forecasting, and closing subscription renewals in your assigned book of business. You will have direct engagement with customers, collaborating with the overall account team to maximize retention, minimize churn, and uncover upsell/cross-sell opportunities for new products and services. Your responsibilities include: - Overseeing a high volume, transactional book of business - Engaging with customers approximately 120 days prior to expiration - Proposing Services, training credits, and Premium Support - Evaluating coterm opportunities for streamlined processes - Understanding negotiation tactics and id...

As a Senior Associate Renewals Manager at PowerSchool, you will be responsible for overseeing, forecasting, and closing subscription renewals in your assigned book of business. Your role will involve direct engagement with customers, collaborative work with the overall account team, and maximizing retention while identifying upsell/cross-sell opportunities. You will play a crucial part in engaging with customers prior to expiration, proposing services and training credits, evaluating coterm opportunities, and understanding negotiation tactics to ensure customer satisfaction and retention. Your key responsibilities will include managing a high volume, transactional book of business, engaging ...

We are seeking a proactive Branch Operations Executive to manage renewals and branch activities. This role is a blend of field and administrative work, with a strong focus on customer service and service to sales through relationship management. The ideal candidate will be adept at communication and problem-solving, ensuring smooth operations and high customer retention. Key Responsibilities Manage renewals by collaborating with stakeholders across all levels. Connect with customers through various channels like voice calls, SMS, email, WhatsApp, and field visits to facilitate renewals. Engage with orphan policyholders to provide service, handle renewals, and refer upselling opportunities to...

As a member of the iServeU team, you will play a crucial role in expanding our customer base within the assigned category of merchant customers. Your responsibilities will include identifying and pursuing new business opportunities through proactive outreach, networking, and relationship building. You will serve as the primary point of contact and advocate for assigned merchant customers, understanding their needs, challenges, and objectives to propose tailored solutions that drive mutual success. Your ability to create compelling pitch decks, product documents, RFP responses, and other materials to effectively communicate our value proposition will be essential in this role. Additionally, y...

About Us: At Seequent, we assist organizations in understanding the underground, providing them with the confidence to make better decisions faster. Our world-leading technology in Earth sciences is revolutionizing the way our customers operate. We support them in developing critical mineral resources sustainably, designing and constructing better infrastructure, sourcing renewable energy, and reducing environmental impact. Operating in 145+ countries, we proudly maintain our headquarters in New Zealand. The Role: As a Customer Success Manager (CSM) at Seequent, you will be responsible for fostering relationships that drive product or solution usage, retention, and loyalty. Working closely w...

This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. You will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, you will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines. Key Responsibilities: Profit Center Management - ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improveme...

Handling At Risk customers effectively is crucial for maintaining relationships and preventing churn Update customer health information when applicable based on negotiation and discussions with the customer Create renewal offers/quotes based on contract information, customer usage, and company direction Report and maintain an accurate forecast; manage renewal forecasting meetings and collaboration activities for designated account portfolio Negotiate contract terms and pricing with guidance from relevant internal departments and management Maintain and update account information in CRM Refer potential opportunities for expansion to our Sales team Share customer feedback with appropriate inte...

Job Description: As a Renewal Opportunity Administrator, you will be responsible for optimizing the renewal process by ensuring data accuracy, efficiency, and compliance with internal policies. Your attention to detail and proactive approach will play a crucial role in maintaining the integrity of renewal records, tracking opportunities, and improving workflow for renewals management. Collaborating with cross-functional teams, including Sales, Finance, and the BizzApps team, you will address data inconsistencies and enhance automation in renewal tracking and reporting. Your key responsibilities will include monitoring and validating renewals to ensure completeness and accuracy, tracking miss...

The Digital Solution Advisor (DSA) at HighRadius is an integral part of the front-end sales and account management team, collaborating closely with the Account Executive (AE) in engaging with prospects and customers on a daily basis. As a DSA, your main objective is to achieve sales quota targets and effectively guide deals through various sales stages towards closure, ensuring customer satisfaction, renewals, and minimizing churn. At HighRadius, we adhere to an End-to-End Sales and Customer Management Process, employing a Two-in-a-Box model where the DSA and Account Executive work together in all interactions with prospects and customers. This process involves several key stages, including ...

As a Senior Customer Success Manager at SearchUnify, an AI-powered enterprise search platform, your primary responsibility will be to lead customer engagement, retention, and growth. You will play a crucial role in ensuring that our customers derive long-term value from our product, maximize product adoption, and grow alongside us. To excel in this role, you should have a minimum of 7 years of experience in Customer Success, Sales, or Account Management, with a strong understanding of B2B SaaS and enterprise support platforms. Your excellent communication and relationship-building skills will be key in managing renewals, identifying upsell opportunities, and coordinating cross-functional eff...

As a Global Renewals Account Manager, you play a crucial role in the success and growth of the company. Your primary responsibility is to ensure customer satisfaction through the adoption and delivery of the company's solutions. By leveraging your consultative relationship skills, you will identify, qualify, and close expansion and renewal opportunities. In this global role, you will engage with US and EU based customers by conducting regular business reviews. The ideal candidate for this position should have a combination of sales and technical background to effectively engage decision-makers and influencers within product engineering and IT teams. Moreover, flexibility to meet with custome...